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Plaza Motor Company
Creve Coeur, MO
140 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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140 Reviews of Plaza Motor Company
February 05, 2024
Plaza Motor Company was very helpful and wanted to make sure that I understood everything when going through the car buying process. Lauren Young and Brandon Hatcher were great to work with and made sure t sure that I understood everything when going through the car buying process. Lauren Young and Brandon Hatcher were great to work with and made sure the process was easy and that I was able to get what I needed. More
by Stuart Jeans
Employees Worked With
Lauren Young
Helpful January 27, 2024
Lauren made the experience during our test drive great! Knowledgeable, friendly, and no hassle. Would highly recommend her to anyone looking for a new or used Mercedes Knowledgeable, friendly, and no hassle. Would highly recommend her to anyone looking for a new or used Mercedes More
by alep1985
Employees Worked With
Lauren Young
January 19, 2024
This dealer is olny interested in selling a unit not showing concern when there is a malfunction with the unit they sold. Blatant disregard for customer satisfaction. Craig the service manager was unpro showing concern when there is a malfunction with the unit they sold. Blatant disregard for customer satisfaction. Craig the service manager was unprofessional in the manner that he cared for my case. Mercedes Benz has a feature called cross wind assist that can be a deadly feature. The feature engaged and thrust my unit into a spin out landing in a field. I brought unit into dealership for inspection and was completely disregarded and told that the computer in the unit says it’s ok. There is another malfunction with sensors as well. The service manager and I were on the line with Mercedes, once he had gotten the information from the representative he uttered not one more word to me. He picked up his phone and started talking to someone else while I was sitting directly in front of him never saying anything about next steps, absolutely nothing. I’m not sure if it was that I am a woman or that I an African American Woman. Would not recommend this dealer to anyone. Thank you! More
by Signaturetransport21
Employees Worked With
Craig Guenzler
January 14, 2024
We are repeated customers of Bob Altepeter. Bob was thoughtful, thorough, professional and very easy to talk to. Bob was also attentive to our needs and fully addressed any questions that we ha Bob was thoughtful, thorough, professional and very easy to talk to. Bob was also attentive to our needs and fully addressed any questions that we had. He didnt make it feel like a sale, it was more of an experience. Our experience was amazing each time and we appreciated Bob helping us. We will highly recommend Bob to anyone who wants to buy a Mercedes. More
by Jackie
Employees Worked With
Robert Altepeter
