Premier Nissan Of Metairie

Biggest xxxxxxxx on earth. I have never had a worse experience before, during, and after the sale than these xxxxxxx thiefs. Their reputation holds very true. Dont dare even attempt purchasing from the experience before, during, and after the sale than these xxxxxxx thiefs. Their reputation holds very true. Dont dare even attempt purchasing from these con artists. They refuse to do recall work, they screw you over in financing, they lie about doing work to your car while its in the shop for work needed, they refuse to call back when parts are ordered, they lie about replacing a defective part when they say they did. Its nothing but lies and deceit from these so called salemen. More

I bought a new Nissan Pathfinder in November 2009. I was leasing a Toyota and in order to me to agree to a deal and be able to qualify, they agreed to pay off the remaining 4 payments on the lease. Two mont leasing a Toyota and in order to me to agree to a deal and be able to qualify, they agreed to pay off the remaining 4 payments on the lease. Two months later on a Saturday I got a letter in the mail from Toyota saying there was $1900 due (the four remaining payments). I took the letter into the dealship on Monday and they said "we sent you a check"... well no, they did not. Then they tried to give me a check for $1400 saying it should have been sent to me. $1400 was for only 3 months - then they said they "really only agreed to pay for 2 months, but would pay for 3".... hello! No one in their right mind would agree to pay 2 car notes at one time. They actually changed their story regarding paying off my vehicle FIVE times while we were standing there. No way would I have made a deal like that. They showed me a piece of paper which had was scribbed "2 months payments on lease". I told them "you could have written that 5 minutes ago". I wouldn't have even been approved had I been paying for 2 car notes. Are they nuts? This issue is STILL up in the air. They tried to get me to take the check for the three payments, but I refused. I told them until they could come up with the entire amount, no way would I take a check. I'm waiting to hear back and told them I would make sure everyone knows how they do business. After I was approved, they also told me I had to come up with another $2,000.00 down before we could make the deal. Of course, the vehicle I wanted wasn't in stock and of course they couldn't get the color I wanted, so I had to wait and settle for a color I wasn't crazy about. The vehicle showed online as having an automatic liftgate. When they delivered the vehicle, no auto liftgate.. they couldn't explain it... went to their computer and decided "this one mustn't come with that" and gave me "free oil change for a year"... because after all, an oil change is worth a automatic liftgate. There was also a scratch on my new car and a defect in the paint, which they have yet to repair, and I'm sure, was hoping I wouldn't discover when I received the vehicle. I signed on the dotted lines already, so I was already stuck. They lie - go to another Nissan dealership if you choose to buy a Nissan. More

I went to this dealership just to compare prices. I told the salesperson I did NOT want to go through there financing if I chose to buy a car from there. And I did NOT want my credit run for ANY reason. He the salesperson I did NOT want to go through there financing if I chose to buy a car from there. And I did NOT want my credit run for ANY reason. He came back with a price for the car that I wanted that I liked. I said ok is this the TOTAL price? Tax, title, license, everything? He said yes and said I had to fill out a credit application form so he could do the contract. I made it very clear I did not want my credit run for ANY reason. I was getting my own financing. Well I sat there for 3 hours while he ran around trying to screw me over. I could never get a straight answer from him, everytime he came in the room I reminded him I did not want my credit run. He said ok, ok, ok. Well he came back in and said "we are going to finance you through Nissan." I told him NO I am getting my own financing, then he left again. Finally I walked out the room and said I want my keys to my car so I can leave. They quickly rushed me into the finance guys office and I said I have no idea whats going on? No one has given me a straight answer. I asked how much the car was and he told me a price that was 2000 over what the salesperson told me! I said no thats not what I want. I also asked if my credit was run and he said " I didn't run it." I said give my keys I'm leaving. So today I looked at my credit report and shock and surprise it was run! I will be filing a report with the BBB. More

I have brought two vehciles from this dealership and my husband just leased a 2009 nissan maxima. Our daughter just purchase a car 2 weeks ago from Premier nissan, i have been very please with my salesman husband just leased a 2009 nissan maxima. Our daughter just purchase a car 2 weeks ago from Premier nissan, i have been very please with my salesman he was very nice and easy to work with. My car came with a lifetime warranty on the tires and when my husband brought the car in because one of the tires having a egg in it. We were told to bring it in the following day and it would be taken care, that did not happen the service manage first said that we did not get all the oil changes and that the warranty was only good if the tires were wore down further i have all of my receipt for oil changes and maintenance i see know reason why this warranty is not been honor. And because of this reason i will not refer anyone eles to this dealership if i am have a hard time with something as simple a tire warranty, what would happen if i was having problem with my vehicle that still under warranty. More

