Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Priority Lexus Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
4.9
546 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
Contact Dealership
View Awards

3909 Virginia Beach Blvd

Virginia Beach, VA

23452

Directions

By Type

Showing 546 reviews

January 16, 2026

It’s great to work with Corbitt — he makes everything go smoothly. I especially appreciate him getting my car back to me before rush hour since I have a long drive to get home! More

by Mgcasey625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbitt
Report | Print
January 15, 2026

Excellent service, professionalism and quality of care. We are so glad we purchased our car from this dealership. More

by Nancygormley55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
Report | Print
Jan 16, 2026 -

Priority Lexus Virginia Beach responded

Hi Nancy - It means the world to us that you are so confident in our team's service and expertise! Thank you for choosing Priority Lexus of Virginia Beach and for sharing your experience. Have a great day!

January 15, 2026

Corbitt was very professional and the work was done in a timely manner. Thank you for the car wash. More

by Jscott6421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbitt
Report | Print
Jan 16, 2026 -

Priority Lexus Virginia Beach responded

That is wonderful to hear! We are thrilled that Corbitt provided such professional service and that we were able to get your work completed in a timely manner. We are also glad you enjoyed the car wash—it is our pleasure to return your vehicle looking its best! Thank you for sharing your positive feedback!

January 12, 2026

Had a very customer oriented service experience, Michael was communicative and made me feel as though my time was valued. Will definitely be back More

by Kevensweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Moore
Report | Print
Jan 14, 2026 -

Priority Lexus Virginia Beach responded

Hi, we're pleased to hear that Michael provided such excellent service at Priority Lexus of Virginia Beach. We value your time and look forward to your next visit! See you next time!

January 11, 2026

I totally rely on Mike, our service coordinator, to take care of my Lexus vehicle(s). He always promptly returns my calls; coordinates the required service, provides a “loaner” and keeps well informed durin More

by Bclifford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike (Service Coordinator)
Report | Print
Jan 12, 2026 -

Priority Lexus Virginia Beach responded

We're delighted to hear that Mike and our team continue to meet your expectations at Priority Lexus of Virginia Beach. We look forward to serving you again soon!

January 11, 2026

This was the most positive experience we have ever had purchasing/leasing a new car. Everyone was very informative and kind. We especially appreciated Cameron's efforts, knowledge, respect, and genuine ca More

by Johnny8450
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron
Report | Print
Jan 16, 2026 -

Priority Lexus Virginia Beach responded

Hi Johnny, thanks for sharing your awesome feedback about Cameron and our team! We look forward to assisting you again in the future at Priority Lexus of Virginia Beach. Safe travels!

January 07, 2026

Tom was fantastic everyone was very friendly and also helpful. Would definitely recommend to everyone. More

by Linda
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Jan 08, 2026 -

Priority Lexus Virginia Beach responded

Linda, thank you for the awesome review! Tom and our team at Priority Lexus of Virginia Beach will be thrilled to hear your kind words. We look forward to seeing you in the future!

January 04, 2026

You cannot find a better dealership. They are always courteous and responsive to your needs. Rosalie is an excellent service rep. They get an A plus rating. More

by Dtippolito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fleeger 5 star
Report | Print
Jan 05, 2026 -

Priority Lexus Virginia Beach responded

Thank you for your excellent review, and for sharing your kind remarks about Rosalie! We truly value your business and hope to see you again at Priority Lexus of Virginia Beach.

January 04, 2026

I have a great service advisor which takes good care of my car . I get a loaner car if my service will be too long. I like how Lexus shows me a video of my car while it’s being serviced. More

by Coco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
Report | Print
Jan 05, 2026 -

Priority Lexus Virginia Beach responded

Coco, we're so glad your service advisor has made keeping your car in top shape so seamless. We love the video feature too! Thank you for choosing Priority Lexus of Virginia Beach and for sharing your feedback. Safe travels!

January 03, 2026

Treated me very well . Showed concern and followed through on taking care of my issue. More

by Pocldy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie and Service team at drop off.
Report | Print
Jan 05, 2026 -

Priority Lexus Virginia Beach responded

That is wonderful to hear! We are glad the team treated you well and showed genuine concern for your situation. Following through on our promises is very important to us, and we are happy your issue was resolved. Thank you for sharing your positive feedback!

1
2
...
55