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Principle Toyota in Memphis

Memphis, TN

Overview
Reviews
4.7
1,798 Reviews
Call Dealership (855) 976-7353
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7370 Winchester Road

Memphis, TN

38125

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Showing 1,798 reviews

May 29, 2024

The service department, specifically Roger Parker, is outstanding and why I continue to take my vehicles there. More

by glennperdue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
May 31, 2024 -

Principle Toyota in Memphis responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 27, 2024

Thanks to the service advisor Shelton Maben timing service and advice about car was great More

by rhondapoole1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
May 28, 2024 -

Principle Toyota in Memphis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 27, 2024

Excellent. Shelton was very nice and helpful . Principle Toyota always provides great service. Thanks very much More

by Nk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben, John Forrester, Rodger Parker
Report | Print
May 28, 2024 -

Principle Toyota in Memphis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 26, 2024

He was very nice about the history of my car. He made sure that I was up to date on everything about my car. Knew I was in good hands with him More

by awoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben, John Forrester
Report | Print
May 28, 2024 -

Principle Toyota in Memphis responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 24, 2024

Principle Toyota located and fixed the source of the strange noise in my car very rapidly. Rodger is an excellent mechanic as well as a very nice person. Highly recommended. More

by juliet101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
May 25, 2024 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

Helpful
May 24, 2024

My experience was very nice and professional. The young man who checked me in was very considerate and polite! My paperwork said my service advisor was John Forrrester. More

by fconnie53nanny
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester
Report | Print
May 26, 2024 -

Principle Toyota in Memphis responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
May 23, 2024

Great service and assistance from every involved in helping me with my vehicle …very professional job More

by Sip.solo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
May 24, 2024 -

Principle Toyota in Memphis responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 20, 2024

I really appreciate the video that is provided that shows the inspection performed by technician. They keep you informed about your car if you waiting or leaving. The waiting area, restroom and show room are More

by betty9975
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
May 22, 2024 -

Principle Toyota in Memphis responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Helpful
May 17, 2024

Serving is done in a timely manner. No long wait for routine maintenance. Have not had any difficulty with appointment times. More

by jrr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Brewer, Rodger Parker
Report | Print
May 19, 2024 -

Principle Toyota in Memphis responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Principle Toyota

Helpful
May 16, 2024

Love the dealership. However the prices to repair vehicles are extremely expensive. Even the parts for older vehicles are too expensive. More

by mburjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
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