Porsche Englewood
Englewood, NJ
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I visited Townes Porsche today to see how long of a process to order and receive a new 911 and waited 20 minutes and not one dealer asked me if I needed assistance. I was the only one in the sales area process to order and receive a new 911 and waited 20 minutes and not one dealer asked me if I needed assistance. I was the only one in the sales area looking for help. What is really bad is I live in the same city as the dealership and believe buying locally if possible. Well, I promised myself that I will not buy ANY car from Townes Motors dealerships including Audi, Lincoln and etc. and will take my business to Jack Daniels Porsche (Jack Daniels, I hope you are reading this review on how NOT to treat potential buyers.) I had this same experience at a certain BMW dealership in Maywood, NJ in 1994 and 16 BMWs later (currently have 2 new BMWs '22 X4 and '21 M5 Comp) and tons of referrals; I have never brought a vehicle at that dealership. When you are buying a ~$200k vehicle; you should have a great experience! I will certainly stop by this dealership when I pick up my new 911! More
The most horrible experience with any car dealership in Bergen County. Dropped off my brand new car for a computer software update/ not only did they keep my car an extra day without offering me a loaner c Bergen County. Dropped off my brand new car for a computer software update/ not only did they keep my car an extra day without offering me a loaner car but they completely wiped my entire system clean - could NOT complete the software update and returned my car wiping out all of my stored information- I would NOT buy or service a car here More
I live on the West Coast and this Porsche dealer situated on the East Coast, so all our communication had to be via texts, emails or phone calls. Adam Solomon my salesman and his manager William Gakos were v on the East Coast, so all our communication had to be via texts, emails or phone calls. Adam Solomon my salesman and his manager William Gakos were very responsive to all of my questions and inquiries. I had to rely on them to basically inspect the vehicle for me because the vehicle had some miles. They not only gave me a very honest appraisal and inspection with follow up photographs to assure me that it was indeed a very clean car. I highly recommend this dealership and the above gentlemen because I found them to be extremely honest and forthright and a pleasure to work with in the process of acquiring this vehicle. Daniel Jensen More
This is my second purchase from George at this dealership! He's truly an asset to their team... Knows the brand well and delivers a customer service that's second to none! dealership! He's truly an asset to their team... Knows the brand well and delivers a customer service that's second to none! More
The entire team, sales and service, is very unprofessional. It was not even a smooth transaction in the beginning when buying our car from them. Watch out for a final value change when you trad unprofessional. It was not even a smooth transaction in the beginning when buying our car from them. Watch out for a final value change when you trade in your car. If you really need to get your car serviced at this location, don’t forget to check your car to make sure it was not damaged from their technicians, since it is very highly likely they would not tell you anything about the damage while repairing. More
Great experience taking delivery of a new car recently at Porsche Englewood. George, Will, Jeff, and Roger went above and beyond to make for a smooth transaction. Reasonable deals to be had here as well des Porsche Englewood. George, Will, Jeff, and Roger went above and beyond to make for a smooth transaction. Reasonable deals to be had here as well despite COVID craziness, adding value to personable service. Would definitely purchase my next car (or four) with them. Also, check out the beautiful 912 in their brand new showroom! More
I was a customer with this dealer for over 10 years. When Ida storm hit on September 2021, my car was with them at their workshop and was declared a total loss. They took zero responsibility and didn’t even Ida storm hit on September 2021, my car was with them at their workshop and was declared a total loss. They took zero responsibility and didn’t even pay for the deductible. They are only after your money but have zero accountability when it comes to supporting customers. More
these guys are terrible, thought i bought a porsche macan from them. i was just waiting for a report from their shop. they vanished and then i had to track them down to only be told some lame excuse. don’t b from them. i was just waiting for a report from their shop. they vanished and then i had to track them down to only be told some lame excuse. don’t bother, huge turnoff and a bad first impression on porsche. More
Highly do NOT RECOMMEND If you decide to purchase check Highly do NOT RECOMMEND If you decide to purchase check your paperwork carefully. They will quote a price and the paperwork will show a different p Highly do NOT RECOMMEND If you decide to purchase check your paperwork carefully. They will quote a price and the paperwork will show a different price. My bad, I did not check my paperwork and got scammed.. Management will not return calls if you question the numbers. BE CAREFUL. More
We have had great experience purchasing new vehicles from Porsche Englewood. The salesman, George S Bautista, is the best salesman we have ever dealt with. He is courteous and patient, and helpful in every w Porsche Englewood. The salesman, George S Bautista, is the best salesman we have ever dealt with. He is courteous and patient, and helpful in every way. We also feel that we can trust him to get the best price for us. This is going to be our third Porsche and we highly recommend anybody who wants to purchase a Porsche to come to see George at Porsche Englewood! More