Pryor Chevrolet GMC

My husband has just started looking for a truck and we saw one parked out front at Roberts dealership we liked. We test drove it and went in to see what kind of deal they could get us. The finance manag saw one parked out front at Roberts dealership we liked. We test drove it and went in to see what kind of deal they could get us. The finance manager, Lance, came out and said maybe he could show us something we could afford since we didn't want that high of a payment. This was after asking for the price of the truck 3 times and waiting for 30 minutes! They also tried to give us a much higher interest rate than we know we can get. We bought another car 6 months ago and didn't have a problem getting a low interest rate. We did go to look at another truck and gave them another try. They also wanted more than the truck was worth. We had to ask for the price on this truck a couple of times before they would give it to us, and the interest rate was still extremely high!Lance (finance mgr.) looked right at me and said, "Well, I don't expect you to understand how this financing works." That irritated me and I told him I knew he had room to come down. He asked me how much I wanted since "I was the boss" and I said how much can you come down?....go see. He replied with "I don't have to go see. I'm not a dog and I don't have to go see." At that point my husband said, "This is getting heated and we're not going to work a deal." We got up and left and the finance mgr. stormed off. I WOULD NOT recommend this place to anyone!! More

After talking with the salesman on the phone and confirming a time not more than an hour later a blocked call came in from the dealership verifying what I had just said. After reaching the dealer th confirming a time not more than an hour later a blocked call came in from the dealership verifying what I had just said. After reaching the dealer the salesman who I had the scheduled appointment with was too busy and gave me to another salesman. He quickly informed me that the number online were discount using every rebate and incentive available, of which I probably only qualified for half of. After returning from the test drive getting ready to leave I asked for a brochure. They were apparetly out of brochures and the intial salesman was done and proceeded to take me into his office to find a vehicle for me to buy. After several mentions of I'm not sure what I want and have another appointment he finally went to find a brochure. After 15min waiting for a brochure, I proceeded to leave and he came running out apologizing with a printed off copy of the brochure. All encounters screamed very shady advertising tactics and push to sell gimmicks. I will not be returning and will suggest noone I know do business there. More

I filled out some informaiton online The sales people call you 3 times a day and send you 3 emails a day. Even after you have asked them to stop calling and sending emails!!! Today i answered & said ive call you 3 times a day and send you 3 emails a day. Even after you have asked them to stop calling and sending emails!!! Today i answered & said ive told you to quit calling & hung up. He called me 3 times and then sent me a text message that said "real mature" wow!! Never have i ever been treated like this from a sales Department. Called the so called "manager" His name is LANCE. He listened and then continued to laugh, yes laugh about what i was saying about his sales team. A REAL manager would never do this. i hope that they read their reviews every day. If So my name is Tiffany Moore... if the GM is never "not busy" id like him to call me and you've got my number. & yes i will be sure to post this on every website there is to make sure that the horrible service is known! thanks!!! More

Overall it was a good experience mat was very nice and helped me knew exactly what I wanted I love my new used suv! Jason is the one I talked to on the phone first and they both stayed late to help my car helped me knew exactly what I wanted I love my new used suv! Jason is the one I talked to on the phone first and they both stayed late to help my car had pretty much died that day and I'm a single parent and needed a vehicle and they knew what they were doing they are both very good employees they both need a raise I didn't think I could have walked away with what I got I was just planning on paying a couple grand for a car and not getting what I deserve and now I'm driving something I deserve!!! THANK YOU MAT N JASON!!!! More