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Prestige Lexus of Ramsey
Ramsey, NJ
2,654 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,654 reviews
September 26, 2025
Staff is courteous, professional, and knowledgeable. I recently moved to the area and have been servicing both of my vehicles at Prestige. So far they have a great job keeping my cars well maintained. I recently moved to the area and have been servicing both of my vehicles at Prestige. So far they have a great job keeping my cars well maintained. More
by alan.rosenthal8
Employees Worked With
Louis Gallo
September 26, 2025
I had a question about some operations of the backup warning, after car was serviced they had someone from service come out sit with me in auto and explain everything. Felt like I am dealing with a comp warning, after car was serviced they had someone from service come out sit with me in auto and explain everything. Felt like I am dealing with a company that cares about their customers. More
by Rikingman
Employees Worked With
Chris Bowes
September 25, 2025
If I tried really hard to complain about this place - I can't! Bought a car recently, fix my other one - everything is simply outstanding! can't! Bought a car recently, fix my other one - everything is simply outstanding! More
by igor_gl
Employees Worked With
Richard Efrus, Jorge Reinoso
September 24, 2025
Very professional and efficient! They helped me get the car in the shortest time possible and drive it home right away. Thank you! They helped me get the car in the shortest time possible and drive it home right away. Thank you! More
by weiweichen89
Employees Worked With
Richard McDowell, Kevin Murray
September 24, 2025
I was looking for a used RX and went to Prestige to look for the car. I saw a RX450h that I liked but had some scratches on the right bumper and some smudges on the right two doors. The sales person Cl look for the car. I saw a RX450h that I liked but had some scratches on the right bumper and some smudges on the right two doors. The sales person Clinton was extremely helpful and went to talk to the used sales person Martin Kaminski who said that he can take it to the body shop and fix the bumper but not the door. I then gave deposit of $500 and they said they repaired the bumper. I went to look at it and seamed as they spray painted it. The initial price was $30,521 and when I went online to look at the Car-Fax again the car was now $29,201. I then took a photo of the new price from the Prestige website and sent it to Clinton to get the reduced price. He verified that price was reduced and he said he would look into it for me. After a day of going back and forth and asking me when would I come get the car I was told I can't get it for the lower price. I asked why? I was told they should have reduced the price. This was a very unethical experience. More
by gotwine13
Employees Worked With
Clinton
September 20, 2025
I have been using this fine dealership for 21 years. This time I needed a loaner. I traveled home to Hackensack and back. I got a bill for the gasoline for $9.96. Why would you charge $5.80 a gallon, wh This time I needed a loaner. I traveled home to Hackensack and back. I got a bill for the gasoline for $9.96. Why would you charge $5.80 a gallon, which is outrageous, and even charge me at all given that my bill at Prestige was almost $1000! I don’t remember you ever doing that before. I’d like a refund for the $9.96! More
by mlengner
Employees Worked With
Steven Tedesco
September 19, 2025
I had a very pleasant experience at the dealership. James was excellent and super welcoming. He explained the service procedures clearly which I appreciated. I enjoyed the waiting area which made the t James was excellent and super welcoming. He explained the service procedures clearly which I appreciated. I enjoyed the waiting area which made the time pass! More
by Aluzzi
Employees Worked With
James McNally
