
Porsche North Scottsdale
Scottsdale, AZ
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Beautiful facility, professional staff, confidence in technicians. I do feel there was a lack of communication as it relates to loaner cars. I was not told upfront there would be a charge. Then I get the technicians. I do feel there was a lack of communication as it relates to loaner cars. I was not told upfront there would be a charge. Then I get the itemized bill and there is a $30 miscellaneous fee. I had to ask for an explanation. Why is it even listed as “misc?” I was only told I did not have to return it with gas. Never told there was a fee. Left a bad impression More
I dropped off my 911 on August 29th and was able to pick it up on September 3rd. While I wasn’t initially aware that the service would take several days, my advisor, Isaac Loutenstock, was extremely communi it up on September 3rd. While I wasn’t initially aware that the service would take several days, my advisor, Isaac Loutenstock, was extremely communicative and helpful throughout the entire process. Even though I was without a car for a few days, Isaac went above and beyond to ensure I was taken care of, arranging and covering all of my transportation needs. Porsche’s level of service and support during this time was great, and I truly appreciate the professionalism and care I received. More
Good job on the car customer service could need a little bit more improvement.I believe that there are people of color that they do not react quick enough. bit more improvement.I believe that there are people of color that they do not react quick enough. More
Every employee, regardless of job title at Porsche North Scottsdale is professional, friendly and knowledgeable. Jeremy Neujahre, my service advisor was especially impressive and prompt in taking care of m Scottsdale is professional, friendly and knowledgeable. Jeremy Neujahre, my service advisor was especially impressive and prompt in taking care of my needs. World class people in a world class facility. More
Porsche North Scottsdale has always serviced my vehicles and always provided a loaner. I would recommend them to all Porsche owners in Greater Phoenix Area. and always provided a loaner. I would recommend them to all Porsche owners in Greater Phoenix Area. More
Excellent customer service! Everyone was very professional and friendly. I was easily able to schedule an appointment with the service center and get my Porsche back the next da Everyone was very professional and friendly. I was easily able to schedule an appointment with the service center and get my Porsche back the next day after they replaced a part. More