Prado Auto Sales

An exceptionally pleasant experience I needed a vehicle, I was looking specifically for a mini cooper coupe, I found one listed on autotrader by Prado auto sales.I requested info about t I needed a vehicle, I was looking specifically for a mini cooper coupe, I found one listed on autotrader by Prado auto sales.I requested info about the vehicle by email and received a call back response within a few minutes from Elsie who was very friendly and upbeat. I met with Carlos the sales rep and we test drove the vehicle. I loved it, it was priced below market value and was in mint condition.I wasn't sure that I would get financing but Carlos and the manager Jorge assured me that they would do their best to help me to acquire the vehicle , and they did.My down payment and monthly payments met my expectations. I was very pleased. Carlos went above and beyond in helping me to get my car inspected at my request by my mechanic, and he also picked me up and drove me to the car dealership after I'd dropped off my rent a car. I have never experienced such friendly, professional or courteous service from any car dealership before,Carlos and George were amazing! I thoroughly enjoyed the experience. I highly recommend this dealership , More

Great service I've been looking to trade my car in sometime. I purchased a car that I didn't even know was a jacked up title. I was deceived and taken advantage of I've been looking to trade my car in sometime. I purchased a car that I didn't even know was a jacked up title. I was deceived and taken advantage of as a customer. I decided to trade my car in and it's like every dealership would not give me the time of day due to the status of my car which was a rebuilt title. Carmax, Miami Car Credit, Hollywood Jeep etc. I wanted to give up hope but I kept looking. I researched Prado Auto Sales and saw their reviewed were pretty good so I went up to the dealership myself just to see if I could get into something. I just wanted to get out my car. It for to the point I didn't care what it was I was just upset that this happened to me. When I arrived inside of the dealership I was greeted by Alex who was very friendly and professional. I told him my issue and he made it his business to find me something. He wasn't like any of the other sales guys from the previous dealership. They really were worried about who much can you put down. Not Alex. I told Alex my concerns and he assured he would get me into a car that day. At first I didn't believe him due to my previous experience. My facial expression was not all that friendly. Alex took all my information and he told me he will see what he can do with a nice and warm smile. So I smiled back and he told me it would be ok. I walked outside just to view their inventory for a while and to get some fresh air. Later Alex told me to come in and sit. My mind is telling me oh lord, here comes the bad news. And to my surprises he pulled it off. I drove off the lot with a 2016 Jeep and with a great monthly payment. I was very very happy and grateful that this individual dedicated his time and effort to make something I thought was impossible come true. Thanks Alex you are a life saver. If anyone is looking for a vehicle go to Prado Auto Sales and ask for Alex, tell him I said Ebony sent you. More

HONEST, PROFESSIONAL, PLESANT - A BREATH OF FRESH AIR! What a pleasant surprise! While initially skeptical of a private used car lot in Miami, after dealing with Prado Auto Sales we would DEFINITELY COME What a pleasant surprise! While initially skeptical of a private used car lot in Miami, after dealing with Prado Auto Sales we would DEFINITELY COME HERE FIRST to purchase our next pre-owned vehicle. The Sales manager George was a pleasure and very professional on the phone. He assured me of the car's condition, availability and price. Upon arrival the car was as promised, in great condition. Our salesman Alex went above and beyond. He even took the car to the dealer to have outstanding recall items completed prior to finalizing our purchase. He kept us informed of the progress and upon completion of the work, had our paperwork prepared, the car cleaned and ready for us to pick up. He was professional, polite and exceeded all of our expectations. We highly recommend Prado Auto Sales of Miami! This was one of the most positive car buying experiences we have ever had! Thank you for proving our initial reservations about your lot wrong with your honest, professional and pleasant business practices. More