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Preston GM Superstore

New Castle, PA

4.6
121 Reviews
Preston GM Superstore has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to find out about us and what makes us an exceptional place to buy or service your automobile. Whether you're searching for a Chevrolet, Buick, or GMC dealer in New Castle, PA, researching financing options, or looking for a quick quote on a car, truck, or SUV, our friendly, professional staff is ready to provide you with all the help you need, serving all our customers in Eastern Ohio, Lawrence County, and all of Western Pennsylvania. New Castle Preston GM Superstore New Castle, PA is your premier dealership for all new and used Chevrolet, Buick, GMC cars, truck and SUV in New Castle, PA and we are committed to our customers and future customers complete satisfaction and happiness, serving all our customers in Western PA. Preston GM Superstore is a part of the Preston Auto Group, which is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year. Stop by our Preston GM Superstore showroom in New Castle, PA or browse online today our extensive inventory of new and used Chevrolet, Buick, GMC, and Cadillac vehicles in New Castle, and don't forget to check out our financing options, quick quotes, parts and service department, special incentives or to schedule a routine maintenance appointment from the comfort of your own home!
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3510 Wilmington Rd

New Castle, PA

16105

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Showing 121 reviews

October 22, 2014

New to leasing but loving it. I want to congratulate the dealership on the hardworking and pleasant way that I was treated. I am very happy with my new car and would recommend Pres More

by mark.woolslayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 28, 2014 -

Preston GM Superstore responded

Mark, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Preston Toyota. Thank you for your recommendation as well. Please feel free to contact us if you have any questions about your new purchase. Sincerely, Stephanie Bates Customer Service Manager

October 06, 2014

Purchase of a new Silverado Rick (Sarge) McCool is a very direct individual. I had a very pleasant experience with my purchase and really only considered it because of a previ More

by Philwil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 07, 2014 -

Preston GM Superstore responded

Phil, I am very happy to hear that your overall experience with us has been efficient and pleasant. We are pleased to hear that Rick did a great job in assisting you in your purchase. We strive to provide excellent customer service, and we're glad that this was the case for you! If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Stephanie Bates Customer Service Manager

August 06, 2014

excellent service, I purchased many of cars but, never got treated so good by RICK Ferrari. The service was excellent,great personality, I was please with the wh More

by anitapri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricki Ferrari, Rick Ferrari
Aug 07, 2014 -

Preston GM Superstore responded

Thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Rick's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Sincerely, Stephanie Bates Customer Service Manager

June 13, 2014

Great Experience and Great Customer Service! I had a great experience at Preston Motors of New Castle, PA. My salesman Chuck Warren went above and beyond for me. I give a definite five star revie More

by Nicmarie19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
Jun 16, 2014 -

Preston GM Superstore responded

It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Chuck went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear of your kind words. All of us at Preston Toyota await your return. Please let us know how we may be able to help next! Sincerely, Stephanie Bates Customer Service Manager

May 12, 2014

Trade-In, New Vehicle Lease I was very pleased with my visit to Preston Motors. Upon arriving, members of the staff were friendly and quick to offer help. I initially spoke with More

by addisonbrenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Plyler
May 13, 2014 -

Preston GM Superstore responded

Congratulations on your new purchase, Addison! Thank you for taking the time to write about your experience with us. At Preston Toyota, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. Im so happy to hear that Steve and our team were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Sincerely, Stephanie Bates Customer Service Manager

April 11, 2014

THANK YOU SO MUCH PRESTON MOTORS WITH MY BAD CREDIT NO OTHER DEALERSHIP COULD HELP ME BUT WITH MY PAST 3 PURCHASES AT PRESTON MORTORS THE STAFF DID EVERYTHING THEY COULD DO TO GET ME More

by lacyanderic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Busa
Apr 11, 2014 -

Preston GM Superstore responded

Thanks, lacyanderic, for the 5 star review! We're glad we got you in the vehicle you wanted! If you ever need anything, give us a call! We appreciate your feedback. Sincerely, Stephanie Bates Customer Service Manager

February 22, 2014

Went to look at a used GMC Terrain.But drove away in a brand new one. Thanks to John! Wasn't pushy or anything. We told him what kind of payment we was looking at he said "let me see what we can do for yo More

by maryleis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 24, 2014 -

Preston GM Superstore responded

Thank you for taking the time to write this review! We always appreciate customer feedback, and it is great that John was able to get you into your desired vehicle. Please call with any questions. Sincerely, Stephanie Bates Customer Service Manager

January 13, 2014

John and team went above and beyond to make my experience at Preston Motors quite enjoyable and will go back again when I need another vehicle. More

by kdunbar4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Plyler
Jan 14, 2014 -

Preston GM Superstore responded

Thanks, kdunbar4, for this 5 star review! We're glad you and John were able to come up with a deal that made you happy! We look forward to working with you again! Sincerely, Stephanie Bates Customer Service Manager

November 22, 2013

My best car buying experience ever. I called Preston first because of a previous good buying experience and Danny Torsello was right on the money with this purchase. I had a very specific car that I was More

by rdempsey83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tammy Hayhurst
Nov 22, 2013 -

Preston GM Superstore responded

We're glad Danny is the guy you trust when it comes to purchasing your vehicles! Thank you for the 5 star review and we appreciate your loyalty. If you need anything, just give us a call! Have fun in your new GMC! Sincerely, Stephanie Bates Customer Service Manager

November 11, 2013

I have used Preston Motors for the past two years when needing a vehicle. I would highly recommend them to anyone interested in purchasing a vehicle. I always use Tashan Rankin, who seems very intelligent More

by clintdean44
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Nov 11, 2013 -

Preston GM Superstore responded

Thank you, clintdean44! We'll let Tashan know how happy you were with his service. We're glad you keep coming back to us and we'll always be here if you need anything! Thanks for the 5 stars! Sincerely, Stephanie Bates Customer Service Manager

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