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Priority Lexus Newport News

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.9
635 Reviews
At Priority Lexus Newport News, it’s our mission to provide the drivers of Newport News and all surrounding areas with prestigious, luxury vehicles. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your high expectations as customers by selling the finest new and used Lexus cars ever built. We are your premier Newport News dealer. Priority Lexus Newport News News serving Newport News, Williamsburg, York County, Hampton, and Poquoson.
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12831 Jefferson Avenue

Newport News, VA

23608

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Showing 635 reviews

January 07, 2026

The service department is excellent. The videos provided by the mechanics are well done and informative. Jose manages a smooth running department. More

by W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose and Dale Randall do an excellent job!
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Jan 08, 2026 -

Priority Lexus Newport News responded

We're delighted to hear you had such a positive experience with our service department at Priority Lexus Newport News! Thank you for highlighting Jose and the team's efforts. Safe travels!

January 07, 2026

Mohammed took the time to go over every aspect of my new car and I left comfortable and confident that I could drive and enjoy it. More

by smehr01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamad Mayassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor the Tech assistant.
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Jan 08, 2026 -

Priority Lexus Newport News responded

Thank you for sharing your experience! We're happy to hear Mohamed ensured you had a comfortable and confident introduction to your new car. Safe travels from all of us at Priority Lexus Newport News!

December 08, 2025

Great service and efficient also friendly service, and I was kept posted on the progress More

by Tatee .cummings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2025 -

Priority Lexus Newport News responded

That's wonderful to hear! We're so glad you had great, efficient, and friendly service, and that you were kept posted on the progress.

November 30, 2025

They fixed my car and are transparent about the condition of my car. They are also friendly and care about my safety. More

by kueijih.lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
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Dec 01, 2025 -

Priority Lexus Newport News responded

Thank you for sharing your experience with us! We are thrilled you received transparent and safe care from the Priority Lexus Newport News team. We truly appreciate your feedback!

November 25, 2025

The service at this dealership is top-notch. The staff is cordial, responsive, and get you in and out in a reasonable time. Their caring attitudes make you feel that not just your business ma More

by Silverlex25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2025 -

Priority Lexus Newport News responded

Thank you for the review! We are thrilled to hear that you've had a top-notch experience with our team. We are grateful for your business and we hope to serve you again at Priority Lexus Newport News!

November 19, 2025

Willingly to work with the customer. Have a nice selection of vehicle. Salesman were very nice and professional. More

by Petoscowboys
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick (Frenchie) Antar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2025 -

Priority Lexus Newport News responded

Thank you for sharing your positive experience with us! We appreciate your business and hope to see you again at Priority Lexus Newport News. Safe travels!

November 18, 2025

Priority Lexus Newport News was the best dealership experience I’ve had. Sales and finance staff were professional and weren’t pushy. Was in and out quick and painlessly. More

by xmfan7838
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Gaul
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Nov 18, 2025 -

Priority Lexus Newport News responded

Thank you for the fantastic feedback! We are thrilled that our Priority Lexus Newport News team made your visit seamless and enjoyable. Safe travels ahead!

November 18, 2025

The sale went smooth and all the team members were helpfull. A l l good!! More

by Stephen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor, amanda, brandon
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Nov 19, 2025 -

Priority Lexus Newport News responded

That's wonderful to hear! We're so glad your sale went smoothly and that all the team members were helpful. Thank you for sharing your positive feedback!

November 16, 2025

Helpful and friendly service advisors. . Through vehicle check by mechanics. Great explanations of services needed. More

by DD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose - Service Advisor
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Nov 18, 2025 -

Priority Lexus Newport News responded

We are so pleased you found our team helpful and informative! Thank you for choosing Priority Lexus Newport News and for sharing your experience with our team. We hope to see you back in the future! Safe travels!

November 12, 2025

Very prompt and always do a great job with service. I love the video updates provided explaining service done. More

by nydeeva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Hoover
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2025 -

Priority Lexus Newport News responded

That's wonderful to hear! We're so glad we are very prompt, always do a great job with service, and that you love the video updates provided explaining the service done. Thank you for sharing your positive feedback!

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