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Porsche Marin

Mill Valley, CA

4.8
539 Reviews
About Porsche Marin Porsche Marin is the only Porsche Exclusive Manufaktur in Northern California. Porsche Marin prioritizes continuous improvement, honors the heritage of the Porsche brand and passionately enlightens and activates customer ownership. Our focus always emphasizes a consciousness for uniqueness and authenticity. Our facility is timelessly modern and offers a boutique experience.
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900 Redwood Hwy

Mill Valley, CA

94941

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Showing 539 reviews

December 14, 2025

If I could give fewer stars, I would. I took my 911 car for service. They hijacked the car for almost two weeks, trying to diagnose a rattle. Yep, 2 weeks later, I still had no service si More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Dec 15, 2025 -

Porsche Marin responded

Thank you for sharing your experience with Porsche Marin. We sincerely apologize for the frustration you’ve faced, especially with the extended service time, unresolved concern, and paint issues on your 911. That is not the level of care or workmanship we strive to deliver. Your vehicle is extraordinary, and you deserve exceptional service from start to finish. We take matters like this seriously. Please contact our Service Director, Fernando Oliveira at foliveira@porschemarin.com, directly at your earliest convenience so we can investigate your visit, address the condition of your vehicle, and find a resolution that restores your confidence in Porsche Marin. Your satisfaction and trust are important to us.

December 12, 2025

I value my trusted relationship with my service adviser at Marin Porsche. Enrique my adviser has always been a pleasure to work with and I enjoy bringing my Porsche to this dealership for all service work More

by John Ibarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Yam
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2025

Very helpful and courteous. She help me with finding resources to protect my windshield from future cracks. More

by gussiem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivy Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2025 -

Porsche Marin responded

Thank you for the kind words! We’re pleased to hear that our team was helpful and courteous, and that we could assist you in finding resources to protect your windshield. We appreciate your trust in Porsche Sugar Land and are here to help you any time you need.

November 27, 2025

Easy service with an unusual request. Even borrowed parts from another dealer to support my project. Great job!! More

by Jaz.Rahul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2025 -

Porsche Marin responded

Thank you, Jaz, for your kind words. We’re glad the team at Porsche Marin could assist with your unique request and go the extra mile to support your project. It’s always our goal to deliver creative, solutions-focused service. We appreciate your feedback and look forward to assisting you again!

November 24, 2025

Forced to buy add-ons that cost $1,200+. No way to opt-out and not disclosed early in the sales process. Very poor reflection on the Porsche brand. Michael Gray was a good SA and this is not More

by MSPCA
Recommend Dealer
No
Employees Worked With
Michael Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Porsche Marin responded

Thank you for your feedback. We sincerely regret that your experience did not meet expectations, particularly regarding the add-ons and transparency during the sales process. Your concerns are taken seriously, and we appreciate you recognizing Michael Gray’s professionalism. We would welcome the opportunity to discuss this further and ensure your concerns are addressed directly. Please don’t hesitate to contact our management team.

November 09, 2025

Great coffee, lounge while you wait. And great customer service as well. I highly recommend them. More

by dknp39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

Porsche Marin responded

Thank you for the kind words. We're glad you enjoyed the lounge, coffee, and customer service at Porsche Marin. We appreciate your recommendation and look forward to seeing you again.

October 24, 2025

Ms. Bartley has consistently been excellent to work with and in keeping me up to date and informed about my vehicle. More

by RodneyFriedrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivy Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2025 -

Porsche Marin responded

Thank you, Rodney. We're delighted to hear Ms. Bartley continues to provide you with exceptional service and clear communication. We appreciate your continued trust in Porsche Marin.

October 15, 2025

All the issues I had were taken care of and in a timely manner. Only thing is my car was not washed when I came to pick it up. Otherwise, great service! More

by Xtian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivy Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

Porsche Marin responded

Thank you, Xtian, for your feedback and for recognizing our timely service. We’re glad we were able to resolve your concerns effectively. We apologize for the oversight with the car wash and will ensure greater attention to detail moving forward. We appreciate your business and look forward to your next visit.

October 15, 2025

Brandon is an exceptional service manager, courteous, friendly and professional. He is by far the best service professional I have experienced. More

by Jojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lederer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

Porsche Marin responded

Thank you, Jojo! We’re thrilled to hear that Brandon provided such an outstanding experience. His professionalism and dedication truly make a difference, and we appreciate you recognizing his efforts. We look forward to welcoming you back to Porsche Marin.

September 06, 2025

Excellent courteous timely service and we definitely would recommend to anyone……………., One of the most seamless experiences More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lederer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Porsche Marin responded

Thank you for your kind words. We're thrilled to hear that your experience with us was seamless, timely, and courteous. Providing consistently excellent service is our priority, and your recommendation means a great deal to the entire team at Porsche Marin. We look forward to welcoming you again.

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