Portsmouth Ford

Easy purchase but I had to make an appointment to have the included received hitch installed after I purchased the vehicle. I live 75 miles from the dealership, and the installation is 4 hours. This over the included received hitch installed after I purchased the vehicle. I live 75 miles from the dealership, and the installation is 4 hours. This oversight was very inconvenient to me since it took 7 hours out of my day with travel time. More

LWAYS PROFESSIONAL AND PERSONABLE! RELIABLE AND WILLING TO WORK TO FIND THE RIGHT Car for you, Love their service! RELIABLE AND WILLING TO WORK TO FIND THE RIGHT Car for you, Love their service! More

Braedon did a great job helping me find some great vehicles. Portsmouth Ford was a pleasure to work with. Ty to the satff! vehicles. Portsmouth Ford was a pleasure to work with. Ty to the satff! More

I ordered a Maverick through Portsmouth Ford despite the fact that they were not my closest Ford dealer. They were the one dealer to explain the order process and make it easy to do so. No down payment re fact that they were not my closest Ford dealer. They were the one dealer to explain the order process and make it easy to do so. No down payment required. It did take about 9 months for the truck to be built, during which time they checked in to see if I was still interested. When it was finally built and then shipped, they checked again to make sure I still wanted it. I arrived at the dealership having never driven nor sat in the Maverick. All my research had been done online. Absolutely love the truck and through the ordering process I got exactly what I wanted, nothing more and nothing less. The price quoted to me when I ordered it was exactly the same on the check that I provided. Not sure how many cars I need to buy in the future, but I would absolutely think about the order process as my first choice, and if the vehicle were a Ford, Portsmouth Ford would also be my first choice for their "no hassle" buying process. More

Best car buying experience I've had! I've bought maybe maybe 10 vehicles over the years and this has been by far the easiest, stress free dealer experience I have had. Timothy was amaz I've bought maybe maybe 10 vehicles over the years and this has been by far the easiest, stress free dealer experience I have had. Timothy was amazing to work with, he was super helpful, had great communication and overall made it a great experience. I drove 4 hours to buy my truck here and it was well worth it. No xx, these guys are true to their word. Also worked with Will to finish the deal who was great as well. Portsmouth Ford is far superior to any other dealer I've worked with. Thanks! More

Always great service. Great prices and personable service. Jake did a great job, will purchase here again. Great prices and personable service. Jake did a great job, will purchase here again. More

Attentive soft sell approach - no pressure or gimmicks. Took just enough of my time not to annoy me. Took just enough of my time not to annoy me. More

One of the best dealerships I've ever encountered amazing sales agent and manager to the financial man sales agent and manager to the financial man More

Not happy Tim tried to screw me by giving me a van i did not want . i sent a photo of the one i wanted and through text messages he tried to make me believe that that’s the one I was getting only to get dow not want . i sent a photo of the one i wanted and through text messages he tried to make me believe that that’s the one I was getting only to get down there and tell me it was $3000 more now I live 80 miles away so I’m pretty pissed that I had to drive 80 miles not to mention had someone leave work early to bring me down in case I bought it and drive it home I’m gonna be calling Ford as well to complain. I find this absolute xxxxxxxx. More

Another great experience at Portsmouth Ford! Purchased my lease, they gave me the buy out amount over the phone so I could have a check ready. Was in and out in 45 minutes. Couldn't be happier w Purchased my lease, they gave me the buy out amount over the phone so I could have a check ready. Was in and out in 45 minutes. Couldn't be happier with the quickness and professional staff! I have purchased and leased a number of vehicles from them, even though they are over an hour away. Well worth the trip and highly recommend! More