Pride Hyundai

We went to look at the sonatas. Test drove the Hybrid version. The agent that drove with us did not know much about the car itself. He could not answer most of our questions and it turns out we knew more version. The agent that drove with us did not know much about the car itself. He could not answer most of our questions and it turns out we knew more about the car than he did. When it came to get a quote, they started playing the usual dealer games: kept us waiting forever, agent kept going back and forth between us and the back office for some reason, and when he finally showed up, he just went straight to the monthly payment and cash down requirements without even saying what cap cost he would give the car at. We had specifically asked to negotiate the cap cost first before deciding how much cash to put down. They completely ignored us and hoped that we would not care after waiting for that long. We just got up and left. Keep away. More

This is the first time I've ever posted an online review of any business. I'm furious. Because I have back and shoulder problems, I called Pride and requested extended solo test-drives of new and used So of any business. I'm furious. Because I have back and shoulder problems, I called Pride and requested extended solo test-drives of new and used Sonatas. Mind you, every other dealer (Hyundais and non-Hyundais alike) has been understanding and accommodating. Not Pride. On one occasion, I was told a pre-owned vehicle w/ a specific trimline was available; when I came in (that day), it wasn't. Wasted trip. On another occasion, I was told I could take an extended solo test drive of another car. When I came in, I was told I couldn't take said test drive. I stormed out. Giving these guys another chance (they're located nearby), I called sales, explained my prior experiences, and was assured I could definitely take the car for an extended solo test-drive. I got names, I got clearance, I got assurances--the works. When I came in, all bets were off. Excuses abounded. They guys even lied to me: "We were told you were coming in late morning/noontime." I never said such a thing, and I'd never say such a thing, b/c I'm never available during those hours. I said I'd arrive early- to mid-afteroon, and indeed I did. Again, I walked out irate. And for the very last time, I promise. I realize I have "special needs" and require accommodation, but other dealers have been professional, understanding, and courteous. I've never dealt with such a bunch of two-faced, unscrupulous, unapologetic, unprofessional car salespeople as I have with Pride. And I've been around the block. More

Dealership delivered requested car quickly and at a great price with trade in. After the sale, dealer went above and beyond to be helpful. All transactions were completed as we had mutually agreed upon. price with trade in. After the sale, dealer went above and beyond to be helpful. All transactions were completed as we had mutually agreed upon. For these reasons, I give this dealer a good recommendation. More

It was my first time buying a brand new car & I was not looking forward to it. I had been to several dealers & ended up at Pride. Chris Nelson was our salesmen, he was friendly, professional & very hel not looking forward to it. I had been to several dealers & ended up at Pride. Chris Nelson was our salesmen, he was friendly, professional & very helpful. An hour and a half later, I made my decision & we had a deal. That night I changed my mind, I felt I got a good price, but the car was going to be driven from NY. I called next morning & spoke to Kenny Bettano, he was understanding & told me he would start looking in the area. I asked about my deposit but he said me not to worry he would find me a car & if he couldn't my deposit would be refunded, no problem. Still nervous, I called other dealers. Eventually, I found one up in NH (45 minutes away) that had one car I wanted with more options for a better price. I called Kenny & told him. He didn't think it was possible at that price, but said take a look then let him know how it works out. An hour later in NH, the car was there but someone just bought it & the price listed on the internet was a mistake, so cars that were being delived two weeks later were priced over $1100 more! I felt mislead & was not happy. I called Kenny back AGAIN, & told him what happened. He said he was still looking for my car, offered me a few other choices in colors & options, but not what I wanted. Next day, they found the car, with everything I wanted at the agreed price & matched my APR from my credit union. Hopefully I won't have to buy a car for another 10 years, but if for some reason I decide to, I won't hesitate to go back to Pride in Lynn. More

