Premier Volkswagen of Harvey
Harvey, LA
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Three (3) month Oil Change I was very pleased as usual with the service and work I had done on my 2006 Volkswagen Passat. I just love my Westbank dealerships service department. I was very pleased as usual with the service and work I had done on my 2006 Volkswagen Passat. I just love my Westbank dealerships service department. I especially love my technicians Mr. Billy and Mr. Master! Amanda is great for the service department she really knows her stuff! She takes all of the stress out of your wait Got to love her! More
Dependable! Timely service, dependable and efficient!!! Amanda in the service department is the best!! The whole experience was NOT stressful at all and the custo Timely service, dependable and efficient!!! Amanda in the service department is the best!! The whole experience was NOT stressful at all and the customer service is superb! Thanks to the whole service department, you are appreciated. More
Happy Wife Happy Life. The moment ey my wife and I walked into the showroom we were greeted by Steve in a friendly but not overly aggressive manner. He was kind enough to s The moment ey my wife and I walked into the showroom we were greeted by Steve in a friendly but not overly aggressive manner. He was kind enough to show us the cars my wife was interested in and took time to explain the benefits of the car. Although ee didn’t make a deal that day, Steve allowed my wife to test drive two cars he simply shook my hand and said “I’ll see you again”. Sure enough we decided the very next Monday that we wanted the Jetta. When we returned. The entire crew made our visit as comfortable as could be. Joe assisted with my trade in and the offer was more than fair. We drove off the lot with a new Jetta and my wife was pleased. Happy wife happy life. More
Tire balance I’m satisfied at the performance of the staff members in getting my car in and out and back in proper running condition during my 1week stay in Louisi I’m satisfied at the performance of the staff members in getting my car in and out and back in proper running condition during my 1week stay in Louisiana More
Recall Visit The recall issue was resolved in a timely manner. The service team provided excellent customer service. My vehicle was ready sooner than I thought it The recall issue was resolved in a timely manner. The service team provided excellent customer service. My vehicle was ready sooner than I thought it would be, which worked out with my schedule perfectly. More
Great experience I came in with a squeal from the front of my vehicle. I was met with very welcoming service and escorted to the waiting room. Although they were busy, I came in with a squeal from the front of my vehicle. I was met with very welcoming service and escorted to the waiting room. Although they were busy, the wait was not long. I was treated with respect the entire time and could not think of any negative aspect of my visit. More
Great people to deal with From the sales to the service dept with Amanda everything was great. I have dealt with the service dept and was taken care of professionally. From the sales to the service dept with Amanda everything was great. I have dealt with the service dept and was taken care of professionally. More
Extremely Terrible Service was terrible. Please don’t deal with AMANDA MARJORIA (service advisor) she was extremely rude and do not have customer service skills at all. Service was terrible. Please don’t deal with AMANDA MARJORIA (service advisor) she was extremely rude and do not have customer service skills at all. I had to bring back my car there for 5 times just for them to fix it right... they are really terrible! More