Poulin Auto Sales

Bought a used vehicle from them with ~60k miles on it during a time when I was financially stressed and in a pickle with a broken car, I could only afford to go to these 'smaller' dealers. Immediately go during a time when I was financially stressed and in a pickle with a broken car, I could only afford to go to these 'smaller' dealers. Immediately got a sense that they were a bit shady, but ended up finding a car with 4wd that fit my needs with such low mileage! I inquired about a couple small patches of rust, and was told that while those wouldn't be covered under the warranty, it's something I would want to address sooner rather than later and their body shop could give me a quote, but "it's not anything that would cause it to fail inspection". xxxxxxxx. Four months later, I failed inspection due to rust! Every month or so I found myself in the shop for some reason or another, new oxygen sensor, bad ball join, bad bearing, new battery, more rust issues, etc. Some of this stuff was covered under warranty, but every time I tried to plan a trip, or use my car in the field I ended up having to take time off of work to fix one thing or another. It never passed inspection without major work and the car didn't even last me two years, and last week I had to scrap it before it even made it to 100k miles. A mechanic looked at it for me as I was trying to get an estimate for a trade-in and he told me I was lucky to be alive after driving that thing with how rusted it was, if I ever got into an accident it would not crumple the way its designed, but instead would shatter. He said there is no way things could have progressed that far in such a short time, so the seller had to have known that there would be significant rust issues when I bought the car. I paid 20k for this car, and it was only half paid off when I had to scrap it, and then come up with a down payment for a new car. Worst financial decision of my entire life, and I can't tell you how much stress this has caused me for the last two years. I was so relieved to get rid of that piece of junk and never ever have to deal with these people again. More

Never been to another dealership that likes to take advantage of its customers as much as these guys. Worst experience of my life advantage of its customers as much as these guys. Worst experience of my life More

Great people and service had issues with my truck and aftermarket warranty. Stephanie went above and beyond to resolve it multiple phone calls and emails she was great thank you aftermarket warranty. Stephanie went above and beyond to resolve it multiple phone calls and emails she was great thank you More

I traded my car in to get a jeep from this place and I was a bit curious so I called the bank who I have the lien with and the bank told me yesterday that there’s no loan in my name this is shady business was a bit curious so I called the bank who I have the lien with and the bank told me yesterday that there’s no loan in my name this is shady business and I will try to get my car back and go elsewhere because this is some xxxxxxxx More

I got a car from them 5 months ago, the whole time I had someone asking how many miles to and from work should of known bc exactly 4 1/2 months after the transmission went, we call and they give us the run someone asking how many miles to and from work should of known bc exactly 4 1/2 months after the transmission went, we call and they give us the run around!! Asked to talk to Stephanie get the run around had the people we brought it to get the same thing from Stacy!! Our vehicle is now unserviceable and no one will help!! My parents have got cars from them and had issues taken care of, bc Stephanie is supposed to be about selling good vehicles to people…what the rest of them do is messed up!! N supposedly we had a drive train warranty that was up 3 months after purchasing…I will never go through this location again!! More

My husband and I just purchased a 2013 dodge caravan today we couldn't be more happier. They are amazing people and a amazing business we drove over 3 hrs to go pick up our van as soon as we walked in t today we couldn't be more happier. They are amazing people and a amazing business we drove over 3 hrs to go pick up our van as soon as we walked in they had everything ready and very friendly and is willing to help anyone out even with bad credit trust me we have the worse credit and they helped us so much. Thank you for your hard work and being so nice. Glad we found a company like yours and not like up in malone where if you don't have money they won't even look at you. We will definitely be out again. Thanks again Jeff and Heath. More

I. Just purchased. a. 2007. Toyota Corrola Yesterday. they. We’re. Great. Very. Friendly. and. helpful. Go. Out. Of. Thier way. To. Get. you in. a vehicle! would. tell. Family. And. Friends. About. T they. We’re. Great. Very. Friendly. and. helpful. Go. Out. Of. Thier way. To. Get. you in. a vehicle! would. tell. Family. And. Friends. About. Them More

was one of best time i had buying from a dealer i found all the people were very nice friendly they wake us through the buying of a truck we are happy with them and we would send our friend there i found all the people were very nice friendly they wake us through the buying of a truck we are happy with them and we would send our friend there so thank you chuck and mary More

Customer Service First Thank you Wade for helping me out when my car needed an inspection that had expired a couple months previously. I got pulled over and was given First Thank you Wade for helping me out when my car needed an inspection that had expired a couple months previously. I got pulled over and was given a warning, Wade got me car into service with out an appointment and saved me money from a ticket. Service was fast and friendly and very helpful explaining what my car needed and may need in the future. Thanks for everything!! More

bad deal havent had car 2 weeks and already a $300.00 repair. found out there was a 143 mile difference from when they got at auction till the day i purchased havent had car 2 weeks and already a $300.00 repair. found out there was a 143 mile difference from when they got at auction till the day i purchased . temp reg says 6/3/18 to 9/30/18 and i got the car in may. when told about the repair acted like they didnt remember me. remember i only had bought the car 2 weeks prior. we never recamend to anyone More