Porsche Riverside

A great shopping experience! I was looking for a specific car with a specific color for a few months. My friend took me to Walters Porsche where I met Mr. Tony Nguyen, one of the I was looking for a specific car with a specific color for a few months. My friend took me to Walters Porsche where I met Mr. Tony Nguyen, one of the sales staff. I mentioned to him the car that I was interested in. He told me that they did not have that car but as soon as it gets to the dealership he would call me. Then he actually delivered on his promise and after almost 2 months he did not forget about me, he called me and helped me through the process of purchasing that special car with so much professionalism and enthusiasm that made this purchase so much more enjoyable. He also took his time to explain every feature of that car, and he did not stop until I was completely satisfied. Moreover, he gave me a ride (I live 50 miles away from the dealership) to the dealership so I could pick up my newly purchased car. On a separate note, I have to mention that the whole staff at Walters Porsche, specially Mr. Pete Laban, treated me really well and I will sure come back for any service or purchase need to them even though they are farther than other Porsche dealerships to me. More

Excellent Experience with Scott McCloud of Walter's Porsche Just bought 2 Porsche's this past weekend. A Targa 4S for me and a Cayenne S Hybrid for my wife. We have purchased many Porsche's before but this ex Just bought 2 Porsche's this past weekend. A Targa 4S for me and a Cayenne S Hybrid for my wife. We have purchased many Porsche's before but this experience is by far the best. Scott was personable, professional and took care of every need as though we were family. Thank you Scott for an awesome buying experience and when we're ready again, we'll be back. More

Thank you Tim Churchill We just purchased the 2015 Porsche Cayman S in red! AAA recommended us to Walters back in Oct 14'. I then spoke to Tim Churchill who was very friendly We just purchased the 2015 Porsche Cayman S in red! AAA recommended us to Walters back in Oct 14'. I then spoke to Tim Churchill who was very friendly, knowledgeable and helpful. We really liked Tim because he wasn't pushy like other salesman in San Diego and Orange County that we met when searching for a car. He let me test drive a few models so I can see the differences in each one and explaining how they were different. And anytime I emailed him questions, he would reply to me right away with answers. Ours was custom made in Germany and just arrived a few days ago. We love it! It came out better than expected. When the car arrived, Tim came all the way down to San Diego (2 hours away from Walters) to pick us up so my wife and I can drive back together. The people there were very friendly, professional and helpful. I highly recommend buying from Walters! Thank you Tim, Henry More

Great service I used AAA car purchase service trying to get a quote for a Porsche Cayman, and was referred to Walter's Porsche. That same day, Scott called and ask I used AAA car purchase service trying to get a quote for a Porsche Cayman, and was referred to Walter's Porsche. That same day, Scott called and asked what exactly was I looking for and invited me to have a test drive over the weekend. Once at the dealer, I was given a chance to drive the Cayman S and the new GTS. Scott broke down the figures for me on both cars and I decided to go with the GTS. After the sales, Scott spent time with me in the car explaining how the instruments work and paired my phone with the car. All that while the car was being cleaned and waxed. Scott also gave a pair of keychains, a sun shield, and even a Porsche Motorsport Bear for my wife. The whole car purchase experience was so easy and hassle-free. Definitely the place for my next Porsche. More

Walter's Rock's I started shopping for a replacement for my 2007 Cayman and found some amazing prices on remaining 2014 new inventory at Walter's Porsche. I called an I started shopping for a replacement for my 2007 Cayman and found some amazing prices on remaining 2014 new inventory at Walter's Porsche. I called and talked with John Beach and with his I pad sent me some great photos and video's of the car I was interested in. When I arrived at the dealership John was stuck in traffic after delivering a GT-3 to a customer so Giovanni seamlessly took over for John. I had talked with John about turning in my car for credit toward the new car and he offered a fair price(I checked). Giovanni offered a test drive, by myself as they inspected my car. When I said yes, he reviewed the pricing with me...nothing changed!! I finished the paperwork with Andy and bought an extended warrantee that fit my driving. The new car was detailed, fueled and waiting for me as I finished. I love the new Cayman, it is hugely improved over my '07...I have written out over 30 things that I like better! More

