Read Reviews Prestige Mini

Prestige Mini

Prestige Mini

925 Route 17 South
Ramsey, New Jersey 07446


(201) 684-0700

Manufacturer: MINI

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 195 reviews

4.9

4.9 out of 5

257 lifetime reviews

Prestige Mini

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Certified: Prestige Mini

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Prestige Mini has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Prestige Mini

For most people, a car is way to get someplace. For a Prestige MINI Motorist - you know it's different. It's a very cool way to get someplace. It's a very smart way to get someplace. Your Prestige MINI is more like your hobby than your "car." More of a passion than mere "transportation." Your Prestige MINI make you part of a diverse Community of Motoring Enthusiasts; where individuality is encouraged and celebrated. At Prestige MINI, we are just as enthusiastic about your MINI as you are. We're here to answer your questions, address your needs, accessorize, customize and maintain your pride and joy.

Our Location

Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed


Our Amenities

Complimentary Car Washes For Life with purchase from Prestige MINI Free WiFi
After Hours Drop-Off Parts Store
Customer Lounge Area Pet Friendly
Free Coffee Shuttle Service
Free Drinks Television
Free Loaner Cars Valet Parking

TaraVimbor
5/16/2013 5:51:22 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Suditi Bala-ChinSuditi Bala-Chin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Prestige Mini:

I was a BMW owner and had dropped off my X5 for service and was given a Mini as a loaner car. I immediately fell in love with it! I begged my husband to look into getting one and he stopped by Prestige after work one day to get some numbers. He met Suditi, who helped my case! She was extremely informative, passionate, lovely, and it didn't hurt that she gave him a great deal!! When I returned to Prestige to pick up my new Mini (whoo whoo!!) and finally meet Suditi, whom my husband spoke to highly of, I was greeted by a bubbly woman that I learned to be Suditi. She was so endearing and excited for me to unwrap my new car! Once my Mini was unveiled, she was more than informative on all that my new car had to offer me. She is a Mini expert! She was so wonderful to work with and so thoughtful. She shared the story of the Mini rubber duck tradition and gifted me with my own and two for my daughters. I would absolutely recommend Prestige to anyone and everyone and hope they get a chance to work with Suditi too!! Thanks so much!

Tara and Vincent Vimbor
Woodcliff Lake, NJ

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qbanrefugee
5/13/2013 3:06:15 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Erin HilyerErin Hilyer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Prestige Mini:

This is the best experience I've ever had at a dealership! Erin is a true professional. I just wish all dealers were like her!

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jtlandrum
5/8/2013 7:20:07 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Carolyn CapozzaloCarolyn Capozzalo
Bob FilenbaumBob Filenbaum
Bernadette HefferonBernadette Hefferon
Rich NudelmanRich Nudelman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Prestige Mini:

From the first time seeing their website to driving home my 2012 MINI Clubman S Hampton it was a very pleasurable experience. When I contacted them thru the internet, Bob Filenbaum responded quickly and was very helpful on getting me information even before it was on line. He sent pictures of the first car I was interested in to the one I finally purchased from him. Once I contacted and then arrived at the dealership I could tell it was a quality business. I will recomend them to anyone who is interested in making a purchase.
Jeffrey T. Landrum
CT

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Kathrina Muro
5/6/2013 5:25:11 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Erin HilyerErin Hilyer
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    N/A
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Prestige Mini:

From the moment I met Erin, the "Mini" experience happened. She found the perfect fit for me. I love my new Mini Counttyman. Thanks Erin!!

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Earperson1
5/4/2013 11:00:06 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Erin HilyerErin Hilyer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Prestige Mini:

A very enjoyable experience. Erin Hilyer is the best! Smooth process, and the delivery experience was terrific. She explained everything with lots of patience. Trying to get my husband to transition from his dealer to Prestige Lexus for the future!

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drketrnlangl
5/3/2013 11:54:06 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Erin HilyerErin Hilyer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Prestige Mini:

First of all I would like to thank Erin Hilyer for her excellent customer service! I bought my first Mini yesterday and was helped by Erin Hilyer. She made my Mini experience very memorable and exciting. I would totally recommend Prestige Mini to anyone that is interested in purchasing a Mini Cooper. The entire staff was very helpful, energetic, and enthusiastic. I will definitely return back to Prestige Mini in the future for other purchases. I give them a A+.

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silversteininteriors
5/1/2013 9:35:02 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Spiro BogrisSpiro Bogris
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Prestige Mini:

Spiro was great to work with, great customer service, very informative, easy to talk to, got me a really great deal. Highly recommend Prestige Mini.

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DeMott
4/26/2013 9:26:12 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ruby KingRuby King
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Prestige Mini:

Wow! Not sure how to put our amazing experience into words. Ruby was such a pleasure to work with and made our purchase absolutely painless and headache free. I've dealt with the typical "highway" dealership in the past and even though this dealer is conveniently located on route 17, having salespeople like Ruby makes it anything but that typical dealership! We stopped in on a busy Saturday just to look at the Paceman S that we had researched to death and wanted to actually sit in and if at all possible drive a six speed model. Rudy found one for us to sit in and take in the new car smell but didn't have a six speed on the lot for us to take for that joy ride! With no pressure she allowed us to wander around and ask as many questions as possible. After we grilled her and she put all our worries to rest she asked our color preference and did a quick search for us. Luck would have it that she found the exact car we had built on line, in our color that was due in to the dealership that day. We gave Ruby a deposit to hold the car so we could come back in a day or two to see it. Ruby made our dream car a reality. Three business days later we drove our new Mini Paceman S to its new home! Oh yeah, the test drive NEVER happened. Ruby had made the experience so easy for us, we never had a doubt about the car and felt that Ruby's detailed descriptions and confidence in her product made us realize we had made the right choice in vehicles and consider everyday a new and exhilarating test drive! Ruby you are the BEST! Thanks, D&D and Mini P

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malouruss
4/19/2013 6:13:24 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ruby KingRuby King
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Prestige Mini:

I personally dread the car showroom/negotiating/sales experience. To say that I was pleasantly surprised at MINI of Ramsey would be an understatement. Our motoring advisor, Ruby King, was both personable and professional, informative and extremely understanding. She immediately zeroed in on our needs, and found us the right car. We are very happy with the entire experience with Ruby, as well the financials with Jeffrey and the dealership manager is a great guy as well. I recommend strongly and without reservation. BTW, the Mini is awesome!

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Little1jo
4/19/2013 4:00:03 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ruby KingRuby King
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Prestige Mini:

A few days ago I stopped into Prestige (Rt 17 S) to "look around" and see the Minis up close and personal. You see, I've been looking at Minis for years and have been told by all of my friends to "do something about it !!" I really had no intention of doing anything that day ... until I met Ruby King.
What a professional, personable, knowledgeable young woman to deal with. We chatted about my wishes, debated leasing vs buying, discussed the merits of a convertible vs all others and finally came to a decision that indeed ...it was time to make a move. Absolutely no pressure was given or felt; it was like talking to a friend. A few hours later we had a deal.

I was introduced and received a warm "welcome to the family" from Mr. Richard Nudelman, Sales Manager at Prestige MINI. He to was very professional, as well as knowledgeable of all things MINI. And finally Mr. Jeffrey Stone who, if finances can be fun, was just that!!

Well, it's been 24 hours of becoming a proud owner of a Mini Cooper Convertible...and we lived happily ever after ...

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