Pocatello Nissan Kia

Awesome! In and out fast ...made it simple to process everything and we had are dog with us and they were willing to Accommodate her also.😁 In and out fast ...made it simple to process everything and we had are dog with us and they were willing to Accommodate her also.😁 More

Service excellence The assistance i recieved while i was there was excellent the staff wasnvery helpful and knowledgable. The employees were friendly and provided or d The assistance i recieved while i was there was excellent the staff wasnvery helpful and knowledgable. The employees were friendly and provided or dire ted me to persons or department i needed to see. Service was fast and quality was above satisfactory. Highly recommended... More

Helpful customer service and quality vehicles In the past year I have had the the privilege of buying two vehicles from Pocatello Nissan Kia. A year ago we found a 2010 frontier that was very clea In the past year I have had the the privilege of buying two vehicles from Pocatello Nissan Kia. A year ago we found a 2010 frontier that was very clean and in great condition- they did a great job with financing! There have been zero problems! They don't offer very much for trade ins however so if you are concerned about that I would recommend selling privately. This year my car decided to be like most little old sports cars and required repairs far beyond the worth of the vehicle. I went into the dealership and they helped me. I have very specific taste and know what I want. They were extremely helpful and did a great job of staying in my budget. I was able to get a vehicle that fit my needs better than my beloved Honda prelude! I was able to have the vehicle checked out by another mechanic and take it on several test drives. I recieved a fantastic price for a great vehicle. The difference in price from the vehicle price and the otd price is quite different- however it all makes sense if you look at it. They keep things above board and very honest, especially considering that they are a dealership. I enjoyed both of my vehicle purchases from Pocatello Nissan Kia More

Super Friendly Saved us tons of $$$. Took our truck in as a trade and got us a new ride. Everyone was so friendly, we were there for quite a while but they took real Saved us tons of $$$. Took our truck in as a trade and got us a new ride. Everyone was so friendly, we were there for quite a while but they took really good care of us. We recommend them to our friends. More

Quoted me a price, and then tried to charge me an extra 2K I got from this dealership showing me one price ($17500)for a van. I went in, and expressed interest in trading in a car towards said van at the price I got from this dealership showing me one price ($17500)for a van. I went in, and expressed interest in trading in a car towards said van at the price they quoted me. They offered me something very low for my trade in, and I said I'd sell it private party. We then agreed on meeting the following day so my wife and kid could take a look at it just to make sure they liked it, then we would talk numbers without the trade in. On the second day, I explain that I had a buyer for my purposed trade in that would give me double what they offered, and that I would like to move forward with the purchase of said van outside of that trade in. Then , all the sudden when the trade in was off the table, the price magically jumped by 2 grand ($19500) above what they quoted me in an email tow days prior before a trade in was even on the table. Their excuse was that their general manager didn't approve of the deal, or that someone had misprinted the price on the three or four websites they posted it to (never really got a clear answer as to if the price was actually misprinted or if the manager just didn't like the deal, but a 7 is some distance from a 9 on any keyboard, just saying), and the general manager happened to be out of town so we couldn't question him about it. Obviously I walked out the door. First, they quoted me a price online ($17500), no trade in talk, then all the sudden they want to bump it up by 2K once I'm ready to buy the thing ($19500). I'm really not that upset overall. I don't really want to work with a company that "fat fingers" a price and only realizes the issue after wasting two days of my time. Who knows what else they might "fat finger". At the original price they offered, their van made sense. However, add two- three grand and it just doesn't add up. I could drive an hour and a half hours down the road and get the same van, a few years older, with less miles for 3-4 grand less ($16234, 42,949 miles, 2015 Nissan Quest SV). It doesn't matter a ton to me since I'm not desperate, and I can wait for a right deal at the right time. I expressed that though to them by walking out once they tried to up the price by 2 grand. Could I afford it? Sure. I just don't think I'd want to do business with a company who don't honor the prices they advertise, and others should be aware. More

Great customer care! I came in to see about the big sale going on and found myself talking to a nice young man named Andrew Scott. He was very knowledgeable about the vehi I came in to see about the big sale going on and found myself talking to a nice young man named Andrew Scott. He was very knowledgeable about the vehicle I was looking at and about everything I needed to know! Very helpful and kind. I will be back in just for his customer care! More

Andrew Scott was very kind, intelligent and helpful during my visit. I was very pleased and I will be back to see him in the future! was very kind, intelligent and helpful during my visit. I was very pleased and I will be back to see him in the future! More

Purchase of Used vehicle I could not have been more pleased with a cat buying experience. They gave me top dollar on my trade in up to 1000 dollars more than any other dealer I could not have been more pleased with a cat buying experience. They gave me top dollar on my trade in up to 1000 dollars more than any other dealer in our community. I was very pleased with Paul Hill the customer service sales representative. He went the extra mile to complete a very satisfactory deal with me.😊 More

Andrew Scott was very helpful Very knowledgeable and helpful. Great customer service. The best dealership in town. I will shop there again. Thank you Pocatello Nissan Kia and Andre Very knowledgeable and helpful. Great customer service. The best dealership in town. I will shop there again. Thank you Pocatello Nissan Kia and Andrew Scott. More

We bought a new Sentra and love the car The people at the dealership were very helpful and friendly, I would recommend this dealership to everyone We got a great deal on our trade in and on The people at the dealership were very helpful and friendly, I would recommend this dealership to everyone We got a great deal on our trade in and on our new car. More