Thank you Cory Williams! This is my first Porsche and I am so in love with it. I would like to thank Cory Williams for the superb experience I had in buying my Macan. He an This is my first Porsche and I am so in love with it. I would like to thank Cory Williams for the superb experience I had in buying my Macan. He answered all my questions and requests. I would not have a second thought of going back to Cory on my next purchase. Thanks to Tim as well for guiding me in choosing the available options suitable for my use. He attended to my questions when Cory's off. You guys have a very great teamwork! More

Excellent Service Cory Williams!!! I received excellent Service at Walters Porsche. Thank you Cory Williams for the great experience in my purchase of my Porsche. I love my Macon! I received excellent Service at Walters Porsche. Thank you Cory Williams for the great experience in my purchase of my Porsche. I love my Macon! More

No Pressure I love my new Porsche more every time I drive it. The purchasing process was painless. Taylor and Tim were both professional, helpful and available. I love my new Porsche more every time I drive it. The purchasing process was painless. Taylor and Tim were both professional, helpful and available. They went "above and beyond" to find the car I would be happy with…..and BOY OH BOY am I ever Happy!!!!! More

Poor communication. Only good for the easy/expensive sale! My dealer experience is in complete contrast to others. I am a Porsche guy, a proud current owner of four vehicles and in the market for a nice one fo My dealer experience is in complete contrast to others. I am a Porsche guy, a proud current owner of four vehicles and in the market for a nice one for my wife, I was in the market for a 2012 Cayenne S, CPO. Communication started great with prompt emails and calls then things changed. I was in communication with Scott McCloud for almost three weeks, keep in mind the holidays slowed things down. He was quick to send documents, build sheets, pictures, etc. Then, over the last week, he more or less disappeared. I had to call him all the time, a complete contrast to typical salesmen. I had my bank ready to send the money but needed to finalize a few things, like shipping and paperwork (sale order). California law doesn't allow a cash/credit hold, so I knew I had to act quick. Scott said to fill out a credit app, send my license and insurance card plus my credit card and he would ask his boss to 'hold' it as we finalized the deal. A loophole, if you will, enabling out of state buyers to work things out due to fact distance plays a role. I emailed all the forms but for some reason he 'never received' the credit app. I resent it and faxed it. I asked if he received and he never replied. I texted him, nothing. I called, nothing. No returned calls. After a 36 hour gap, he said he wishes he could hold the car with what he had but couldn't. The next morning I called the office, he was off. I called the ASP and asked if she received the fax, she did and I was given to his partner, Tim Churchill. He seemed nice. Briefed him. I emailed the info to him (again) and no reply. The next day I called and emailed, nothing. Finally, I received an email late in the day, two min before close stating the car that was supposed to be mine was sold and he was not aware his colleague, Peter?, was working a deal over the week. Really? Tim nor Scott knew this? What I think happened is Scott knew this and did not have the professional gull to tell me. This is why he stopped replying and promptly calling me back as he did a week+ prior. How did he receive all the docs but not the credit app he needed? I had no bounced emails. I am sure he did receive the app and used the email stating he could not hold it without it as 'an out'. Sadly, I never received a call from the dealership to say something about the entire process. Anything. We al spent a lot of time working this deal. I am not asking for an apology but how about some more explanation in what happened. Nothing from Scott, Tim or Edward, the sales manager. So much for living up to classic Porsche customer service. Not a great way to treat a PCA member since 1998 and a true Porschephile. I am sure they had every intention in selling the car but I am sure I was a bother since I am an out-of-state shopper. Why not just sell to a local buyer? So much for a family-style dealership taking care of good paying customers. My thoughts? Out-of-state buyers, run far away. Go to Gaudin in Las Vegas, where I purchased my Cayman S or Hennessy In North Atlanta where my Boxster S came from--Perfect and nice. Classic Porsche service. I still cannot believe I did not receive an email from Scott saying something, like I will keep you in mind for something down the road, etc. This just tells you he is out for the easy sale or for the big sale. Sad. Never again. I do not want to hear form them every again. Good luck getting to the top ten in sales, guys. This is no way to the top. More

The Macan Experience Thank you Bob McDonald for making the purchasing process for our Macan successful. Bob makes you feel welcome, explains the vehicle features, and pa Thank you Bob McDonald for making the purchasing process for our Macan successful. Bob makes you feel welcome, explains the vehicle features, and patiently places the purchase order. It was wonderful to have a true Porsche aficionado assist in assembling our first Porsche. From start to pickup, Bob provided both telephone and email updates of the build date and shipping details. The entire process including the finance department was a joyful experience. The Macan is a great vehicle for our needs and looks great! More