Premier Kia Of Branford

great overall experience from beginning to end - from salesperson to finance... no pressure... very honest and no hidden charges or gimmicks whatsoever... great communication with fast response both by p salesperson to finance... no pressure... very honest and no hidden charges or gimmicks whatsoever... great communication with fast response both by phone and email... best car buying experience ever!... More

I was very impressed with all the staff at Premier Kia, from the time i entered the facility and started looking till the time i finished the sale. I have bought many cars in my life from many dealers and from the time i entered the facility and started looking till the time i finished the sale. I have bought many cars in my life from many dealers and this was the first time i can say it was a pleasant experience. If you want a dealer who is honest on the price they give you and then deliver that price they are it. More

Less than 3 weeks ago, my wife and I purchased a 2013 KIA Less than 3 weeks ago, my wife and I purchased a 2013 KIA Sportage EX from Premier Kia. Approximately a year ago, we purchased a 2011 KIA Soul S Less than 3 weeks ago, my wife and I purchased a 2013 KIA Sportage EX from Premier Kia. Approximately a year ago, we purchased a 2011 KIA Soul Sport from this dealership. We love our Soul. Now there are two Kia's parked in our garage. During this past year, the service department at Premier Kia was outstanding. We travel two-plus hours round trip to Premier Kia in Branford for service. Friendly staff, fair price, Free twenty-four month service, Twenty year / 200,000 power train warranty, etc., what more could a car buyer ask for. Yes, I would not hesitate to buy another Kia from this dealership. Robert Alvine, (President, General Manager), What a guy! Any problems? Contact him. He will get back to you in less than 24 hours. How many company presidents will do this? I applaud him! Derek McMorran, a man with two hats (Service Manager/Parts Manager). He always gives you his undivided attention whether you need parts or service on your new vehicle. Now for the Sales Staff: Tyler Walker is one of the nicest young men that I have ever met. Extremely knowledgeable, friendly, and a pleasure to deal with. I only have one short-coming to mention. This is in regard to Liam McClellan (Sales Manager). The day we purchased our new Sportage, Liam raised his voice during our negotiation. It was in regard to Window Etching. I tried to explain that it was previously resolved by Mr. Alvine when I purchased my KIA Soul. I was able to decline Window Etching then and I know that I would be able to decline Window Etching now. I did not want this dealer add-on. Thank you Mr. Alvine. My auto dimming rear view mirror with "HomeLink" will only work to open my garage door when the vehicle lights are turned on. I called Johnson Controls (Division of HomeLink) customer service tech support. They informed me that the mirror was probably wired incorrectly at the dealership. I called Derek McMorran. He set up an appointment to bring my Sportage into the shop to get this problem resolved. KIA kid More

The salesman, Nathan, handled himself in a professional friendly manner. He did not pressure me during the test drive or discussion of the car. Once I decided to purchase the vehicle he clearly explained friendly manner. He did not pressure me during the test drive or discussion of the car. Once I decided to purchase the vehicle he clearly explained the various charges and paperwork needed for the sale. Kenny clearly explained the paperwork processed during the sale. Nathan went above what was required and helped drop off the car at my house. More

Excellent customer service , came in got evreything I wanted and more. All sales reps were very nice. Would recommend this dealership to every one I know. wanted and more. All sales reps were very nice. Would recommend this dealership to every one I know. More

The Kia place was amazing. Everything was just absolutely perfect!!!! I highly recommend for everyone to go here. It's the best place and best service and very helpful in every way. perfect!!!! I highly recommend for everyone to go here. It's the best place and best service and very helpful in every way. More

This dealership was both professional and compassionate. It is not like other dealerships. The staff is just wonderful. They make you comfortable and relaxed. Purchasing a vehicle can be very stressful. I d It is not like other dealerships. The staff is just wonderful. They make you comfortable and relaxed. Purchasing a vehicle can be very stressful. I did not feel pressured like other dealerships. I'm 57 years old and have dealt with many car salespeople. Premier Kia is absolutely AWSOME. More

The sales people at Premier Kia were very pleasant to work with, very efficient and professional. Thank you! We are very happy with our new Kia Rio Hatchback. work with, very efficient and professional. Thank you! We are very happy with our new Kia Rio Hatchback. More

I highly suggest you shop at Premier Kia first, it was a very simple process, with absolutely no pressure, I have purchased over 12 cars in the past 30 years, and have heard and seen it all . But Premier Ki very simple process, with absolutely no pressure, I have purchased over 12 cars in the past 30 years, and have heard and seen it all . But Premier Kia restored my faith that honest salespeople still exist. Nathan followed thru on the few minor details I requested, the first time. I didn't have to play phone tag , there was never any miscommunication .Which is shocking these days. I had a flawless experience.. The staff here were straight forward, very accommodating, and detail oriented. What Nathan promised, he delivered .They even sent a nice guy to pick me up almost an hour away. A FANTASTIC Experience all around. Thank you Thank You More

My original reasoning for being at Premier Kia was to get an oil change and tire rotation for my 2011 Kia Optima. While waiting for my car I wandered into the show room just to see what was on display. I b an oil change and tire rotation for my 2011 Kia Optima. While waiting for my car I wandered into the show room just to see what was on display. I began talking with Cynthia Carasone just about the Kia cars in general. She asked me how I liked the new Kia Forte, and although I am not too fond of the new design I explained how I still liked the 2013 model of the Forte. I threw the idea out there of locating a fully loaded 2013 Kia Forte SX and I asked her if it was still possible. Two minutes later Cynthia and Tom Backes, the General Sales Manager, had located three Fortes with the options I wanted and two of them were in the colors I had requested. Cynthia and Tom gave me an idea of what I would receive in trade value for my 2011 Optima, told me about what incentives were available and I left with an idea of what my monthly payment would be with the 2013 Forte SX. I came back the next day and sat with Cynthia and in a painless and pressure free 45 minutes we came to a deal. I got a very fair trade value for my Optima, received the incentives I was eligible for, and I got the exact car I requested when I walked in to the showroom and began talking with Cynthia. Cynthia was very educated on the Forte and was very personable and extremely easy to talk and negotiate with. Tom Backes was equally fair and easy to negotiate with. Tom and Cynthia made the process quick, easy and very stress free. We came to an agreement on a Sunday and the car was ready for me by Thursday (it took a few days because they had to get the car from another dealership out of state). Even though the car was available on Thursday, I picked it up on Saturday because of my schedule. They had no problems waiting a couple of extra days for me. On delivery day Cynthia showed me the ins and outs of the car. I have never had a car with an in-dash navigation before, or so much available technology and Cynthia was able to explain everything to me with ease. After Cynthia showed me the car I met with the Ownership Counselor, Liam McClellan to go over the financing and sign all the required paperwork. My experience with Liam was refreshing as well. Turns out, Liam was able to get me a better interest rate and lower monthly payment than I had initially agreed on which was quite the pleasant surprise. Liam explained everything thoroughly and made sure I understood what I was signing before I signed it. Another quick and painless step in my car buying process at Premier. Overall, I could not be happier with my experience at Premier Kia. Every single step was painless, pressure free and I never felt like I was being deceived. I would buy a car from Cynthia again without hesitation, even if I lived in another state. I highly recommend this dealership to everyone looking for a new Kia or even a used car. More