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Precision Acura of Princeton - Service Center
Lawrenceville, NJ
100 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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100 Reviews of Precision Acura of Princeton - Service Center
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June 27, 2019
Professional staff So easy to schedule an appointment and to have the work done when they said it would be done. No delays. Mike was friendly and explained the service p So easy to schedule an appointment and to have the work done when they said it would be done. No delays. Mike was friendly and explained the service process well. More
by Noe
Employees Worked With
Mike in service
June 25, 2019
Fast service while I waited Easily got an appointment at short notice on the day I wanted. Brian made sure the service got done while I waited, and the Precision Acura lounge is Easily got an appointment at short notice on the day I wanted. Brian made sure the service got done while I waited, and the Precision Acura lounge is very convenient. More
by mai
Employees Worked With
Brian Giampietro
June 25, 2019
Doing the right thing! I had a car collision and Steve at Precision Acura fought against the insurance company pushing for my bumper to be replaced. The insurance company ju I had a car collision and Steve at Precision Acura fought against the insurance company pushing for my bumper to be replaced. The insurance company just wanted it “repaired.” But Steve pushed back, later telling me that they do things right at Precision Acura. I thanked him for fighting. More
by Just Driving Around
Employees Worked With
Steve
February 09, 2019
Rodney is amazing! I have been working with Rodney for 12 years now over two cars and I highly recommend him! He went way above and beyond during my first visit to the d I have been working with Rodney for 12 years now over two cars and I highly recommend him! He went way above and beyond during my first visit to the dealership, and has always been open, honest and treated me with the utmost respect. He’s a great teacher, as well, so I understand what’s happening and why. He works with me to keep my budget intact, but when he says it’s time to get it done, it’s for my safety. I am now looking at my third car from this dealership and it’s because of Rodney! I have recommended him every chance I get and will continue to do so!!! Go see him - you will be glad you did!! More
by Ego15
Employees Worked With
Rodney Breustedt
July 02, 2018
Excellent Service!!! The only reason we’ve purchased Seven Acuras over the past 28 years is their dependability and the service!!! Love Mike M and Allen. in the service de The only reason we’ve purchased Seven Acuras over the past 28 years is their dependability and the service!!! Love Mike M and Allen. in the service department. More
by Jkfk1989
Employees Worked With
Other Employees :
Mike M, Brian Giampietro, Rodney Breustedt, Megan Zelenak
May 20, 2018
Ask for Gus aka Gais Chalak Gais Chalak is not only knowledgeable but he is a people’s person. He will make you feel comfortable and provide u with an awesome service! Try him! Y Gais Chalak is not only knowledgeable but he is a people’s person. He will make you feel comfortable and provide u with an awesome service! Try him! You will be glad you did. More
by sarmani
Employees Worked With
October 05, 2017
AWESOME Service Department!!! Exceptional Service!! We have 4 Acuras. '14 MDX 97k miles; '12 TL 110k miles, '03 MDX 280k miles, '02 TL 296k miles. I would like you to know that the only reason why We have 4 Acuras. '14 MDX 97k miles; '12 TL 110k miles, '03 MDX 280k miles, '02 TL 296k miles. I would like you to know that the only reason why we continue to purchase ACURAs from the Princeton Acura Dealer is because of their Service Dept. Alan, Mike, Brian, Rodney & Megan are AWESOME!!!!!! They provide EXCEPTIONAL service, they are very thorough and they bend over backwards to take care of me and my cars! They always go above and beyond!! I need to purchase a new car in May and you can be sure that I will purchase my next Acura from Precision Acura in Princeton! Thank you to the entire Service Dept! More
by Jkfk1989
Employees Worked With
Other Employees :
Mike Mealey is the BEST! Definitely 5 Stars also!!!!, Brian Giampietro, Rodney Breustedt, Megan Zelenak
September 23, 2017
Best Service Ever Experienced My car was hit twice by the same driver who then denied that it was her fault. Her insurance company was not playing fair and told me they did not acc My car was hit twice by the same driver who then denied that it was her fault. Her insurance company was not playing fair and told me they did not accept liability. I figured I would have to go through my insurance company so I went to Precision Acura and told Steve what happened and asked him for an estimate. Steve then offered to call the other driver's insurance company. He was able to speak to someone about the claim and got information that they would not give me. The insurance company refused to send someone out to take pictures of my car's damages and kept telling me they would call me, not to call them. In short, Steve took care of everything. I did not have to make any more phone calls and Steve would call me to update me on his progress. Two weeks later, the insurance company called me and said they would pay for all the repairs to my car and that I should go ahead and take the car to the dealership. What Steve did to help me was above and beyond, and showed how very capable and knowlegeable he is. He is also very understanding and takes the time to listen when I tell him about any issues with my car. He then gets them taken care of immediately. Thanks again Steve. My car again looks brand spanking new, the way you know I always want it to look. LisaG More
by LisaG
Employees Worked With
Steve Matthews
April 23, 2017
Terrible and poor service I took my car to Acura for maintenance. I had to take it back 3 times because my car was not properly serviced. During the 3rd visit I had to have my I took my car to Acura for maintenance. I had to take it back 3 times because my car was not properly serviced. During the 3rd visit I had to have my car towed there because my car was not serviced by a mechanic who cared. Now they want me to pay over $1,000 to have my car towed back home. They took advantage of a single black mother who depends on her car to provide for her children. More
by Cnmitchell04
Employees Worked With
Brian Giampietro
March 17, 2017
Herin always has time for me, significant or not Herin is the Finance/Business Manager but when I have questions about the car, that don't require a service tech, Herin always tells me to bring it in Herin is the Finance/Business Manager but when I have questions about the car, that don't require a service tech, Herin always tells me to bring it in so he can take a look at it and give me an answer. So far, he has never been wrong. There's a lot I know don't about cars and even though sometimes I feel embarrassed asking, Herin never makes me feel ridiculous or stupid when I ask, He takes the time to explain, and sometimes to show me, whatever it is I need to know. Herin also worked out my deal for me to lease the car and I am very happy with it. I have never once felt that anyone at Precision Acura has tried to take advantage of me. More
by LisaG
Employees Worked With
Herin Joshi
