Porsche River Oaks
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 231 reviews
This review is related to a sales experience. The cars were fine, the poor experience was interpersonal and professionalism related, specifically regarding the salesperson. The cars were fine, the poor experience was interpersonal and professionalism related, specifically regarding the salesperson. More
Great people to work with! My entire car buying experience went smoothly. Chidi and Ryan are amazing at what they do. I highly recommend Porsche River Oaks. My entire car buying experience went smoothly. Chidi and Ryan are amazing at what they do. I highly recommend Porsche River Oaks. More
Terrible Porsche dealership. DO NOT GO HERE I bought my car from a dealership in Louisiana but live in Houston. I was excited when there was a dealership so close to my house whe DO NOT GO HERE I bought my car from a dealership in Louisiana but live in Houston. I was excited when there was a dealership so close to my house when I needed service. The first time I brought my car in for service, all I needed was an oil change. It wasn't that old and I put less than 6k miles on it the first year. The service advisor told me that I needed a service package that was due at 2 years, I asked him to check with the dealership I bought it from and he said that he did and that I still needed the service. So I went ahead and got the package. It was 8AM and I told him that I would need my car by 2PM at the latest. He said no problem. They said they called an uber to take me home (which they never did). I waited an hour and they kept telling me someone what on the way. Fast forward to 1PM, and I had the same problem getting an uber back to the shop. I should have called one myself, but thought that was part of the service for having a Porsche. After waiting for another hour for someone to come, I was able to go to Porsche to get my car. A couple weeks later I was in a conversation with another Porsche dealership about my experience and how I bought a Certified Pre-Owned car and was surprised that I already had to have service. They were too and told me to call back to the dealership to get details of what both the dealership in Louisiana and Texas did. It took several calls to River Oaks Porsche to get someone who would even remotely listen to what I was trying to tell them. I tried to talk to the GM, but he was always "in a meeting". I talked to the service manager, who after I had to push him called the Louisiana dealership himself. He found out they performed and charged me for the same service I just had a year before (should be a 2 year plan). They refunded me for the extra package, but I was shocked they still charged me for more then the original oil change that I made my appointment for. No one ever apologized and I had to keep calling back to see if they were going to give me a refund. I did get a refund for part of what they overcharged me for, but WHAT A PAIN! Not the service I was expecting from Porsche. I will now find another dealership to take my car to. BEWARE WHEN YOU TAKE YOUR CAR HERE- THEY ARE TRYING TO MAKE AS MUCH MONEY AS POSSIBLE AND ARE NOT TRULY TAKING CARE OF THE CUSTOMER More
Great experience, the sales guy was friendly and informational. The facility is amazing and super clean. The vehicle I purchased was well taken care of, will definitely purchase another vehicle at t informational. The facility is amazing and super clean. The vehicle I purchased was well taken care of, will definitely purchase another vehicle at this location. More
I was in the market trying to buy a new car. I had visited many other car dealerships that week and had not received good customer service. I decided to reach out to Porsche River Oaks, not yet I had visited many other car dealerships that week and had not received good customer service. I decided to reach out to Porsche River Oaks, not yet decided if I will buy their car. Christopher Mazloomi reached back to me next day and he provided knowledgeable explanations. He treated me with the best customer service, he never got mad whenever I am asking too many questions or making my own cost calculations. It was the service I got from Chris that made me move from getting another car manufacturer to getting a Porsche Macan T. I think this team at the location are excellent, they make you feel relevant regardless of your background and they provide A+ customer service when buying your car than other dealerships (I visited a lot of them). They have greatly made my love for Porsche to increase, I will definitely continue using them. Ask for Chris Mazloomi, he is the best. More
Worked with three Porsche dealers to attempt to purchase a new Boxster. Chris and the team were honest, and straight-forward about both the current Porsche environment for orders and a solution. Chris Mazlo a new Boxster. Chris and the team were honest, and straight-forward about both the current Porsche environment for orders and a solution. Chris Mazloomi worked with me to arrange a purchase, it went so well, I have sent family to buy from him as well. Go see Chris More
Rob Dale, David Lefkowitz and the staff went above and beyond to get me an allocation for a 911 Turbo! The sales and service are excellent! Thanks for finding an allocation for my car! beyond to get me an allocation for a 911 Turbo! The sales and service are excellent! Thanks for finding an allocation for my car! More