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Priority Lexus Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
4.9
638 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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3909 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 638 reviews

April 26, 2026

I had my car there to fix a recall. Everyone in the service department was polite and very professional. My service consultant was knowledgeable and willing to make my experience a good More

by linnwebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christain in service
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Apr 27, 2026 -

Priority Lexus Virginia Beach responded

Thank you for bringing your car to Priority Lexus of Virginia Beach! We're glad you had a wonderful experience with our team. See you next time!

April 24, 2026

Car was ready earlier than I requested - washed and ready to go when I arrived. More

by Mary Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie in service.
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Apr 27, 2026 -

Priority Lexus Virginia Beach responded

Thank you for the fantastic feedback! We are thrilled to hear that your vehicle was ready ahead of schedule and waiting for you, clean and ready to go. We know how busy life can be, so our team works hard to respect your time and provide those extra touches like a fresh wash. We truly appreciate your business and look forward to seeing you again!

April 24, 2026

Priority Lexus Virginia Beach has outstanding honest service for repairs and maintenance. Mr. Craig is my advisor and I really appreciate his patience with my questions and his honesty. He provided a l More

by anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Smith
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Apr 27, 2026 -

Priority Lexus Virginia Beach responded

Anita, thank you for sharing your outstanding feedback about Craig and the team! We appreciate your support and hope to see you again at Priority Lexus of Virginia Beach.

April 24, 2026

Super easy experience from start to finish. The customer service was excellent, and everything was handled professionally. The entire transaction was smooth and stress-free. I really appreciate More

by Mvogt1130
Recommend Dealer
Yes
Employees Worked With
Jay Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Riccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grady Harris, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2026 -

Priority Lexus Virginia Beach responded

We're grateful for your recommendation and we appreciate your feedback! Thanks for choosing Priority Lexus of Virginia Beach.

April 21, 2026

When this dealership couldn’t find a used car it offered a new to order. It met all of our needs. They kept in contact throughout the whole process. More

by sanfordbooker22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Hohman,
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Apr 22, 2026 -

Priority Lexus Virginia Beach responded

Hi! It's fantastic to know you felt taken care of every step of the way! Thank you for choosing Priority Lexus of Virginia Beach and for sharing your experience. Enjoy your new car!

April 21, 2026

The service is very good from setting to appointment to pick up j knew about things from start TJ finish. More

by donna.spinelli2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Riccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grady Harris, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2026 -

Priority Lexus Virginia Beach responded

Hi Donna - From start to finish, you can expect clear communication and knowledgeable service from the team at Priority Lexus of Virginia Beach. It was our pleasure to assist you. We hope to have you back!

April 20, 2026

Priority Lexus Service Department provides excellent customer service and strives to ensure the concerns of the customer are addressed. More

by tulip879106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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Apr 20, 2026 -

Priority Lexus Virginia Beach responded

Thank you for your kind words! We are glad our service department addressed your concerns. We hope you will return to Priority Lexus of Virginia Beach for all of your future auto needs! Safe travels!

April 18, 2026

Corbitt is always helpful and we know we can rely on him to take care of things properly More

by Ddeboe
Workmanship
Recommend Dealer
Yes
Employees Worked With
Corbitt Carroll
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Apr 20, 2026 -

Priority Lexus Virginia Beach responded

Thank you for the fantastic feedback! We are thrilled to hear that Corbitt is always helpful and that you can rely on him to take care of things properly. He is a valued member of our team, and we will be sure to share your kind words with him. We look forward to seeing you again!

April 17, 2026

Corbit and the technician was very thorough, and I appreciate the service I was given. More

by barbaracross327
Service Time
Recommend Dealer
Yes
Employees Worked With
Corbin and Clay
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Apr 20, 2026 -

Priority Lexus Virginia Beach responded

Thank you for the fantastic feedback! We are thrilled to hear that Corbitt and our technician were so thorough during your visit. We take great pride in our attention to detail, and it’s wonderful to know you appreciated the service you were given. We’ll be sure to share your kind words with the team, and we look forward to seeing you again!

April 14, 2026

This dealership very good service and clean Samantha teams services very good when I Drop my car for oil change, state inspection She very nice service thank you and have a good coffee for waiting se More

by Huy Dang
Recommend Dealer
Yes
Employees Worked With
Samantha in service
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