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Potamkin Hyundai

Miami, FL

Overview
Employees
Reviews
Vehicles
4.9
1,484 Reviews
Potamkin Hyundai in Miami, FL, also serving Miami Lakes, FL and Hialeah, FL is proud to be an automotive leader in our community. Since opening our doors, Potamkin Hyundai has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Potamkin Hyundai will professionally fit you into the automobile of your choice. Potamkin Hyundai has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Potamkin Hyundai offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (800) 457-6109 if you have any questions or comments. Potamkin Hyundai offers a full line of service areas including: New Automobile Sales Pre-owned automobile Sales Auto Loans and Financing Certified service department Full selection of Hyundai parts and accessories
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6200 NW 167th St

Miami, FL

33014

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Showing 1,484 reviews

September 04, 2014

I recommend Very nice and attentive person if anyone need a car used or new or if its just service what you need I recomend this dealer with my eyes close More

by yaritzagonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Perez
Other Employees : Eliezer Castro
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Helpful 2
September 04, 2014

hyundai Sanata Worst dealership ever!!! Everyone that works there will lie to you. My car got keyed when it was there getting serviced.They lied about the mileage of More

by madurazo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Pena
Other Employees : Frank Pena, A.J. Hasty, Carlos Mercado, Monica Kaatz
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Sep 17, 2014 -

Potamkin Hyundai responded

Every dealer gets customers with a low idea about a dealership when they come in. I guess sometimes it is natural and sometimes we earn that. However this woman bought a car for her son and she did her best to find the best dealer with the best value. She bought a 19,000 miles car and she thought that we misled her after she drove the car and was doing the paperwork. The car was online for just a few days when it went live and the miles that were posted came from a previous service. There is very little difference between 17,000 and 19000 miles and we discounted the car in order to make this customer happy. To make matters worse, there was a campaign that came out on this car in the 5 days between the certification and the customer purchase. Somehow when this car went through certification it had 33 pounds of pressure in the tires. After the customer left and went home the tire pressure monitor light went on and when the car came back it had 40 PSI which triggered the TPMS light to go on. After we fixed the tire pressure and made sure the campaign was complete the customer came back and discovered a big scratch across the hood. We had the scratch repaired but that fix was still not to our satisfaction at the dealership. We sent it back and had the imperfection taken care of. It took some time but with the help of our Service Director and our service writer Monica, we have a customer that was pleased with the outcome. It may not have been an instant fix but it was fixed and it was done right. We are far from perfect and things may not always be as fast as we would like. I would like to view this as a test for our dealership and I hope that this customer has more faith in us going forward.

Helpful 2
August 26, 2014

Buen servicio Fue amable y me atendio muy bien, puedo recomendar su servicio,la verdad fue muy amable ,el trabajo que hicieron a mi auto fue bueno More

by Clara gonzalez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Willie Perez
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Helpful
August 18, 2014

Excellent customer service and friendly attitude. The car was ready on time, had a detailed car wash and beautifully shining! I was very pleased with the service performed an More

by sb154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Perez
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Helpful
July 22, 2014

Amazing experience. Ariel Gonzales is the best. My experience in Potamkin Hyundai was amazing purchasing a 2014 Elantra from Ariel Gonzalez. Ariel help me all the time in every detail about my purch More

by Radibel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Gonzalez
Other Employees : Ariel Gonzalez (salesman), Rene (financist), Rene DeMoya
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Helpful
December 04, 2013

Very happy with the services and the personal , I recommend to do business with this dealer; the sales representative very nice he answered all my question More

by mvcorp2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Diaz, Santiago Diaz
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Helpful
November 20, 2013

Our experience overall was an AWESOME one! Andy Gonzalez was AMAZING and was extremely helpful! The staff was very friendly and management was very helpful. More

by teamdelafe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Gonzalez, Andy Gonzalez
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Helpful
November 03, 2013

Excellent dealer and excellent salesman! I had a great experience purchasing my new vehicle. I highly recommend this dealer and the salesman who helped us. He was kind, courteous, and very experienced. I More

by MichellePorras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro De La Cruz, Isidro De La Cruz
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Helpful
August 21, 2013

Service was on dot management understanda and financial agreed on right price. Thank you so much for the best experience. Edwin Colon is the man More

by heriberto.coto
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Colon
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Helpful
July 05, 2013

The Santa Fe Limited 2013 is my 4 Hyundai since 2010 buying in Potamkin , 2010 accent, 2011 Tucson Limited, 2013 Genesis coupe 3.8 track, Santa Fe limited 2013 and my son bought a 2013 Elantra coupe. Pa More

by riccombeni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paola Rueda
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Helpful
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