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Price Toyota

New Castle, DE

4.4
287 Reviews

168 N Dupont Hwy

New Castle, DE

19720

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287 Reviews of Price Toyota

December 07, 2025

Michael was great, so helpful. Took his time and explained everything to me.I really appreciate is thoughtfulness. More

by eddi.hager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Courtney
Dec 08, 2025 -

Price Toyota responded

Hi Eddi, We’re glad to hear Michael could take the time to help and explain everything for you at Price Toyota! It’s wonderful that his thoughtfulness made a difference in your experience. Thank you for sharing your feedback.

December 05, 2025

I always go to Price Auto for my needed services since I bought my 2020 Rav4. My last visit was the best experience where my service advisor Michael C. Was able to solve the problem I had with my tires an More

by Srrn2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Courtney
Dec 06, 2025 -

Price Toyota responded

Hi. We’re so glad to hear that Michael C. made your last visit to Price Toyota such a positive experience. It’s great that he was able to take care of your tire issue and make you feel at ease throughout the process. We appreciate your continued trust in us and look forward to your next visit.

December 04, 2025

I always use Price to service my 2023 Avalon which I purchased new from Price. The Price staff are reliable and respond to my questions about service issues. More

by Barbara M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIKE CHILDERS
Dec 05, 2025 -

Price Toyota responded

Hi Barbara. We’re so glad to hear you continue to trust Price Toyota for your 2023 Avalon. It’s wonderful knowing our team has been reliable and helpful in answering your questions. We appreciate your loyalty and look forward to taking care of your vehicle for many years to come.

November 19, 2025

Came in for suspension and alignment concerns. The mechanic told me the alignment issue wouldn't be covered under warranty for the new car, then tried to charge me $170. I put in a ticket with cus More

by calvinwang31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt June
Nov 24, 2025 -

Price Toyota responded

Hi Calvin, I’m sorry to hear about the experience you had at Price Toyota. Waiting five hours and receiving conflicting information is frustrating, and that’s not the kind of experience we want for our customers. We have been working with Toyota on your behalf regarding your concern and would like to help you address it further. Please reach out to Marissa Curti at 302.395.7541 so she can review your situation and work with you directly to resolve it. We appreciate you bringing this to our attention. Thank you, Marissa Curti Service Manager Price Toyota 302-395-7541

October 10, 2025

Mike and his team really took care of business in a friendly, fast, and professional manner. I'd highly recommend the Price Toyota Service Department for your Toyota maintenance needs. More

by kencasey98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Childers
Oct 11, 2025 -

Price Toyota responded

Hi Ken! Thank you for the kind words. Mike and the team will be thrilled to hear your feedback. We’re glad we could provide friendly, fast, and professional service and appreciate your recommendation of the Price Toyota Service Department!

September 17, 2025

Michael was the employee that assisted me. He was friendly and thorough in explaining what was included in the service. He also made me aware of things that needed service. Thanks! More

by janice.green54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike), Larry Pike
Sep 19, 2025 -

Price Toyota responded

Thank you Janice for sharing your experience at Price Toyota. We are glad Michael was able to provide friendly and thorough service while keeping you informed about your vehicle’s needs. We appreciate your feedback and will be sure to share it with him.

August 23, 2025

Very pleased with my experience with Price Toyota. My service manager Mike Childers welcomed me, was efficient in handling my service promptly and kept me informed. The technician David Swarthout did More

by rrshepheard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Childers, David Swarthout
Aug 25, 2025 -

Price Toyota responded

Thank you for sharing such a thoughtful review! We’re thrilled to hear Mike made you feel welcome and kept everything running smoothly, and that David’s thorough work gave you confidence in the care of your truck. Knowing you trust his recommendations for the safety of you and your family means so much to us. We truly appreciate your feedback and your trust in our team at Price Toyota!

June 10, 2025

Price Toyota Service provided exceptional and HONEST service. 2017 Camry was blowing hot air. A Wilmington mechanic shop told us that the compressor was bad and needed replacing at a price of $2700. I More

by jtonyhernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Team involved in this service
Jun 11, 2025 -

Price Toyota responded

Thank you so much for sharing your experience. We're thrilled to hear our team was able to get your AC working properly and provide an honest, affordable solution. Your trust means everything to us and we’re glad we could help!

May 04, 2025

My service technician, Mike Childers was very helpful. From the time I dropped off my car until the time I picked it up. He kept me informed along the way. When diagnostics uncovered some service I was no More

by Chakonasp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Childers
May 06, 2025 -

Price Toyota responded

Hello, thank you for the thoughtful review! We're so glad to hear that Mike Childers provided such helpful, attentive service throughout your visit. It's great to know he kept you informed, answered your questions clearly, and helped make the unexpected more manageable. We'll be sure to share your kind words with him—he’ll truly appreciate it. Thank you for choosing Price Toyota!

May 04, 2025

I recently visited Price Toyota as part of my car maintenance. My last several visits I was told to keep an eye on my tires it was getting close to time to replace them. Mike and Price Toyota are goo More

by Jackie.edwards1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Childs, Willie Harden
May 04, 2025 -

Price Toyota responded

Thank you for your feedback, Jackie! We're glad to hear that Mike and the team at Price Toyota kept you well-informed about your vehicle’s needs. We're happy we could help you get those new tires! We appreciate your continued trust in us and look forward to serving you again soon!

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