Porsche Riverside

The "Service"Definitely Ended Once I Was Out the Door! I bought a brand new Cayenne (91 miles) at no great deal price. But guess what? During my drive home, the Check Engine Gauge appeared, so I had to pul I bought a brand new Cayenne (91 miles) at no great deal price. But guess what? During my drive home, the Check Engine Gauge appeared, so I had to pull over in an unfamiliar area, alone and ended up on some little unknown side street so I wouldn't be hit on the highway. Car had to be towed, and thank God for 1-800-porsche, because they eventually found me and towed me to Santa Barbara Porsche. There, I was treated with dignity and respect and Jason Horneman, Brand Ambassador, went out of his way to get the ball rolling to arrange lodging with Porsche Care. He provided a 2016 Cayenne transportation. I was extremey distressed being 500 miles from home with a brand new car and he stepped up to calm my fears and take care of my new Cayenne. I had spoken to 2 employees at Walter's Porsche first that day, and both simply brushed me and my situation completely off with no concern whatsoever. Not to mention, to this day, no one from that dealership has ever inquired as to my safety or whether the broken down vehicle is in running condition today. Jason, from Santa Barbara, however, called a few days after I left to check on me and my car's status. That was really nice!! There was another concern I had with Walter's with the paperwork and I spoke to Andy Bartoli, Financial Manager and Ed McRae, General Manager, both of whom I spoke to about the new car breaking down, but neither acknowledged any concern for that. Mr. Bartoli, who processed the paperwork, however, demonstrated a rather antagonistic and almost hostile attitude during all my negotiations and contacts from the beginning and definitely demonstrated concern about getting his paperwork back while I was broken down for 2 days longer than planned, because of the car they sold me! I will say, John Beech, Sales, was awesome! Before I bought a one-way ticket to see the car, I spoke to him 2 days in a row to have him answer my major 50 questions and he was always patient and forthcoming. When I met him in person, he continued to be very friendly and accommodating. He was great. So I purchased the car. I cannot say the same for the rest of the experience with this dealership. I think I've allowed enough time to see if any action on their art was coming. I purchased the Cayenne on May 11, 2015. It is August 11, 2015. Porsche Care sent monetary compensation for this very stressful experience, but I don't feel that dismisses Walter's responsibility in showing just a little human decency. If for no other reason than to acknowledge someone for spending a pretty big chunk of change at their business! More

Tony is Awesome Tony Nguyen went above and beyond my expectations on the purchase of my Cayenne! He worked diligently and efficiently. He drove to my house to instal Tony Nguyen went above and beyond my expectations on the purchase of my Cayenne! He worked diligently and efficiently. He drove to my house to install the garage door opener. Now that's service! The whole dealership was very professional and kind. It was a great car buying experience. I would highly recommend Tony at Wlaters Porsche! More

Expectations were met and exceeded This was my second Cayenne S purchased from Walters in 5 years and Bob McDonald as usual did a superb job in keeping me informed, advising me what to This was my second Cayenne S purchased from Walters in 5 years and Bob McDonald as usual did a superb job in keeping me informed, advising me what to include in the package and delivering the car to me earlier than I expected. Bob makes buying a car a very pleasant experience. More

Highly recommended Well, what more can I say. They've made my dream come true. Thanks to the accommodations of Bob and Jay, my wife and I are now happily enjoying a span Well, what more can I say. They've made my dream come true. Thanks to the accommodations of Bob and Jay, my wife and I are now happily enjoying a spanking new Cayman S. Kudos to the guys over at Walter's Porsche, they've made attaining my dream car as simple as possible. This will be my go-to dealer from now on when it comes to cars, Porsche or otherwise. More

2015 Porsche GT3 As the 2015 GT3 market is extremely sparse, I was ecstatic that I actually found the car of my dreams (pre-owned Agate Grey with 133 miles) at Walter' As the 2015 GT3 market is extremely sparse, I was ecstatic that I actually found the car of my dreams (pre-owned Agate Grey with 133 miles) at Walter's Porsche. I had looked far and wide for the car and would have no option but to deal with what ever dealer had the car. So I was pleasantly surprised that I found it within an 90 minutes of my Rancho Santa Fe home and at Walter's. It is common knowledge that if you want the best possible buying experience at the lowest prices available, Walter's is the place. I was equally delighted to be able to work with John Beech. You have a question, he answers it. He also introduced me to multiple staff members, all of whom were consummate professionals. Each step of the process was smooth, explained and demonstrated so that when I left their store, I had a smile on my face that would light up any room. I have visited a couple of other local dealers and was left standing and twiddling my thumbs while waiting on someone to assist me. You won't have that problem at Walter's. I highly recommend that anyone in the market for a Porsche should call John Beech. You'll be glad you did. More

Very professional. Brought my 06 cayenne in for oil change and the dreaded cardan shaft replacement. Both were done in the same day as promised. Problem fixed, every per Brought my 06 cayenne in for oil change and the dreaded cardan shaft replacement. Both were done in the same day as promised. Problem fixed, every person I encountered (Domenic, cashier, guy that brought out my car) were all very friendly. And I must add the guy did a good job on the wash too, it was badly needed. Many thanks to Domenic & your team! More

Best car buying experience of my life I recently purchased a used 2012 911 carrera 4 GTS from Walter's, and have to say it was the best car buying experience of my life. Smooth, reliable, I recently purchased a used 2012 911 carrera 4 GTS from Walter's, and have to say it was the best car buying experience of my life. Smooth, reliable, hassle-free. Giovanni was incredible - was always available, respectful, patient, honest, and accomodating. THOROUGHLY impressed, and recommend 100% to all - Walter's is a model for all dealerships to follow. More

Best Experience I very happy with my new porsche. This is my second vehicle I have purchased from Walters. I do not care to do business with my local dealership near I very happy with my new porsche. This is my second vehicle I have purchased from Walters. I do not care to do business with my local dealership near San Diego. More

GTS Porsche Purchase I have worked with Scott McCloud in the past. I purchased a 911 and had the best experience. I recently purchased a GTS 911 from Giovanni and Scot I have worked with Scott McCloud in the past. I purchased a 911 and had the best experience. I recently purchased a GTS 911 from Giovanni and Scott. I reviewed my needs for the 911 that I needed to make the purchase a great one. We reviewed two different 911s and after many questions answered, I decided to go with the GTS model. I have had this car for just over one week and this car is a great fit for me. Limited production, great look and incredible performance. This car, as Scott and Gio promised is to me a dual personality 911. Rides great and when you need it to perform, it does. I have known Scott for over five years and Gio for one year and I absolutely trust them both. They both truly love the Porsche and it shows. They are truly passionate about the Porsche. More

Great Customer Service!!! After several failed attempts to purchase a Porsche in San Diego, we reached out to Walter's. Connected with Taylor and Tony. During the week. Very After several failed attempts to purchase a Porsche in San Diego, we reached out to Walter's. Connected with Taylor and Tony. During the week. Very friendly team. Set an appointment for Saturday. Upon arrival we met Pete, Sales Manager. They did everything possible to help us purchase a vehicle. They are very professional, honest, and hard working. Thank you. More