Power Buick GMC of Salem
Salem, OR
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I've been buying cars and trucks for over 40 years and have never experienced such poor service in all those years. Tried to purchase a car and was totally blown off by 4 different sales people. Called th have never experienced such poor service in all those years. Tried to purchase a car and was totally blown off by 4 different sales people. Called the sales manager and was told the car was sold only to find out it was still for sale. I have never been treated so poorly and lied to this bad in my 63 years. The worst buying experience ever, or should I say trying to buy a car!!! More
Bought my first ever brand new car! Sold to me by the sensational Marlo. Wasn’t expecting to walk off the lot with everything I hoped for plus more. Marlo was polite genuine, and most o Sold to me by the sensational Marlo. Wasn’t expecting to walk off the lot with everything I hoped for plus more. Marlo was polite genuine, and most of all he cared! Definitely recommending friends and family. More
Looked at a vehicle with a check engine light on. Had it scanned by the maintenance department and said it is a cam sensor. Not a priority for the maintenance per the salesman. They won’t fix until s Had it scanned by the maintenance department and said it is a cam sensor. Not a priority for the maintenance per the salesman. They won’t fix until someone is serious about buying it. Why would you put it out on the lot if that was the case? More
Best experience ever. Work with Celso he’s absolutely awesome!! Started online and ended up with the SUV we wanted. Great experience!!! Work with Celso he’s absolutely awesome!! Started online and ended up with the SUV we wanted. Great experience!!! More
Horrible customer service & dishonest. I drove across the state to look at a vehicle. This vehicle was full of rust upon inspecting it. Multiple dents and dings, was told it was in good s I drove across the state to look at a vehicle. This vehicle was full of rust upon inspecting it. Multiple dents and dings, was told it was in good shape. The underbody was full of rust and this information was not disclosed before I made the trip. They then had another vehicle similar but newer. In good condition but a lot more. I made a purchase on the newer vehicle. During the process things were taken out and not put back in. Such as receipts and floor mats, as well as maintenance records. The vehicle was dirty and I made the mistake of not having it cleaned before signing as there was damage on multiple panels. This dealer is dishonest and shady. Avoid or deal at your own risk. More
A friend went with me when I was looking to buy a new car. . I did not know what I wanted been 14 years since I bought a new car. This was our first stop. The salesman Ozzy knew I wasnt buying that day car. . I did not know what I wanted been 14 years since I bought a new car. This was our first stop. The salesman Ozzy knew I wasnt buying that day but he took an incredible amount of time showing me everything on the Envision. My friend had bought her truck there a few months before this trip. I tried out several different vehicles at several different dealers Ended up that just the Buick and color I wanted just came off the truck. I live over 2 hours away so made arrangements to come up the next day and made a deposit on it, over the phone. Understood if I didnt like it no problem. I LOVED it. Was all bright and shiney waiting for me. I could have gotten more for my trade in but they also had a sale that just started and everything was in my budget so the paperwork was quick, I wasnt financing so it did go much quicker Everyone was very friendly and professional. Ozzy was a great no pressure salesman, answered all my questions so overall my buying experience was very positive. Hope I dont have to do it again tho. More
Power Buick GMC of Salem. The guy Marlo is the real deal. Went above and beyond to get me in my new F150 today and I couldn't have been happier. The guy Marlo is a class act a The guy Marlo is the real deal. Went above and beyond to get me in my new F150 today and I couldn't have been happier. The guy Marlo is a class act and if you are in the market for a new vehicle, I would check out Power Buick of GMC in Salem Oregon and ask for him. He has helped me into a few vehicles over the years and I will always look to him for help purchasing a new vehicle. More
I bought my Silverado about a month ago. 2 weeks me having it. The water pump gave away, I took it in they gave it back, then the heater didn't work and the radio didn't work no longer they 2 weeks me having it. The water pump gave away, I took it in they gave it back, then the heater didn't work and the radio didn't work no longer they tried to tell me the radio never worked called the salesperson she talked to them and they took it back in now here I am a week out without it. they've been giving me the runaround, not happy with the service at all. More