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Priority Lexus Newport News
Newport News, VA
612 Reviews
At Priority Lexus Newport News, it’s our mission to provide the drivers of Newport News and all surrounding areas with prestigious, luxury vehicles. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your high expectations as customers by selling the finest new and used Lexus cars ever built. We are your premier Newport News dealer. Priority Lexus Newport News News serving Newport News, Williamsburg, York County, Hampton, and Poquoson.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 612 reviews
August 31, 2025
I’m very impressed with the service I’ve received thus far. I was advised of the details of my service. I was also thanked & called. I felt like a Priority…LOL. far. I was advised of the details of my service. I was also thanked & called. I felt like a Priority…LOL. More
by Ms Peachy
August 29, 2025
Sales experience was fine. It went smoothly with no surprises. The sale rep. Was very knowledgeable and friendly. It went smoothly with no surprises. The sale rep. Was very knowledgeable and friendly. More
by Dgeorge26
August 14, 2025
Excellent service. clean service center. Friendly associates. Service performed in the time stated. Car was clean after service. clean service center. Friendly associates. Service performed in the time stated. Car was clean after service. More
by hsrussell
Employees Worked With
August 13, 2025
Priority has been a very positive experience, from buying in 2024 to service in 2025. Excellent dealership. in 2024 to service in 2025. Excellent dealership. More
by RPH907
Employees Worked With
August 10, 2025
They are friendly and helpful. I got a clear checklist to know the condition of my car and a video explaining their inspection results. I got a clear checklist to know the condition of my car and a video explaining their inspection results. More
by kueijih.lu
Employees Worked With
Kyera
August 07, 2025
This was our first time requesting service at your dealership and found it to be a very pleasant experience. dealership and found it to be a very pleasant experience. More
by Antbar41
August 03, 2025
The experience was amazing. Everyone is professional and the service was timely. Great team effort in my observation. Everyone is professional and the service was timely. Great team effort in my observation. More
by jstbreal
Employees Worked With
July 30, 2025
First service was performed in a timely manner and the technicians were very professional as well as nice. technicians were very professional as well as nice. More
by carpetman100
July 26, 2025
Excellent customer service from Darrell. Assisted me in getting a loaner while my car was being repaired. He went over and above to keep me informed about my vehicle. Assisted me in getting a loaner while my car was being repaired. He went over and above to keep me informed about my vehicle. More
by Krbruington
Employees Worked With
Darrell
