Pohanka Honda of Fredericksburg

Naseer, I am sorry your experience was so bad.Ours was 5star I saw the previous review of this employee and was shocked as our experience was nothing like this. Either Eugene has matured into a completely differ I saw the previous review of this employee and was shocked as our experience was nothing like this. Either Eugene has matured into a completely different person in 8 months or this account of Eugenes behavior is not 100% factual. I will say this: this is a business, and if you don't come into this store educated and informed this business is going to try to make a profit. That is just the way capitalism works, God bless America. So be forewarned, don't come into this dealership or any other without knowing average price points and values. Other than than that, Eugene is a fantastic and respectful salesperson. The maintenance team is extremely warm and friendly. Senior management when faced with me walking out buying nothing, was willing to get me a deal that persuaded me to buy. I would not have done so without Eugene. More

Great buying experience Shawn Bennett was great! He was very responsive and communicative through email and had 2 models ready for us to compare when we arrived. He was very Shawn Bennett was great! He was very responsive and communicative through email and had 2 models ready for us to compare when we arrived. He was very knowledgeable and helped us find the right vehicle for our needs. Very pleasant and easy to work with. Highly recommended, would buy from him again. More

One of the best buying experiences! We worked with Terry Jones on trading in a Toyota Sienna for a new Honda Pilot and I must admit that our deal was tougher than expected, but these guy We worked with Terry Jones on trading in a Toyota Sienna for a new Honda Pilot and I must admit that our deal was tougher than expected, but these guys never stopped trying to come up with potential solutions to get us in a our new Pilot. First off Terry and the team did everything they could make us feel relaxed and appreciated; Terry spent a great deal of time in explaining the in and out of the Pilot so that my wife was familiar with it, secondly the team did all they could to ensure we would get the best deal for our car and trade. This was without a doubt the least stressful of an experience we have ever had. I am now looking to trade my other car in for a vehicle from these guys! Couldn't be more thankful for Pohanka, Terry, and the overall experience! More

Great car purchase I like Terry and Kingsley. They made my experience nice and easy. Will always recommend this dealership. I actually bought a used Honda Accord and the I like Terry and Kingsley. They made my experience nice and easy. Will always recommend this dealership. I actually bought a used Honda Accord and they made it easy in terms of financing. More

Such a great experience! I loved my experience there. Everyone is super helpful and accommodating. I definitely did not experience the same type of pressure selling I did at a I loved my experience there. Everyone is super helpful and accommodating. I definitely did not experience the same type of pressure selling I did at almost every other dealership I went to. They were also really patient with me after I decided to change a lease to a purchase. Juanita was my salesperson and she was wonderful. The finance manager, Tyler, definitely dealt with most of the trouble I created lol and he was extremely personable and patient despite all of my changes. Even the other employees were helpful. Each person I encountered at Pohanka was wonderful! More

Pohanka Honda experience Found my car at Pohanka Honda - 2016 Accord Sport. This was my very first Accord and I am extremely satisfied with it. I would like to thank Drew Huds Found my car at Pohanka Honda - 2016 Accord Sport. This was my very first Accord and I am extremely satisfied with it. I would like to thank Drew Hudson for his professional assistance and Providing a friendly non-pressure environment. I greatly appreciate him helping me get home with 2 cars in hand - that's what I call Service and going beyond. More

sales experience Everyone was extremely friendly. The price of the car was exactly what we had discussed prior to us coming to the dealership so there were no surpris Everyone was extremely friendly. The price of the car was exactly what we had discussed prior to us coming to the dealership so there were no surprises. More

customer service Jennifer Escobar did what two sales rep could not do. two others wasted my time. Waste their time is their business- Waste my time is bad business. Jennifer Escobar did what two sales rep could not do. two others wasted my time. Waste their time is their business- Waste my time is bad business. More

Splendid Car Buying experience If your buying a car at Pohanka Honda of Fredricksburg "Terry Jones" is the sales person which you definitely need to get in touch with. I believe he If your buying a car at Pohanka Honda of Fredricksburg "Terry Jones" is the sales person which you definitely need to get in touch with. I believe he provides the best quotes for the car price, excellent customer service at this respective dealership and pays hundred percent attention to every concern put forward by the customer. He makes sure that your properly heard and well attended at every step of your car buying process and even after you've purchased the car. What really impressed me was that even after I had bought the car and was taking it from the dealership, he specifically went over all the car features with me again to make sure I knew all of them well enough for proper usage. He followed up with me next day as well to check If I had any doubts. And I really appreciate that sort of customer service. More

Very Professional The sales staff treated me cordially and with respect. They listened and then came up with a plan that fulfilled my needs. Then the finance people fol The sales staff treated me cordially and with respect. They listened and then came up with a plan that fulfilled my needs. Then the finance people followed it up with the same type of service. I was impressed with the overall management and professionalism of all the employees that I had the pleasure to deal with. I would recommend then to anyone interested in either a new or a used car. More