Prestige Volkswagen of Stamford - Service Center
Stamford, CT
662 Reviews of Prestige Volkswagen of Stamford - Service Center
I would never buy another car anywhere! I have received the best customer service and support from the team prestige! My car was stolen and it has been quite a traumatic experience, and th I have received the best customer service and support from the team prestige! My car was stolen and it has been quite a traumatic experience, and the team and prestige was more than supportive in every aspect from fixing my car to getting me into a new car! More
I have had many issues with this dealership since leasing my car in May 2023. The car itself needed to be serviced many times within the first 6 months. The service department is horrible. I had to come back my car in May 2023. The car itself needed to be serviced many times within the first 6 months. The service department is horrible. I had to come back multiple times because they couldn’t provide a loaner vehicle even when I had one booked. The service department once accused me of getting into an accident and taking my car to a separate garage which was completely untrue. I will never lease again from this dealership. More
I was glad the team realized I had booked a loaner car in advance. It was looking like I would have to wait at the dealership until the car was ready as I did not have a means of transportation back home. advance. It was looking like I would have to wait at the dealership until the car was ready as I did not have a means of transportation back home. More
I asked if my car could be ready by noon since I had a ride then and it was! Very professional and friendly staff! Thanks Prestige!! ride then and it was! Very professional and friendly staff! Thanks Prestige!! More
Staff was kind and professional. They explained everything in detail. Call me immediately when the car was completely serviced They explained everything in detail. Call me immediately when the car was completely serviced More
I was a day early for my appointment, but they took me anyway. Provided transport home. All good. anyway. Provided transport home. All good. More
The people are wonderful and work with you! They make sure you are happy with the sale! They make sure you are happy with the sale! More
Rishi is always respectful and professional as well as the other associates. They would do well to expand as their service area and location as a whole is small in comparison to the heavily populated fair the other associates. They would do well to expand as their service area and location as a whole is small in comparison to the heavily populated fairfield county. More
The service was good. Had a coupon which I forgot at the of service and called two days later to ask if they would apply the 15% off to the bill. Unfortunately, they said Had a coupon which I forgot at the of service and called two days later to ask if they would apply the 15% off to the bill. Unfortunately, they said no. More
Scheduling and drop off was very easy and everyone was helpful. The service was quick and they did a good job. helpful. The service was quick and they did a good job. More