Portsmouth Ford

Just spent two days negotiating a deal with Pedro Gil - via phone and email - on their monthly "ad car" that was a nice f150 STX, which was what I was looking for but not necessarily in red so I tried to n via phone and email - on their monthly "ad car" that was a nice f150 STX, which was what I was looking for but not necessarily in red so I tried to negotiate the same discount onto another STX and I was told that the deep discounts were on that truck only as it was the "ad car" of the mouth. I was up front that I wanted to take advantage of the 0% offer from Ford and after finding out I had a private offer from Ford on my household I was able to get the price down to where I could pull the trigger. Pedro confirmed my private offer and edited the offer to reflect the previous discounts stacked on top of the rebate I was able to find plus the offer had the monthly payment, which was for the 0%. I called to give a deposit and work out a time to get in there only to be told they needed to add back in the rebates since that can't be stacked with the 0%, which I was asking for the entire time. When I tried to speak to the sales manager, he referenced a disclaimer on their website that reflected that the rebates and the 0% cannot be used together. In no way did the "discounts" on my quote say they were from rebates and I was previously told that these were discounts on the "ad car", which I couldn't get on another truck so how are they the normal discounts? The offer I was sent had no disclaimers and the discount was listed as just that, a discount and not a rebate. I assumed they were trying to get rid of the truck as they had it since at least August since it listing stated the price was discounted in August. Sales manager asked if he could do anything else and I asked for him to honor their quote - he refused, referencing a disclaimer that I later found that did not apply to the circumstances in question. Shady negotiations. Total waste of time - honor your quotes Portsmouth Ford! More

great experience with this dealership. no problems at all. 5 starts all the way. Gary miles no problems at all. 5 starts all the way. Gary miles More

No high pressure, no bunk, no dealer add-on charges. A great place to shop! A great place to shop! More

Great experience! The transit van is great! I would recommend Portsmouth ford to my friends and family! The transit van is great! I would recommend Portsmouth ford to my friends and family! More

Bill Quimby is the best. We purchase all our company vehicles with Bill. Always the best from the Service team too We purchase all our company vehicles with Bill. Always the best from the Service team too More

We are long time leasing customers with Portsmouth Ford 25+ years. We recently built our own Explorer, we have always had a positive experience with Portsmouth Ford. We had a couple hiccups with this car, 25+ years. We recently built our own Explorer, we have always had a positive experience with Portsmouth Ford. We had a couple hiccups with this car, however I have to say that between our sales gentleman Mike McDonald and Eric in service our car was taken car of very quickly with great attention to detail. We love Portsmouth Ford and all staff we have had to deal with. Highly recommend More

Best Dealership I’ve ever been to! This is the 4th Vehicle that I have purchased from there. Never any Pressure and have always given me the best deal. This is the 4th Vehicle that I have purchased from there. Never any Pressure and have always given me the best deal. More

Portsmouth Ford was a friendly dealer and very accommodating without the pressure! Sales and final delivery was excellent! accommodating without the pressure! Sales and final delivery was excellent! More

Easiest car purchase I've ever been through and this was even though I'm out of state so had to drive 150+ miles each way. Kevin in sales was super responsive with questions and getting things organized for even though I'm out of state so had to drive 150+ miles each way. Kevin in sales was super responsive with questions and getting things organized for me to take delivery. Seamless transaction with no unpleasant last minute surprises with extra fees. More