Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Plaza INFINITI
Creve Coeur, MO
126 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 126 reviews
Helpful January 08, 2022
Excellent service! Professionalism knowledgeable timely manner, clean dealership and offer cold sodas and snacks , and Ms Riley great sales Consultant! manner, clean dealership and offer cold sodas and snacks , and Ms Riley great sales Consultant! More
by AndreAndre
Employees Worked With
Ms Riley
December 03, 2021
I have had my car serviced by Plaza since 2012. I use to rate them Five Stars, but in the last two years service has gone down hill. I would compare them with any domestic service provider. They wanted to rate them Five Stars, but in the last two years service has gone down hill. I would compare them with any domestic service provider. They wanted to tell me that I need my valve cover gaskets replaced for $675. They had replaced them two ago and already failing? I questioned the repair and the service person could not answer the question, just that they needed to be replaced today. I asked what determines the repair and again they could not answer the question. If you have someone that is talking to the customer please make sure they are knowledgeable about cars and repairs. This really makes me question if I should continue to take my car to Plaza. More
by sritchie30
Employees Worked With
Ron Oldham
August 26, 2021
Servicing my vehicle at Plaza had always been easy and painless. My last service visit was not the usual experience. I’ve been a loyal Plaza customer for over 10 years hit now the service manager has me r painless. My last service visit was not the usual experience. I’ve been a loyal Plaza customer for over 10 years hit now the service manager has me rethinking where I get my service done. I went in for repairs and they gave me a loaner car. When the service manager found out that I was getting repairs made through my insurance company he wanted me out of the loaner and into a rental. That was very concerning to me considering I’m such a loyal customer and I have 4 vehicles serviced there. More
by Monroedouglass
Employees Worked With
Tom and Dan
June 05, 2021
I could have not asked for a better experience with “Barney” He worked hard to get a great deal for me and was a pleasure to work with. Highly recommend him if you are looking to purchase a vehicle. “Barney” He worked hard to get a great deal for me and was a pleasure to work with. Highly recommend him if you are looking to purchase a vehicle. More
by noah_
Employees Worked With
Mike Barnstead
March 22, 2021
Dan Weirich. He’s effective! What a great ambassador for Infinity you have there. Also a valuable asset.. We've had our Mercedes (other vehicle) serviced by the Mercedes dealerships throughout the co for Infinity you have there. Also a valuable asset.. We've had our Mercedes (other vehicle) serviced by the Mercedes dealerships throughout the country. He makes Mercedes seem like a used car lot! We were about to turn this newly purchased Infinity back into the dealership we bought it from; thought it was a lemon. Dan changed our minds. Within seconds of our conversation with him, we determined that as a representative for Infinity, he won our hearts with a hook, line and sinker. No smoke and mirrors; good for his word, very confident and re-assuring in the capabilities of Infinity and it's processes; polished. Dan delivered and we enjoyed the short time interacting with him. The communication after leaving the dealership with our Infinity was effortless. He kept us informed every step of the way. Keep him at all cost; MAKE HIM HAPPY! Your company will reap the rewards. More
by New to Infinity
Employees Worked With
No other than Dan.
