Premier Chrysler Dodge Jeep Ram of Buena Park
Buena Park, CA
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As soon as I walked into the Service area, I was treated with respect and honesty. Unlike Clippinger in West Covina, Don-A-Vee know how to treat their customers. All Brian needed was my VIN and he knew who with respect and honesty. Unlike Clippinger in West Covina, Don-A-Vee know how to treat their customers. All Brian needed was my VIN and he knew who I was and all about my Town & Country even though I did not buy the vehicle from them. The service was honest and done on time. Unlike Clippinger, the vehicle was washed before being returned to us and the inside was clean. Clippinger left the car dirty with grease smudges inside the car. I needed to have the radio/sattelite unit replaced and the only drawback was that the dealer is the only one who can backup the data in the radio, (address book, navegation sites ets). Don-A-Vees systesm was not big enough to backup all my data so I have to re enter it all. Will definently be returning to Don-A-Vee for all my future service needs! More
I went to Don-A-Vee and i bought an 2002 Jeep Liberty,nice and clean mini sport SUV,there customer service was great.I would recommend this dealer ship, because they're friendly and with a good a Liberty,nice and clean mini sport SUV,there customer service was great.I would recommend this dealer ship, because they're friendly and with a good attitude,i will come back next year. Thank you Justin Knight. German Zapata. More
Jim and I talked over several months about a used car for my wife. Jim told me about a new Chrysler 300. We talked about it and then he made me an absolute killer of a deal so I bought the car. I wanted l my wife. Jim told me about a new Chrysler 300. We talked about it and then he made me an absolute killer of a deal so I bought the car. I wanted leather seats and they installed them prior to delivery. The leather is really very high quality and the car warranty covers the leather too. I wanted the backup monitor and Dean made me a great deal on that. When I picked up the car, Jim made sure everything was perfect. He even took the car back into the shop when he spotted a couple of things that just weren't right. This dealership is really first class and I enjoyed working with them. The car is great and my wife loves it, but so do I. I even drove there from Fresno to get this great deal. More
Went to two other dealerships (Cerritos and Huntington Beach). Cerritos kept trying to get me to settle for something in their inventory. HB lowballed me bigtime on my trade and didn't seem very interest Beach). Cerritos kept trying to get me to settle for something in their inventory. HB lowballed me bigtime on my trade and didn't seem very interested in my business. Before we made a deal, Kenny offered to order my Wrangler unlimited exactly as I wanted, under no obligation to buy. When my Jeep came in Kenny let me know, but did not pressure me. When I asked Kenny to put together the numbers for me, he got me exactly where I wanted and needed to be. Now I'm driving an awesome new 2010 Jeep Wrangler Unlimited Sahara in the green pearlcoat I wanted so much. Thanks Kenny! More
Daniel solved my sun roof problem quickly and at no charge. I also got an oil change. The car was ready to go much more quickly than I anticipated. I am really short on cash right now and Daniel assu charge. I also got an oil change. The car was ready to go much more quickly than I anticipated. I am really short on cash right now and Daniel assured me he'd take care of the problem for as little as possible. Thank you, Daniel! Nancy Landrum More
Everyone was very friendly, helpful and respectable. Service Advisor was very knowledgeable and explained the problem areas of my car in a way I could understand. I always leave the dealership feeling m Service Advisor was very knowledgeable and explained the problem areas of my car in a way I could understand. I always leave the dealership feeling my Jeep is in the best shape possible. Pricing for repairs is reasonable compared to other repair shops. I will be a loyal customer! More
Brian was very polite and experienced in what he does. He was quick to have my truck's oil changed. Brian also took care of some factory RRT's that I did not know of. He informed me of my upcoming sched He was quick to have my truck's oil changed. Brian also took care of some factory RRT's that I did not know of. He informed me of my upcoming scheduled maintance. He is the best Service Manager ever. More
Very friendly employees and great customer service! Called to make an appointment for an oil change on a Saturday morning and they said I didn't need one even though it was very busy. Brought it right Called to make an appointment for an oil change on a Saturday morning and they said I didn't need one even though it was very busy. Brought it right over and they had it done and wash within an hour and a half. Also bought my new Jeep there about six months ago and had a great experience shopping there! Hassle-free! More
This is the best service I have ever had with a dealer, from sales to service, they have done everything they said they would and more.They have always been very helpful. The salesman I had, ez, was gre from sales to service, they have done everything they said they would and more.They have always been very helpful. The salesman I had, ez, was great. Everything he said he would do was taken care of and he was very helpful. More