before I begin, let me start off by saying BROWNING DODGE JEEP CHRYSLER IN NORCO is a complete waste of time. I brought my car to Norco to get my check engine light serviced. Code read P3497 & P3425. These codes point specifically to internal engine components. I instructed the service rep, Maximino Llamas, to proceed because I have lifetime powertrain warranty. Maximino Llamas calls me back saying "it 'could be' this but if it's not, then it will run around $1500 to you." He further explains that my car is spitting out "STORED CODES" and they wont know the real problem unless the engine breaks down." xxx IS THAT? REALLY? FIRE THAT GUY. By the fourth time i went, Maximus decimus meridious charged $125 to shut off the light, which by the way, came back on as soon as i drove it off their xxx lot. He is fortunate my time is too valuable to waste on him.
Eventually, I took my car here to Premier Placentia... Set up an appointment and spoke with GEORGE SAN MARTIN and Moe. I explained that I was given the run around by Norco and they both promised me that they will do their own tests and get this handled. I get a call back, SAME ENGINE CODES. George tells me the issue and verified that all repairs will be fixed AND ARE COVERED UNDER MY WARRANTY!!! I was provided updates every day until my car was ready.
Because of my personal experience with Premier Placentia, I will come back here when service is needed. xxxx, if I consider a new car, I will come here for that purpose too.
I would recommend this service center for your car 1,000%. I would also recommend George San Martin and Cool-Moe.
Friendly, exceptional service, excellent communication and far superior in comparison to Browning Dodge in Norco.
thank you George and Moe.