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1,358 Reviews of Prescott Honda - Service Center
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June 20, 2015
Air conditioner began blowing warm air, would no longer cool Service Adviser took us in right on time. A diagnostic analysis was done quickly and the parts and work required to fix the problem were explained to Service Adviser took us in right on time. A diagnostic analysis was done quickly and the parts and work required to fix the problem were explained to us in detail, Loaned us a brand new Civic for over night. Called the next day when our car was ready. We picked our car up and the air conditioner is working just fine now. We felt cared about and taken care of in a friendly professional manner. More
by Plein Air Painter
Employees Worked With
Chrys Harris
Helpful June 18, 2015
Excellent Service Manager Kelly Hill, Service Manager over saw our service on replacement of Door Actuators in our CRV the work was done with some oversight by Noble Jones too Kelly Hill, Service Manager over saw our service on replacement of Door Actuators in our CRV the work was done with some oversight by Noble Jones too the car was ready as promised . I must also compliment Mike the customer van driver for his driving and punctual timing on returning me home and picking up back to the shop. I have been a customer of Prescott Honda since 2006.I believe under the leadership of Toby Carlson who trained Kelly and Noble on customer's standards and relationships has brought the Prescott Honda Service Department to its creditable standards of service today for me and my wife. Thank You, Jerry Kohler 7&Robbie Nicol... More
by JerBer
Employees Worked With
keiiy Hill, Noble jones,and Mike(Custermer Van Driver)
June 16, 2015
Paint update and oil change service All items to be serviced were done in amazingly short time Key scratches near door handles were removed. Car exterior assumed it original appearance All items to be serviced were done in amazingly short time Key scratches near door handles were removed. Car exterior assumed it original appearance. Car was ready ahead of schedule. More
by 4carole2
Employees Worked With
service manager
June 15, 2015
Excellent Service My family has always had excellent outcomes with Prescott Honda staff. We have had a couple of instances in which we needed emergency work done and t My family has always had excellent outcomes with Prescott Honda staff. We have had a couple of instances in which we needed emergency work done and the work was completed very quickly. The staff listens to the customer, answers questions completely and honestly. Appreciate the staffs' professionalism. More
by Traveler
Employees Worked With
Kelly
June 15, 2015
went extra mile I brought my fit in for seat belt repair. It was discovered the wrong part had been ordered. When I explained I could not return the next day for repa I brought my fit in for seat belt repair. It was discovered the wrong part had been ordered. When I explained I could not return the next day for repair, and was leaving on road trip the correct part was taken from a new fit and all was well. More
by road runner Honda
Employees Worked With
don't remember
June 14, 2015
Very pleased A/C problem and stuck glove compartment problem solved. I specially appreciated the free pre-trip checkup. All was done in a reasonable time and ex A/C problem and stuck glove compartment problem solved. I specially appreciated the free pre-trip checkup. All was done in a reasonable time and expense. More
by Bealie
Employees Worked With
I don't remember her name, but she was great.
June 11, 2015
Hometown service I needed to have our Fit get its Auto Butler done and I left it one afternoon to be done at the dealerships convenience. To my surprise, Kelly was abl I needed to have our Fit get its Auto Butler done and I left it one afternoon to be done at the dealerships convenience. To my surprise, Kelly was able to squeeze it in that afternoon. Mike was "Johnny on the Spot" and picked me up soon. I was completely pleased with the service I had. More
by Happyhonda
Employees Worked With
Kelly and Mike
June 11, 2015
They did exactly what they said they would do! Nice experience. Friendly and professional. My work was done on time and the service was excellent! Joe was very efficient as he processed my paper Nice experience. Friendly and professional. My work was done on time and the service was excellent! Joe was very efficient as he processed my paperwork, as it was my first time in the dealership for service. He made the experience easy for us! More
by stooley
Employees Worked With
Joe
June 10, 2015
Excellent experience, as usual. I called ahead to let the service department know that I was running 30 minutes late for my appointment and they still fit me in, no problem. Excellen I called ahead to let the service department know that I was running 30 minutes late for my appointment and they still fit me in, no problem. Excellent communication and easy process. More
by gypsygirl
Employees Worked With
Krys
June 10, 2015
Best Service Prescott Honda continues to be well above average in their attention to detail regarding maintenance. I have been taking my Honda vehicles to Prescot Prescott Honda continues to be well above average in their attention to detail regarding maintenance. I have been taking my Honda vehicles to Prescott Honda for the last 20 years. More
by kgken
Employees Worked With
Noble Jones
