Prince Frederick CDJR

The Service Department has taken care of my repair needs with excellent results! They have gone out of their way to explain the problem and have stood behind their work on all the repairs. They were famili with excellent results! They have gone out of their way to explain the problem and have stood behind their work on all the repairs. They were familiar with what was covered on extended warranties with no questions asked... Thank You PF CDJR More

Great dealership to work with. Everyone I met, salesperson, financing, sales manager, and owner were professional and very helpful with my new vehicle and trade in. I would highly Everyone I met, salesperson, financing, sales manager, and owner were professional and very helpful with my new vehicle and trade in. I would highly recommend Prince Frederick Chrysler Dodge Jeep Ram to anyone looking for a new vehicle. More

Service advisors changed in the middle of the work being performed. No one knew what was going on and what had been done to my vehicle. I was told certain things had been completed at first and then later t performed. No one knew what was going on and what had been done to my vehicle. I was told certain things had been completed at first and then later told they had never been completed. My vehicle still has the issue that I dropped it off for and was told by Chrysler that it is normal. If you start up a new truck on your lot you will be able to tell there is an issue with my truck. I have driven it for two weeks since being told there is nothing wrong and the truck is now starting to have issues starting and it is running rough. I was told a general manager would be giving me a call two weeks ago and still haven’t heard anything. More

Horrible place to ever purchase any vehicle, February 2023 I bought a used gmc Sierra 2500 diesel, chris was my salesmen was a rainy day when I bought the truck so I missed some cosmetic issues spoke wit 2023 I bought a used gmc Sierra 2500 diesel, chris was my salesmen was a rainy day when I bought the truck so I missed some cosmetic issues spoke with Jamie the manager he said stuff would get fixed and bring the truck back in so I did nothing but the bed cover got fixed, the day I picked the truck up to drive home it kept shutting off, called the dealership to speak with rob after he told me he would order my new mirrors because the ones on the truck do not function properly and never heard back and anytime I would call back they would say he was busy or the phone would just hang up, here it is June 30th and the truck has still been in the repair shop, so I called and finally got in contact with someone who I thought was going to help me Mr Basil, boy was I wrong, I repeat do not buy anything from this place you’ll be ripped off and they will be laughing all the way to the bank, getting a lawyer involved has been a treat to, save yourself time and a headache and stay away from any of their dealerships in southern maryland and northern Virginia unless you want to buy a complete turd that you will drive for a week or two and have it sit in a repair shop while your making payments on something you can’t enjoy. The best part is they have blocked me on Facebook for making a honest review and they no longer accept my calls or emails More

Went to this dealer to fix a battery issue. It was the small starter battery that needed replaced. We purchased the vehicle here as well. They told us the battery would be charged by the tim It was the small starter battery that needed replaced. We purchased the vehicle here as well. They told us the battery would be charged by the time we made it back home. We stopped at Taco Bell in Dunkirk and the vehicle would not start in the drive through. We had the entire buisnes blocked. There was a mechanic behind us from the generac generator place and got out to help us. The reason the vehicle would not start…. The main battery positive terminal was not reattached by the service technician. Even though the service manager said they drove it around and it stopped/started just fine. How could it with the positive terminal off? Details matter. More

Worst dealership ever, I honestly wouldn’t buy a car or truck from any of Cody enterprises ever again, bought a truck back in February and haven’t seen it since March reached out numerous times to differen truck from any of Cody enterprises ever again, bought a truck back in February and haven’t seen it since March reached out numerous times to different managers and the salesmen I purchased the truck from and never got any help to even quote the salesmen in his words when I said I’ll bring the truck back said well it yours you bought it no returns, between electrical issues and cosmetic issues and mechanical issues that would have clearly been know about from anyone with any sorts of brains as a mechanic should have known that the truck they put on their show room floor was a over priced piece of xxxx, the worst part is a family member works for this company but at a different location and I wanted to support a local business in my community and I got ripped off, I am honestly disappointed and do not recommend anyone going to and of their dealerships honestly worst experience ever and I got xxxxed hard, don’t waste any of your time and money at prince Frederick dodge More

Dealership was very accommodating and helpful. They explained the process. I would like the waiting experience to be shorter. The staff was very friendly and explained everything clearly. They explained the process. I would like the waiting experience to be shorter. The staff was very friendly and explained everything clearly. More

I can't express how professional Prince Frederick Dodge Jeep is, Greatest service department I have ever used, I'll never go anywhere else for service, they remind me of the old days, their word is their b Jeep is, Greatest service department I have ever used, I'll never go anywhere else for service, they remind me of the old days, their word is their bond! More

I have used Prince Frederick Dodge Jeep for maintenance on several vehicles over the years. The service department is professional and reasonably priced and I gladly recommend them on several vehicles over the years. The service department is professional and reasonably priced and I gladly recommend them More