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MINI of Ramsey - Service Center

Ramsey, NJ

4.9
1,824 Reviews

1,824 Reviews of MINI of Ramsey - Service Center

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May 06, 2024

Daniel provides excellent customer service. I highly recommend him and Mini of Ramsey for your Mini's service. More

by dan_rovelli
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

I am very satisfied with the service I was given by all the staff members that assisted me More

by SOLERWELDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Jason is super attentive and very easy to work with. I always get the information that I need plus guidance on them as well. More

by DTINEOCOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

We had an overall good experience in our interactions with the staff at Mini of Ramsey. Our salesman was easy going and informative and the financing rep was equally capable and pleasant to deal with. More

by FORBD1364
Recommend Dealer
Yes
Employees Worked With
Robert Filenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Good attention , services to the client, and they bring Coffee and Tea.and my personal is my favorite More

by EDWARD2452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

The team at Mini of Ramsey was attentive and friendly. Spiro did a lot to help me find the car I wanted. More

by sunizarro
Recommend Dealer
Yes
Employees Worked With
Spiro
April 27, 2024

Drop the car on Thursday last week the car was inspected by insurance adjuster on Monday I was told it will be ready Tuesday it was not Wednesday I have to call them nobody could tell me if the car was read More

by carcas919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Mozdziez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

MINI of Ramsey responded

I'm sorry to read about your experience and the communication you've encountered. This is not the level of service we aim for, especially when it comes to vehicle repairs and customer follow-ups. I understand how frustrating this must be, so let's get things sorted out as soon as possible. Please reach out at your earliest convenience so we can address these issues directly. Thank you, Mark Mozdziez - Service Manager - 551-777-5641

April 24, 2024

Service reps were very helpful. Had a minor discrepancy on the bill and they immediately corrected it. All services were clearly explained. More

by DailyCommunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

MINI of Ramsey responded

Hello! We're glad to know our team at MINI of Ramsey was able to assist you effectively and resolve any discrepancies. We always aim for transparency in all we do. Thanks for the positive feedback and come again soon!

April 24, 2024

Service appointment was easily made. Entire staff was pleasant and comfortable to work with. Dan Murphy was right on the ball with topics and concerns that I had with my vehicle. The tec More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike shop foreman
Apr 25, 2024 -

MINI of Ramsey responded

Hi Frank! It's great to know that Dan and the rest of our team at MINI of Ramsey met your expectations! We strive for professionalism and efficiency in all we do. Thanks for giving us a thumbs up. We hope to see you again!

April 22, 2024

We had an experience that was courteous, prompt and professional. The 15 word minimum is ridiculous. More

by hydesign1@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

MINI of Ramsey responded

Hello! Thanks for letting us know that you had a courteous, prompt, and professional experience at MINI of Ramsey. We hope to see you again soon!

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