Porsche Westwood

No communication from service department after I approved service, I sent text to service rep with no reply , i finally emailed service manager and got a reply next day that car is ready and service rep wil service, I sent text to service rep with no reply , i finally emailed service manager and got a reply next day that car is ready and service rep will notify me. Waited 3 days still nothing , just went to dealership and picked up my car On top of that, none of the service promotions applied to my vehicle , but exact same promotions applied in the past 5 years at the same dealership , after that I went to Herbchambers for other service (for spark plug replacement) and whatever price they were advertising applied to my car with no issues … More

Impeccable experience from start to grin inducing finish. Recommend without hesitation. Juan Osorio, my brand advisor, gets a special shout out. He knows Porsche and is both knowledgable and enthusiastic Recommend without hesitation. Juan Osorio, my brand advisor, gets a special shout out. He knows Porsche and is both knowledgable and enthusiastic about the brand. With his guidance and patience I was able to select the correct car for me. We worked as a team. Negotiating the price and trade-in allowance was painless and fair. At no point did I feel rushed into deciding what to do, nor was I required to play the obnoxious time consuming "let me check with my manager" negotiation tactic. Once I settled on the car I wanted, we both worked toward the same goal-gettting me my car at a fair price. Since our objective was the same we came to a fair price very quickly and paperwork was a snap. Overall, I was impressed by the client oriented culture at Porsche Westwood. They and Juan earned this five star rating and the chance for my repeat business. i highly recommend both Juan and Porsche Westwood. More

It was a series of firedrills (buyer fault, not dealership) but everyone, esoecially our sales person Juan, never made it feel that way. They were friendly, and calm and efficient!! dealership) but everyone, esoecially our sales person Juan, never made it feel that way. They were friendly, and calm and efficient!! More

Recently purchased a Cayenne at this dealership and was very impressed with the professionalism and no nonsense assistance provided by Jeff Marquis which continues even after the sale, answering all of my very impressed with the professionalism and no nonsense assistance provided by Jeff Marquis which continues even after the sale, answering all of my questions. Overall, a great experience. More

Pleasant, respectful , knowledgeable and helpful associates. The manager Michael makes the place a real gem. I had great experience every time I visited, to get the car serviced, to choose a new car associates. The manager Michael makes the place a real gem. I had great experience every time I visited, to get the car serviced, to choose a new car and to purchase the car. Everyone is very nice and helpful, including the financial service personnel. I’m so glad there is a place like this still available. After visiting few other dealerships, I was loosing my hopes. Thank you Porsche Westwood! More

I purchased my Tiguan at this Dealership and the Salesman, Jeff Marquis was helpful and knowledgeable as was the Pre-Owned Manager, Paul Maranian. I would highly recommend this dealership. Salesman, Jeff Marquis was helpful and knowledgeable as was the Pre-Owned Manager, Paul Maranian. I would highly recommend this dealership. More

Service was outstanding! Completely explained all work required and completed. I would highly recommend this dealership. Completely explained all work required and completed. I would highly recommend this dealership. More

I recently purchased a pre-owned vehicle from Porsche Westwood. Exceptional customer service and Jeffrey did everything in his power to make the process as smooth as possible for me. Highly recommended! Westwood. Exceptional customer service and Jeffrey did everything in his power to make the process as smooth as possible for me. Highly recommended! More

I got my Porsche Macan S serviced and was blown away by the treatment I received. All the staff bent over backward to provide a wonderful experience. I was kept comfortable during my wait and constantly u the treatment I received. All the staff bent over backward to provide a wonderful experience. I was kept comfortable during my wait and constantly updated as to what was going on with the car progress, the wait time was good, the car was cleaned and sparkling when the maintenance was finished. I am so glad i used this dealership. Thank you fir a wonderful, first class experience! More

I recently bought a brand new Porsche Cayenne from Porsche Westwood. The overall process was very smooth. The team at Porsche Westwood is excellent, they were transparent and friendly. I would recomme Porsche Westwood. The overall process was very smooth. The team at Porsche Westwood is excellent, they were transparent and friendly. I would recommend anyone this dealership without a second thought. Specially John Suh, who worked with me. He is the best!! More