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Power Buick GMC of Salem

Salem, OR

3.8
317 Reviews

3675 Market St NE

Salem, OR

97301

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Showing 317 reviews

March 14, 2024

I've been buying cars and trucks for over 40 years and have never experienced such poor service in all those years. Tried to purchase a car and was totally blown off by 4 different sales people. Called th More

by mel
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Celso Perez
Mar 15, 2024 -

Power Buick GMC of Salem responded

Mel, I appreciate your feedback about your recent experience with us. Your experience with us is not the customer service that we strive to provide. Please contact me at your earliest convenience, I look forward to speaking with you. Best, Jesse Bojorquez | jesseb@powerautogroup.com

November 18, 2023

Grasias Celso por ayudar con mi auto 🚙 Gran trabajo mui agusto con mi nuebo carro 😎 More

by Jorge60rodrigrez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celso Perez
Nov 21, 2023 -

Power Buick GMC of Salem responded

Gracias por dejarnos esta evaluacion, Jorge. Nos alegra saber que pudimos ayudarle a encontrar el carro perfecto. Si hay algo más que podamos hacer por usted, por favor no dude en visitarnos en cualquier momento. ¡Cuídese! El mejor, Jorge Bojorquez | jorge@powerautogroup.com AND Jesse Bojorquez | jesseb@powerautogroup.com

October 21, 2023

Bought my first ever brand new car! Sold to me by the sensational Marlo. Wasn’t expecting to walk off the lot with everything I hoped for plus more. Marlo was polite genuine, and most o More

by Elissa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlo plater
Oct 23, 2023 -

Elissa responded

Bought my first ever brand new car! Sold to me by the sensational Marlo. Wasn’t expecting to walk off the lot with everything I hoped for plus more. Marlo was polite genuine, and most of all he cared! Definitely recommending friends and family.

Oct 23, 2023 -

Power Buick GMC of Salem responded

Congratulations on your first new car, Elissa! It was a pleasure to read about your buying experience working with Marlo. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Dillon Potter | dpotter@powerautogroup.com AND Jesse Bojorquez | jesseb@powerautogroup.com

October 15, 2023

Looked at a vehicle with a check engine light on. Had it scanned by the maintenance department and said it is a cam sensor. Not a priority for the maintenance per the salesman. They won’t fix until s More

by Do better!
Recommend Dealer
No
Employees Worked With
Not listed
Oct 17, 2023 -

Power Buick GMC of Salem responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Best, Bill Bosworth | bbosworth@powerautogroup.com 503-588-2282

August 17, 2023

Best experience ever. Work with Celso he’s absolutely awesome!! Started online and ended up with the SUV we wanted. Great experience!!! More

by dewey1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celso Perez
Aug 18, 2023 -

Power Buick GMC of Salem responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Dillon Potter | dpotter@powerautogroup.com AND Jesse Bojorquez | jesseb@powerautogroup.com

August 14, 2023

Horrible customer service & dishonest. I drove across the state to look at a vehicle. This vehicle was full of rust upon inspecting it. Multiple dents and dings, was told it was in good s More

by Cesar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Celso Perez
Aug 16, 2023 -

Power Buick GMC of Salem responded

Customer satisfaction is one of our main priorities, and it seems as if we fell short during your most recent visit with us. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff can do to fix your experience, please do not hesitate to reach out to us directly. Best, Dillon Potter | dpotter@powerautogroup.com AND Jesse Bojorquez | jesseb@powerautogroup.com

June 13, 2023

A friend went with me when I was looking to buy a new car. . I did not know what I wanted been 14 years since I bought a new car. This was our first stop. The salesman Ozzy knew I wasnt buying that day More

by kmb2222
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen "Ozzy" Osman
Jun 15, 2023 -

Power Buick GMC of Salem responded

Thank you for taking the time to write about your experience with us! At Power Buick GMC of Salem, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Ozzy was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best, Rick Clark | rclark@powerautogroup.com AND Sal Reyes Sreyes@powerautogroup.com Sales Manager 503-588-2282

May 26, 2023

Power Buick GMC of Salem. The guy Marlo is the real deal. Went above and beyond to get me in my new F150 today and I couldn't have been happier. The guy Marlo is a class act a More

by tylor_peterson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlo
May 31, 2023 -

Power Buick GMC of Salem responded

Tylor, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Marlo went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Best, Rick Clark | rclark@powerautogroup.com AND Sal Reyes Sreyes@powerautogroup.com Sales Manager 503-588-2282

May 02, 2023

Joe Black awesome dude super easy hassle free i’ll definitely send my friends and family to Joe. More

by xxcperez81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Black
May 04, 2023 -

Power Buick GMC of Salem responded

Thank you for this amazing review! We really appreciate your business. Best, Rick Clark | rclark@powerautogroup.com AND Sal Reyes Sreyes@powerautogroup.com Sales Manager 503-588-2282

February 25, 2023

I bought my Silverado about a month ago. 2 weeks me having it. The water pump gave away, I took it in they gave it back, then the heater didn't work and the radio didn't work no longer they More

by marbeatles11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diana Mendoza
Feb 27, 2023 -

Power Buick GMC of Salem responded

I appreciate you bringing this to our attention. Please contact me directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Best, Bill Bosworth | bbosworth@powerautogroup.com 503-588-2282

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