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Prestige Lexus of Ramsey

Ramsey, NJ

4.7
2,706 Reviews

1000 NJ-17

Ramsey, NJ

07446

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Showing 2,706 reviews

December 09, 2025

My experience at the dealership was top-notch. The staff was professional, everything was quick and efficient, and the coffee was delicious. Rafael, my sales representative, went above and beyond More

by Lana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael
Dec 09, 2025 -

Prestige Lexus of Ramsey responded

Hi Lana, thank you for the wonderful review! We’re thrilled to hear your experience was top-notch and that Rafael made everything smooth and enjoyable. We appreciate your recommendation and are glad you enjoyed the coffee too! Enjoy your new vehicle!

November 29, 2025

Very pleased with the service dept. Took care of initial issue & did 10,000 mile service which they did everything from soup to nuts. Also took care of a recall. Waiting area was very More

by mazzi61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Ceccon
Nov 30, 2025 -

Prestige Lexus of Ramsey responded

Thank you for your wonderful feedback! We’re glad to hear that our service team was able to take care of everything, from your initial issue to the 10,000-mile service and recall. It’s great to know you found our waiting area comfortable and enjoyed the refreshments. We truly appreciate you taking the time to share your experience!

November 26, 2025

The experience of buying out leasing a car can be tedious and stressful but everyone here strives to make the process as seamless and enjoyable as possible. More

by Joe B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robinson, Steven Glenwick, Vincenzo Calautti
Nov 26, 2025 -

Prestige Lexus of Ramsey responded

Hi Joe, Thank you so much for sharing your experience! We know that buying or leasing a vehicle can sometimes feel overwhelming, so it’s wonderful to hear that our team was able to make the process smooth and enjoyable for you. We truly appreciate your kind words and are grateful you chose Prestige Lexus of Ramsey.

November 09, 2025

clean facility , everything is well explained about your vehicle ,and stiff willing nest to work with you. I like some of the coupons available for different services offered.. More

by stan thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Simpson
Nov 10, 2025 -

Prestige Lexus of Ramsey responded

Stan, thank you for your kind words! We're glad you enjoyed our clean facility and clear communication about your vehicle. We’re also happy to hear you found our service coupons helpful. We look forward to seeing you again!

November 05, 2025

Completed whole transaction over the phone and Email went in and picked up car the next morning More

by tom.petersen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Goon
Nov 05, 2025 -

Prestige Lexus of Ramsey responded

Tom, thank you for sharing your experience! We’re glad the process was smooth and convenient for you. Enjoy your new car, and we appreciate you choosing us!

November 05, 2025

Very satisfied the way they handle the whole process very efficient., delivered the car in time, in between they sent me a video explaining everything. Good job! More

by TwoToneJewelry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Healy, Jorge Reinoso
Nov 05, 2025 -

Prestige Lexus of Ramsey responded

Thank you for your great feedback! We’re so glad to hear you were satisfied with the entire process and appreciated the video update. Enjoy your new car, and thank you for choosing us!

November 05, 2025

Very good service experience. Scheduling easy and waiting area customer friendly. I like the video you get from the technician when your car is ready. More

by MKAIL1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Reinoso
Nov 05, 2025 -

Prestige Lexus of Ramsey responded

Thank you for sharing your experience! We're glad to hear scheduling was easy and that you enjoyed the video update from our technician. We appreciate your feedback and look forward to seeing you again!

November 04, 2025

Great service experience. The entire team was very helpful and knowledgeable, I even traveled from Essex County to get my car serviced at this specific location. More

by Sandyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James McNally
Nov 04, 2025 -

Prestige Lexus of Ramsey responded

Thank you, Sandyd! We’re thrilled to hear you had such a great service experience with our team. It means a lot that you traveled all the way from Essex County to visit us — we truly appreciate your trust and loyalty. We look forward to serving you again at Prestige Lexus of Ramsey!

November 04, 2025

James was very helpful during my service appointment. He made everything very understandable and allowed me to make the choices that fit my budget and needs. More

by jerometanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James McNally
Nov 05, 2025 -

Prestige Lexus of Ramsey responded

Thank you for your feedback! We’re glad to hear that James made your service appointment clear and easy to navigate while helping you make the best choices for your budget and needs. We appreciate your kind words!

November 03, 2025

They could not treat their clients better. What a great place to buy a car and to have it serviced as well. More

by wroseman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ceccon
Nov 03, 2025 -

Prestige Lexus of Ramsey responded

We’re thrilled to hear that you had such a positive experience with both our sales and service teams. It’s wonderful to know we’re providing the level of care our clients deserve. Thank you for your kind words!

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