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Preston Chrysler Dodge Jeep Ram - Service Center

New Castle, PA

4.1
168 Reviews

168 Reviews of Preston Chrysler Dodge Jeep Ram - Service Center

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September 07, 2025

Great customer service. The staff was very pleasant and friendly. Kept me informed about the status of the work being done on my car More

by PDEEP921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
August 30, 2025

Great service and friendly people! ! Above and beyond services! Quick and easy response time!!done More

by llambo10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Dovidio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Fredrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braeden Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2025

Everyone, Rick, Bob & Kelly, are very cordial and friendly. She explained what I needed to have done for y car to pass inspection. More

by Pat Shimrack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2025

Haven’t been able to solve issue on two attempts. Now have to take back a third time. More

by southpaw3d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
August 07, 2025

Unfortunately, Not all of my service issues were resolved and my messages to the dealership to this effect have not been responded to. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
July 30, 2025

Kelly Brader is an excellent Service Advisor. She explained everything to me & was very friendly & helpful. My car was serviced properly & ready on time. Thank you for the great service. More

by SEMDOG65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Brader
July 17, 2025

The service advisor was Kelly and she is always a pleasure to deal with, tremendous employee. More

by JCUBELLIS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
July 15, 2025

I have always been pleased with the service. My waiting time has been very satisfactory. They are always pleasant with me. More

by JAM0807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department. Very good.
July 11, 2025

Always pleasant. They keep me up to date with the progress of work. Completes the work within the estimated time. More

by BKHEMPHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth in service
June 12, 2025

Good quick service. Wash the car when it’s done and always commute services to you More

by BWEB16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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