THE BEST PLACE!!!! BEST TRADE OFFER, BEST DEAL AND BEST SERVICE!!!! I walked in and was not sure if I would even get approved. Sure enough Jason the F & I Manager, Kenny the Sales Manager and Tim the Sales SERVICE!!!! I walked in and was not sure if I would even get approved. Sure enough Jason the F & I Manager, Kenny the Sales Manager and Tim the Sales Consultant gave me the best deal and provided me with the most exceptional customer service. My NEW 2011 Accent had a full tank of gas and it was all ready for me when I got there. Great place to purchase a vehicle and to service your car! More

My experince was Great!!! Mr. Nelson is an Excellent salesman, very understanding and pleasant. He worked out of his way and helped us buying a brand new Sonata in our tough situation... Great Team work salesman, very understanding and pleasant. He worked out of his way and helped us buying a brand new Sonata in our tough situation... Great Team work Pride Hyundai in Lynn!! Thank you! God bless!! More

I had the BEST experience at Pride Hyundai in Lynn of all my car purchases... and twice now! Permaul Ranganadan is THE guy you want to go see! He got me into my 2007 and 2011 Sante Fes. A super guy, knows h my car purchases... and twice now! Permaul Ranganadan is THE guy you want to go see! He got me into my 2007 and 2011 Sante Fes. A super guy, knows his stuff, no pressure, no games and he will get you into the vehicle you want at a price you can afford. You will also get a great deal on your trade in. After going to Honda, Mitsubishi, and Toyota during my 2007 new vehicle hunt, Permaul and Pride Hyundai buried their competition in every way possible. In 2011, I knew I just needed to call Permaul. I was able to trade in my '07 leased vehicle and I drove off the same day with my newly leased 2011 Sante Fe. A seamless transaction. HIGHLY RECOMMENDED. Do not wait to go to Pride Hyundai and see PERMAUL! You will not be sorry. I also have to mention that the service side of this Hyundai is excellent as well. Easy to schedule and appt, often I was able to wait while my '07 Santa Fe was being worked on. No hassles, very, very smooth and reliable. More

I went into the dealership looking to purchase my third Santa Fe. I was met at the door by the sales manager, Ken Bettano, who immediately made you feel like you were important to them. His professionalis Santa Fe. I was met at the door by the sales manager, Ken Bettano, who immediately made you feel like you were important to them. His professionalism and genuine friendliness was a breath of fresh air. He proceeded to choose the perfect salesman for me, Ralph Hosking, and also what turned out to be the perfect car for me as well. Ralph is a top notch gentleman who has managed to undo the "typical car salesman" stigma. His professionalism, genuine friendliness and concern for the customer go unmatched. He listens to you, the customer, and what it is going to take to get you into the car and makes it happen! Then I met with the finance manager, Jason Bradley, who did an incredible job working the numbers out and making sure that I was taken care of. His friendliness and ability to do what he needs to do for the customer, not just the company, makes the experience a very enjoyable one. My overall experience with this company has been good but because of these three men, it was great and I look forward to doing business there for many years to come. I love you guys!! More

I was having a hard time getting financing, and finding the car I wanted. I called Pride Hyundai and got Kenny on the phone. Kenny was upbeat but cautious, and promised to follow up as soon as possible. He the car I wanted. I called Pride Hyundai and got Kenny on the phone. Kenny was upbeat but cautious, and promised to follow up as soon as possible. He did exactly that. Kenny went out of his way to get me the car I wanted, and financing I could afford. He followed up on his day off - a real pro. Ed was great in dealing with paperwork. He helped me get a reasonable interest rate and even managed to shave some off of that as well as get me some service coupons. Chris was as polite and capable as you could possibly ask for. I got the car I wanted. They got the sale. I would recommend anyone to Pride Hyundai. More

From the time I walked in until I signed a deal I was treated as though I was the only person in the dealership. All of the people I dealt with were POLITE,PROFESSIONAL, AND COURTEOUS . I have already re treated as though I was the only person in the dealership. All of the people I dealt with were POLITE,PROFESSIONAL, AND COURTEOUS . I have already recommended PRIDE HYUNDAI to my friends and family. I am certain I will have the same type of relationship with anyone who works here. You have some hidden GEMS within your staff. Alan Snider More