Prestige Volkswagen of Turnersville NJ

Excellent Customer Service We had an excellent experience at Prestige. They were very relaxed and laid back and had a no pressure approach. Additionally, when we noticed that We had an excellent experience at Prestige. They were very relaxed and laid back and had a no pressure approach. Additionally, when we noticed that there was a piece of paperwork missing from our records, not only were they literally in the middle of correcting the issue when we arrived, they went above and beyond to fix the minor oversight. Excellent customer service! More

Love my VW Recently financed a golf gti from Prestige. Highly recommend. Worked with Damon Gross. Very professional and knowledgeable. He made it a great car buy Recently financed a golf gti from Prestige. Highly recommend. Worked with Damon Gross. Very professional and knowledgeable. He made it a great car buying experience. More

Great buy and trade-in experience I had been looking for a specific car for some time and found the model at Prestige and one other dealership. I dealt with Miguel Miranda over the ph I had been looking for a specific car for some time and found the model at Prestige and one other dealership. I dealt with Miguel Miranda over the phone at first. He was upfront and honest. I told him I decided to purchase the car from a different dealership, but he continued to try and win my business without being overbearing. He offered me a good price on the car I was interested in so I chose to do business with Prestige. Once i arrived they inspected my trade -in and offered me a fair price for my trade. I also dealt with Brian Smith for my financing. He was straight forward and very helpful. He presented the available add on packages without pressuring me. The financing process was seamless. I was very happy with my overall experience with the Prestige team. More

Superb Customer Service I have been searching for a 2015 VW Eos Executive Edition for quite some time. I was able to locate the vehicle I wanted at Prestige Volkswagen in Tu I have been searching for a 2015 VW Eos Executive Edition for quite some time. I was able to locate the vehicle I wanted at Prestige Volkswagen in Turnersville, New Jersey. Which is only 450 miles from my house. I worked with Enrique Velez, internet salesman extraordinaire, and we reached an agreement. I was able to jump on a jet plane headed to New Jersey. Enrique made the arrangements for me to get picked up at the Philadelphia airport. Mike Schofiled picked me up at the airport and he helped me finalize my paperwork and show me the car. Enrique you are the BEST!!! Thank you, JD More

Excellent experience! My salesman was absolutely wonderful. He made the process of purchasing my new Jetta painless and simple. I appreciate Andy Amato and will continue to My salesman was absolutely wonderful. He made the process of purchasing my new Jetta painless and simple. I appreciate Andy Amato and will continue to purchase vehicles from him and Turnersville Volkswagen! More

Awesome My salesmen was very helpful and did everything he could do to get me in the vehicle I wanted and got me the best deal possible. In the end I left in My salesmen was very helpful and did everything he could do to get me in the vehicle I wanted and got me the best deal possible. In the end I left in my new vehicle with a smile More

Happy to be apart of the Prestige family! Thanks Mike! Last week, Mike Rutter at Prestige Volkswagen in Turnersville helped me drive away in a new VW Jetta that I had been dreaming about for years. He was Last week, Mike Rutter at Prestige Volkswagen in Turnersville helped me drive away in a new VW Jetta that I had been dreaming about for years. He was friendly, offered great service, and assisted with all of my questions. I was very anxious about purchasing a new car and the thought of an aggressive salesman had put my dreams on hold several times. I finally went in ready to buy and Mike made me feel like I should have walked in months ago. He was patient, helpful, and made us feel at home. I would recommend Mike to all of my friends and family. Thank you for making my first new car purchase a breeze! More

unhelpful sales staff Bought a certified preowned jetta. Upon pickup it had a smoke smell. Salesman was not helpful or interested in addressing the issue. Ultimately I w Bought a certified preowned jetta. Upon pickup it had a smoke smell. Salesman was not helpful or interested in addressing the issue. Ultimately I went to Cherry Hill VW, much better customer service. There are multiple VW dealers in South Jersey, don't go to prestige. More

Seamless Experience. A+ Just purchased my first VW. A 2015 Golf TSI. Andy Amato and everyone else at Prestige were very professional. I originally went to test drive a few ca Just purchased my first VW. A 2015 Golf TSI. Andy Amato and everyone else at Prestige were very professional. I originally went to test drive a few cars as I had narrowed down my choice to similar cars in its class. When I arrived I was left alone which is normally not the case at a dealership. I am always weary of even going to look at cars because of the barrage of salesman storming out of the door asking me a million questions when all I want to do was look. Andy came out after a while and was very calm and professional. He found the types of cars I was looking for in their inventory (or could get them by the next day if not) and was even willing to stay at the dealership after his normal work day to help me out (I had to drop off my son 30 min away and come back). There was no "run back and forth to my manager" nonsense here. I was presented with terms I was okay with and I left the same day with a brand new car that I love. I couldnt say enough about how seamless, patient, and professional this entire experience was. I will, at this point, only want a VW now (Andy made a reference to how sincere some people are to this brand and I am seeing why every time I get into my car!) and will always return to Prestige for my vehicles. Andy took the time before I left to come sit in the vehicle with me and go over every button, bell and whistle. Truly A+ Service. Thank you Andy Amato, and thank you Prestige VW! - Josh B More

Bait and Switch? Attempted to purchase a Subaru Forester advertised as Certified Pre Owned. Negotiated a price with the internet sales person. Drove 2 hours to the d Attempted to purchase a Subaru Forester advertised as Certified Pre Owned. Negotiated a price with the internet sales person. Drove 2 hours to the dealership to purchase the vehicle. After being there for two hours, while signing paperwork they ask me sign a piece of paperwork that stating that the vehicle has the original warranty only. When I ask for clarification, the sales manager comes over and tells me they're not selling me the vehicle and that the internet sales person told me that it wasn't certified at that price. Thing is, he never told me that. I fully understand that people make mistakes and all they had to do was say "Sorry man, we made a big mistake, we were supposed to tell you that it wasn't certified at that price, what can we do?" and I believe we would have worked it out. Instead I walked out furious that anyone could ever treat a customer like that. Please take your business somewhere else where they respect their customers. More