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Progressive Chrysler Jeep Dodge Ram - Service Center

Massillon, OH

4.7
195 Reviews
Call Service Center (330) 879-3696

195 Reviews of Progressive Chrysler Jeep Dodge Ram - Service Center

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August 20, 2025

Recently took my dodge van in for maintenance. Our service rep Kane was a pleasure to work with. He was professional, polite, could answer any questions. The service was quick and we were kelt in More

by Courtneyjean0116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kane
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July 18, 2025

Kane in service did a great job! We appreciate all he did for us as it relates to the repairs on our Wrangler! Thank you More

by Nick.drabick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kane
Report | Print
June 10, 2025

Had an emergency situation with a tire on a Saturday morning and the service manager immediately got me in and fixed the problem. It was a life saver for me. Progressive Chrysler Jeep will always have More

by mnadel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a
Report | Print
Jun 17, 2025 -

Progressive Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience! We're glad we could help in a tough situation, and we truly appreciate your loyalty. We're always here when you need us!

January 17, 2025

Kane was great. Very helpful and friendly, unlike some other employees that I have encountered there More

by Nunya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kane , John Kerry
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Feb 10, 2025 -

Progressive Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to share you feedback with us. Very happy to hear that you enjoyed your experience with Kane. We look forward to working with you again in the future.

January 16, 2025

Had an issue with our jeep we purchased from another non jeep dealership in October. Kevin was able to get us in the next day and kept us informed about any problems and issues. Didn’t expect to have what w More

by River Queen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
January 15, 2025

Helped my son out with his Jeep Inflated his tires and did software update no charge Thank you! More

by Rick
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Candice
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December 27, 2024

A big shout out to Kevin service advisor and his team had issue with my jeep got appt. They found issue and solved it .kept in contact with me great service shuttle service was .amazing appreciate More

by debrafairc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Elton
Report | Print
December 03, 2024

Candice was awesome ! ! Definitely someone you can trust bringing your vehicle to !! Great communication about your vehicle !! very knowledgeable about the customer service More

by Mike1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice
Report | Print
Dec 18, 2024 -

Progressive Chrysler Jeep Dodge Ram responded

Thank you very much for your positive feedback and 5-star review! We are happy that our team was able to resolve the issue with your car quickly and efficiently. Customer satisfaction is our top priority and we are here to help you at any time. Please do not hesitate to contact us if you need further assistance.

October 29, 2024

I had service performed on my Jeep Grand Cherokee. Kevin Elton was my service advisor. Kevin and his team did a fantastic job. I recommend their service department to anyone that needs service. More

by Bruce
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kevin Elton
Report | Print
Nov 12, 2024 -

Progressive Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience and for the 5-star review Bruce. Your recommendation means the world to us and we look forward to working with you in the future!

October 14, 2024

Great service! Candace and her staff have always been efficient and honest about needed services and cost. More

by Darrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace
Report | Print
Oct 18, 2024 -

Progressive Chrysler Jeep Dodge Ram responded

Thank you for your feedback and 5-star review Darrell. We appreciate your business and look forward to working with you again in the future.

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