I have a murano that is two yrs old. It started to make a noise and hesitate when you excelled. I was reluctant to use a mechanic I did not know. I took it into Premier Nissan, it was a minor repair and cost noise and hesitate when you excelled. I was reluctant to use a mechanic I did not know. I took it into Premier Nissan, it was a minor repair and cost next to nothing. When they called me with my estimate I asked them to put on a new back windshield wiper. Mine had broken. When I picked it up they told me my windshield wiper which was in my car was only missing a nut. They put it on free of charge. To me this shows a very honest establishment. More

When my Maxima was recalled for a repair to the sunroof I took the car to Premier. The car was returned to me with spots, like a leopard all over the interior.I at first said this is not my car..then I real took the car to Premier. The car was returned to me with spots, like a leopard all over the interior.I at first said this is not my car..then I realized that a coke had exploded in the car due to the service dept leaving to sunroof open and all the windows tightly closed. They refused to clean it , I was in a hurry but had to go clean the car myself. HOw do these people stay in business? I have heard nothing but horror stories about this place.. I drove to the West Bank from Metairie to avoid dealing with them again. I just want to understand how they stay in business?? More

Deceptive sales practice. Downright dishonest. Was Deceptive sales practice. Downright dishonest. Was given a quote on a new car , at which time we agreeded. They came back with the paperwork 1000.o Deceptive sales practice. Downright dishonest. Was given a quote on a new car , at which time we agreeded. They came back with the paperwork 1000.oo over agreed price . Was brought to there attention. When it came down to the final paperwork , the finance mjr included the extra 1000.00 in the total, would not give me a printout of the paperwork and tried to scam my young daughter into %16 intrest rate. I than pulled out a check and was about to write him a check for the auto at which time I hesitated and asked my young daughter would you like to think about this over night , she was confused , not knowing a lot about financing. The xxxxxxxx I was dealing with was unaware I have bought over 200 cars in my lifetime. As all of this was going on This customer whom had brought her auto for service earlier , discovered her front end damaged and smashed in at which time she asked for a mananger to explain that her auto was in perfect condition when she brought it in. To everyones surprize noone responded to her request so she called the police and took pictures with her cell phone I ended up tearing the check up in the finance manangers face and walked out with my family, vowing never to return to a premiere nissan dealer. This is NOT the first time having problems with a premiere dealer . Had they been fair and honest my family intended to purchase 2 autos that day a pathfinder and a sentrs. DO NOT DEAL with this dealer you will get ripped Go to best Chevy . HONEST / Professional. L>B I Will complain to the BBB about this More

This company does not communicate between departments or follow through on responsibilities. Once the sale has been made you are no longer treated as a customer, but, rather as a bother. follow through on responsibilities. Once the sale has been made you are no longer treated as a customer, but, rather as a bother. More

Premier quoted me a price on a vehicle. The agreement was that the car would be paid for in full upon delivery. I signed the contract papers based on the verbal agreement and good faith trust that the dealer that the car would be paid for in full upon delivery. I signed the contract papers based on the verbal agreement and good faith trust that the dealer would honor the deal. Instead, the dealer fudged the numbers (increased agreed price by $8000), and financed the car through NMAC without my authorization. What should have been a $38,000 pay off balance ended up being a $49,000 pay off balance. Avoid this dealer at all costs. They are very clever, deceptive, and will cheat you if they can. I have no recourse, and will lose the car because it's no longer affordable. Don't let this happen to you. More

traded my used titan in for a new one a month and a half ago.salesman said every thing was fine and i was financed...now the finance company that the old titan was financed through says its not been paid of ago.salesman said every thing was fine and i was financed...now the finance company that the old titan was financed through says its not been paid off.so now the payment on it is late...i call premier and they tell me im not yet approved ont he new one and to just go ahead and pay the note on the old one..he said come in again and sign more paperwork and bring check studs.i dont suggest for anyone to deal with these lyers. More