Plaza Lincoln - Service Center

Blindsided When I arrived I was sent to Ray who said my cost would be $189 today. WHAT??? The last oil change was free. He gave me a pamphlet that showed wha When I arrived I was sent to Ray who said my cost would be $189 today. WHAT??? The last oil change was free. He gave me a pamphlet that showed what the services were and said the next maintenance would be more expensive. I was not prepared to pay that so I said no. Oil only. If I had known I may have agreed, but I had no idea about these maintenance charges. More

Looking for a “home” We recently moved to the area and were looking for a dependable service center. This first experience was great. They were efficient, courteous, frie We recently moved to the area and were looking for a dependable service center. This first experience was great. They were efficient, courteous, friendly, did their research and took care of our needs at a fair price. We will be back. More

New keys I needed a new key for my Lincoln. These are the new electronic key bobs that you can leave in your pocket and the car senses them. They had to be or I needed a new key for my Lincoln. These are the new electronic key bobs that you can leave in your pocket and the car senses them. They had to be ordered. They cost 200 dollars each and another 65 dollars to program them to work in your car. Everything worked well. It only took a few minutes to do the work. As Plaza Lincoln is so far I tried to order from the internet and do it locally. It’s all controlled with proprietary software. Plaza Lincoln did it fine. More

Who to call wheywe need help. We had a last minute trip and we needed a new key fob and Robert our service manager worked us in. He is always helpful with any problem we come acros We had a last minute trip and we needed a new key fob and Robert our service manager worked us in. He is always helpful with any problem we come across, this why we will always pick Plaza Lincoln as our number one choice. More

Great except for the car wash Car came back looking the car wash was broken. Robert my driver took photo and said he would show his boss. Have not heard a word. When the car com Car came back looking the car wash was broken. Robert my driver took photo and said he would show his boss. Have not heard a word. When the car comes back nice and shinny it is the perfect ending, in this case it was not. More

Timely and efficient They take your car, service it as quickly as possible, explain what they did, and explain the bill so you can get back to your business. They take your car, service it as quickly as possible, explain what they did, and explain the bill so you can get back to your business. More

Top Shelf Service Fast service in a timely fashion. Car wash was a good service to provide for the customers. The showroom was will lighted and clean. Liked the coffee Fast service in a timely fashion. Car wash was a good service to provide for the customers. The showroom was will lighted and clean. Liked the coffee bar for your drinks. More

Oil change for 2015 Winnebago motorhome Bobby was very good we were in and out in a hour even though we were 45 min early. The only reason I did not give 5 stars was that the service tech sp Bobby was very good we were in and out in a hour even though we were 45 min early. The only reason I did not give 5 stars was that the service tech spilled oil all over the inside of the front cap of the motorhome so much that it dripped all over my new concrete in my driveway. If they know they spill the oil they need to clean up the mess! More

Great service! The service was great, fast, and my car even got a wash. Thank you so much for fitting my car in service before my trip. The service was great, fast, and my car even got a wash. Thank you so much for fitting my car in service before my trip. More

Would have been excellent except for the paint chips. Repair was prompt & complete. However 3 or 4 days later I found paints chips on the drivers side rocker panel which looked like a dropped wrench had Repair was prompt & complete. However 3 or 4 days later I found paints chips on the drivers side rocker panel which looked like a dropped wrench had hit it. Too late to take it back as we would be told you didn't do it. Overall the car was clean & vacuumed. Also the interior of the loaner car was dirty which I pointed out when the car was returned More