Pointe Buick GMC - Service Center

Caring for Customers Eddie and the Service Techs helped me out in a pinch. I was hoping to beat the rain and get out of town for a family camping trip. Just prior to hooki Eddie and the Service Techs helped me out in a pinch. I was hoping to beat the rain and get out of town for a family camping trip. Just prior to hooking up the trailer my windshield wipers stopped working. Eddie listened to my needs, got the problem diagnosed and fixed. Sales, Service and a friendly owner is what keeps us coming back for purchases and repairs. More

Service and customer service We met Eric at the dealership even though we were there for an emergency repair. Everyone was absolutely fantastic and accommodating. Eric and his te We met Eric at the dealership even though we were there for an emergency repair. Everyone was absolutely fantastic and accommodating. Eric and his team are most professional and knd. Even if we are from Rhode Island we would seriously consider purchasing our next vehicle from Pointe GMC. There aren't enough words to describe these people.. they treated us like royalty and above all like family! Thank you Eric Davis and the entire team for taking care of us Sat. Aug. 11, 2018. We will certainly return to purchase a vehicle even if you are 5 hours away! Thank you again! More

Friendly and Knowledgeable This was the second time we bought a vehicle from Pointe, but the first time we did it in person. Loved every minute of the experience. We went there This was the second time we bought a vehicle from Pointe, but the first time we did it in person. Loved every minute of the experience. We went there for service of our 2014 GMC, and ended up buying a 2016 Buick Regal GS... Eric was very well on top of knowing how the GS performed and let me take it for a ride. He also thoroughly explained all the gadgets.. It was the car for me. The deal I got was unexpected and was easily worked out with the Sales Manager, John. All was easy and quick... and I LOVE my GS... More

We originally came in for service for our 2008 GMC Acadia. While we were waiting we were approached by Eric Davis and sat down to talk to him about a trade in price for our 2006 GMC Canyon and our 2 Acadia. While we were waiting we were approached by Eric Davis and sat down to talk to him about a trade in price for our 2006 GMC Canyon and our 2008 GMC Acadia. (We had already checked out the Acadia). Once price figures were determined for trade in we immediately decided to purchase our new 2012 GMC Acadia. Eric and John were so helpful and very pleasant to work with. We have always been extremely satisified with the dealership and its reprentatives. We havc had several occasions to service our 2008 GMC Acadia and have always been very satisfied with the outcome. More

This is the second car I bought through Jay. If I ever need to buy another vehicle, I will use Jay a third time. He is honest, knows his cars, has a wonderful boss as well as a great service department. need to buy another vehicle, I will use Jay a third time. He is honest, knows his cars, has a wonderful boss as well as a great service department. My father bought his Yukon through Jay, we are trying to get another family member needing a vehicle to buy through him, too. More

WE HAVE PURCHASED MANY CARS OVER THE LAST 11 YEARS FROM POINTE BUICK-GMC. IT IS A GREAT DEALERSHIP TO PURCHASE A VEHICLE AND THEN TO HAVE IT SERVICED. THEY ARE TRUE TO THEIR APPOINTMENT TIMES AND WILL LE POINTE BUICK-GMC. IT IS A GREAT DEALERSHIP TO PURCHASE A VEHICLE AND THEN TO HAVE IT SERVICED. THEY ARE TRUE TO THEIR APPOINTMENT TIMES AND WILL LET YOU DROP OFF YOUR CAR THE NIGHT BEFORE IF YOU NEED TOO. THEY ALL REALLY TRY TO HELP MAKE IT EASY TO KEEP YOUR CAR IN GREAT WORKING CONDITION. a More

Employees of the dealership are always very knowledge and helpful. I appreciate that they give me a loaner car to drive when I drop my car off for service. They will even pay my bridge toll. I really like helpful. I appreciate that they give me a loaner car to drive when I drop my car off for service. They will even pay my bridge toll. I really like the charm of this dealership. They can offer me the same products and services as the mega-dealerships without the high pressure and big egos. More