Pryor Chevrolet GMC

I was hung up on by Keith in used car sales. I called back and the receptionist answered. Keith was in the background screaming "hang up on him, hang up on him, he didn't want to leave his phone number. back and the receptionist answered. Keith was in the background screaming "hang up on him, hang up on him, he didn't want to leave his phone number. I asked to speak to the manager to no avail. Don't ever shop there. It they treat customers like that at the very beginning of what could have been a sale, they will treat you like that throughout the entire experience. More

We traveled 800 miles to complete the purchase of a 2011 Corvette after finding it on the internet. It more than met our expectations and if anything was underrepresented. We were treated like family and Corvette after finding it on the internet. It more than met our expectations and if anything was underrepresented. We were treated like family and would go out of our way to buy from Robert again. More

I saw a vehicle through Autotrader.com that I had some I saw a vehicle through Autotrader.com that I had some interest in. I live about 75 miles from the dealership. I call and try to find out roughly I saw a vehicle through Autotrader.com that I had some interest in. I live about 75 miles from the dealership. I call and try to find out roughly what kind of price flexibility they had before I drove 75 miles for a car I wasn't going to pay the listed price on. I call and talk to the manager Ron, who was very nice, but would not discuss price as he wanted me to come look at it, drive it, and make sure I like it first. So, I drive 75 miles with my buddy. We get there and Ron directs us to a guy who introduced himself as "Coach". We sit down in his office and he pulls out a clipboard and says "Are you ready to buy this car?" Uh, no I am not, because you haven't even shown it to me yet. He was pushy and forgetful (I had to tell him my name 4 times in the 30 minutes I was there). I told him straight up from the start that I was interested in the car but I wasn't going to buy it that night and I wasn't going to pay the price they had it listed at. So we go outside and look at the car. He asks if I like it and am ready to buy it. Again, I tell him I like it, but I am not going to pay the listed price. At this point he starts literally yelling at me...."I never said you had to pay that"....blah blah blah. I was like, look man, I am just being honest with you so you don't get your hopes up or try to push it on me, that he isn't going to push me around. He continues yelling that I am not going to push him around either, yadda yadda. I was just trying to be honest with him and I was calm and polite about it. I should have walked then, but tried to keep my patience. We go inside and he pulls the "someone else is in the final stage of buying, just waiting on financing approval" pitch. He takes my contact info down. I told him I was 75 miles away, near X city. He asks if I am in Y city....no, I am not, I am in Z city....to which he replies, "So what do you do in Y city?".....nothing, because like I just said, I am not in Y city. He then presses me for a couple minutes on running my credit application. I am not going to buy tonight, you won't even talk about the price with me, I am not going to run a credit app and ding my credit score just because. Especially if the other people are buying it anyway. "Coach" was the most pushy, irritable, and forgetful dealer that I have ever dealt with....and knowing the general pushy attitude of many dealers, that's obviously saying something. At this point, I wouldn't drive 75 miles just to sign paperwork on a car they were going to give me for free. Awful experience in terms of car buying....a great experience in terms of a funny story that you almost couldn't make up. Good game, "Coach", you lose. More

Worked hard to make a deal on a used truck,finally made the deal ,but they did not deliver truck,then they sold it to someone else for less than the deal I made with them.I would not refer my worst enemie the deal ,but they did not deliver truck,then they sold it to someone else for less than the deal I made with them.I would not refer my worst enemies to this dealer. More

Drove over an hour to get to them after they called and told me I was "approved for my car", Come and get it they said. When I got there they had sold the car that morning. However, they had another car be told me I was "approved for my car", Come and get it they said. When I got there they had sold the car that morning. However, they had another car better then the one I wanted. It will cost a little more!?! But dont worry we have you "pre approved". What a joke this place is. Dont waste your gas to drive to Pryor Oklahoma. Not only did I get the run around when I got there, but they gave me the run around on the phone as well. NEVER TRUST A USED CAR SALESMAN!!!!! More

The service department was great! Steve was very nice and helpful, not taking very much of my time. Much appreciated! Working Monday thru Friday doesn't leave much time for anything else. I have to ta and helpful, not taking very much of my time. Much appreciated! Working Monday thru Friday doesn't leave much time for anything else. I have to take care of my mother on the weekends and she lives fifty miles from me. My time is valuable so I appreciate the fast service. More

Everyone I have worked with at Roberts Auto Center is great. Everyone is down to earth, helpful and they always put the customer first. This goes for the owner, Scott, to sales and service. I am happy great. Everyone is down to earth, helpful and they always put the customer first. This goes for the owner, Scott, to sales and service. I am happy to make the drive from Tulsa to Pryor for all of my car needs! More