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Premier Chevrolet GMC of Morgantown
Morgantown, WV
157 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 157 reviews
September 30, 2017
Painless I was very pleased with Premier Chevrolet and Robert Bishoff. Very professional, informative, helpful and took the time to show me everything that th I was very pleased with Premier Chevrolet and Robert Bishoff. Very professional, informative, helpful and took the time to show me everything that the car I purchased (Chevy Trax 2017) offered and how to use them. He did the best he could to give me a good deal, regardless of my situation. Thank you Premier Chevrolet and Robert Bishoff. More
by Loriene Uphold
Employees Worked With
Robert Bishoff
Helpful September 23, 2017
Awesome experience Max is an exceptional salesman. He recently helped my Mom lease a new vehicle. He listens to his customer and works very hard to meet their expectatio Max is an exceptional salesman. He recently helped my Mom lease a new vehicle. He listens to his customer and works very hard to meet their expectations. This was her second sales experience with Max and both times, he has exceeded her expectations. He listened, he made suggestions and she was was able to get a car that she hadn't even considered because she thought it was out of reach. Max is patient and kind and wants what is best for his customer. He's like part of the family. I will definitely go see Max at Premier when I'm ready to buy. Thankful for all he did to make this a great experience. I feel very blessed to have met him. -S. More
by Sally
Employees Worked With
Max Black
June 20, 2017
SHOULD HAVE LOOKED The problem with my air conditioning did not get fixed, I don't think they even tried. Put an inspection sticker on and left the windshield a mess wh The problem with my air conditioning did not get fixed, I don't think they even tried. Put an inspection sticker on and left the windshield a mess where they scraped. They don't treat everyone equally. When my brother-in-law gets service and a sticker, they wash his vehicle and didn't charge him for an inspection sticker. We didn't get either. Very unhappy with dealership. More
by Patricia Holbert
Employees Worked With
Don't know name of employees. They didn't introduce themselves.
June 06, 2017
NO Pressure i went just beginning my search for a car for myself and the salesman was so nice and open and friendly and the dealership willing to haggle till we h i went just beginning my search for a car for myself and the salesman was so nice and open and friendly and the dealership willing to haggle till we hit a happy medium and on my FIRST day of what i thought would be many car shopping days i drove home in a beautiful mercury milan and there was a small problem with the seat and they fixed it with no problems and no cash from me. very happy, well pleased, would not have bought anything if they were high pressure, i don't like that. chris vandatta is a wonderful salesman and knows his business. many thanks More
by justkate
Employees Worked With
chris vandatta
April 12, 2017
Service request on bumper to bumper warranty Appt was setup for 9:00 am in morning called 7 times throughout day no update on car status. Came to pickup car at 4pm and still had to wait 25 mins a Appt was setup for 9:00 am in morning called 7 times throughout day no update on car status. Came to pickup car at 4pm and still had to wait 25 mins and was charged $60.00 for service on a bumper to bumper warranty. Awful service from Mike and Randy. Staff was very rude. Returned to my car and still not fixed and didn't even check second complaint stated they never had time. Never go back or recommend this dealership. Worst experience in Morgantown WV. Disappointed with service. More
by Carrvanessa
Employees Worked With
Mike Swain, Randi Pilkenton
March 28, 2017
Purchase Wonderful! Our salesman Chris vandetta be very helpful and knowledgeable in helping us with the purchase of our new camero. This is the fifth vehicle Wonderful! Our salesman Chris vandetta be very helpful and knowledgeable in helping us with the purchase of our new camero. This is the fifth vehicle that we have purchased from premier Chevrolet over the years and it has been a wonderful experience each time. Chris Thomas Jerry Felicia Don and Everett thanks again More
by Barbie
Employees Worked With
Chris Vandetta Felicia Don Everett, Gerry Raymond, Thomas Mathew
March 17, 2017
customer support is terrible terrible sales n service.promise u stuff n ounce u sign they dont care after that.i bought a 2016 colorado(love the truck) but on test drive sales man terrible sales n service.promise u stuff n ounce u sign they dont care after that.i bought a 2016 colorado(love the truck) but on test drive sales man spent most of his time texting /on cell phone.they lost my plate to my truck promised me a full detail theu never bothered to clean the truck or remove the stickers.niw all rhey do is just ignore me .they promise u this n that. n ounce u sign they dont care after that.will never deal there again. More
by me123
Employees Worked With
CJ Cocus
November 15, 2016
rip off artists Went there to get a new power steering cooler installed. Was not told that they do their work based on a labor guide chart. They took 45 minutes to Went there to get a new power steering cooler installed. Was not told that they do their work based on a labor guide chart. They took 45 minutes to replace the cooler and then charged me the "standard time for the repair" of 3 hours (was only at the dealer for 2 hours total). At $100 an hour that is a lot of money for time not spent on my repair. Took 6 calls to the service manager, Mike Swain, to be able to speak to him, and when I questioned the amount of hours charged he explained the guide chart they go by but offered to refund part of my bill for a diagnostic run on a faulty tire pressure sensor I told them was faulty. That was $50, but at least it was something. Two months later no refund on the bogus diagnostic. Bottom line, I will never return to have these CROOKS do any work on my vehicle. BE AWARE, IF THEIR GUIDE SAYS 6 HOURS FOR A REPAIR AND THEY TAKE 1 THEY CHARGE YOU FOR THE 6 BUT JUSTIFY IT BY SAYING THAT IF THE CHART SAYS 2 AND IT TAKES 7 THEY ONLY CHARGE YOU FOR 2. THAT NEVER HAPPENS BUT THEY R0UTINELY FINISH EARLY CHARGING YOU FOR WORK THEY DID NOT DO!!!!!! More
by A Bartz
Employees Worked With
Mike Swain
August 03, 2016
New Car We were looking around, looked at mid state Chevrolet, closest dealer to us, I was told about Premier in Morgantown and went up, took a test drive, Ke We were looking around, looked at mid state Chevrolet, closest dealer to us, I was told about Premier in Morgantown and went up, took a test drive, Kenny was very helpful, patient and polite, I had questions! The overall experience was very good, everyone very friendly. Went up the next day and purchased a vehicle. More
by claiireG
Employees Worked With
Kenny Hammond
July 27, 2016
Over priced and horrible service Run, go anywhere but premiere chevy in morgantown. You will pay thousands more than you should. Don't believe a word they say when buying from them. I Run, go anywhere but premiere chevy in morgantown. You will pay thousands more than you should. Don't believe a word they say when buying from them. If you have any vehicle problems premiere chevy of morgantown will not help you at all, and will blame it on you. It will be worth the drive to just deal with somebody else. More
by Angry Chevy Owner
Employees Worked With
Mike Swain
