My Review Of Pohanka Honda of Fredericksburg:
On a Monday morning I was traveling from Washington, DC to my home in Richmond, VA. My car began to overheat on 95 south and I pulled over at the closest exit, which just so happened to be the exit for Pohanka. I did not know at the time how lucky I actually was. After hearing from the service department that I would need a new engine, I decided that a new car would be the way to go for me. I was immediately escorted over to sales and met with Bill Hamilton.
I had never bought a car before without my parents, and never a new car. I explained my story to Bill and let him know that we had already put a lot of money into my old car and were not interested in putting any more money into it. I also told him that I had never had a car payment before because we had always bought used. Bill was wonderful in explaining to me my options. he explained leasing, certified pre-owned, and the possibility of buying a new car.
I told him up front that I did not plan to buy a car that day, and I did not feel at all pressured to do so which was such a relief. Bill allowed me to make a very big decision without feeling rushed or tricked into anything. A week later after a little shopping around and some research, I returned to Pohanka to purchase my very first car. Bill knew that I was coming from out of town and had to be back to Richmond in the afternoon so he worked hard to have everything ready to sign by the time we got there. The process was very quick and enjoyable and I love my 2013 Honda Civic. Bill even texted the next day to make sure I liked the car.
I felt as though Bill made what I had been warned could be a very stressful and unpleasant process into a very easy, comfortable, and fun experience. As a first time car buyer, I learned a lot from the great people at Pohanka, and they helped me to get the car that best fit my needs, and at a price that I was comfortable with. I will always be grateful for their help!
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