Putnam Subaru

Efficient service All points covered in timely manner. On time every time. Pleasant and accommodating. Explained everything clearly. The service department is a well oi All points covered in timely manner. On time every time. Pleasant and accommodating. Explained everything clearly. The service department is a well oiled machine. Great. More

New leased vehicle/remote delivery-VOLVO Mike Krewer was able to remain in touch while I moved from Chicago to Reno, NV. Originally set to purchase, I switched to a lease and Mike made an att Mike Krewer was able to remain in touch while I moved from Chicago to Reno, NV. Originally set to purchase, I switched to a lease and Mike made an attractive package again. More

Quick & Easy Service personnel was quick in checking my car in for fuel pump software update & oil change. They explained wait time would be 1-2 hours. They offere Service personnel was quick in checking my car in for fuel pump software update & oil change. They explained wait time would be 1-2 hours. They offered a shuttle wevice to take me home but no return service. I wished a loaner would have been offered. I waited a little over an hour in waiting which has fruit & coffee for clients. Car was cleaned. I would definitely recommend them to family and friends. Sorry but I do not remember names of service attendants. More

Customer service Mazda service team took our car in although it was late in the day and made the diagnosis. Parts had to be ordered and the repair would take several Mazda service team took our car in although it was late in the day and made the diagnosis. Parts had to be ordered and the repair would take several days so Mazda gave us a loaner car which was invaluable to us as we have only one car. They did the service below the estimated cost and the car is running better than ever [it has over 200,000 miles on it!] The technician was knowledgable and courteous, as were all the service team. As always, Ramiro was helpful and accommodating. More

Service? 1. Ongoing construction to make more room: means no shuttle service (why?) and no loaner cars (makes sense). Customers are shying away, so when you fi 1. Ongoing construction to make more room: means no shuttle service (why?) and no loaner cars (makes sense). Customers are shying away, so when you finally have more room, you won’t need it. 2. Get the sense that all they want is to charge you unnecessary extra charges. One example: engine light on, they diagnosed this to be gastank-related. Solution? Replace gas cap. “Oh that didn’t work? Then we have to take the whole thing apart and keep it until we find out what’s going on.” I took the car to a smaller repair shop. They blew smoke through the system, found a leak, fixed it, no fuss. Here they told me this is standard and all service places do this. Well, apparently for Burlingame Subaru this is not standard. Probably not earning them enough money. Do yourself a favor: Stay away from this place after your prepaid service agreement runs out. More

Transmission leak I bought my car in for Transmission leak. At 9am. I got out around 4pm. They said it was the Oil pan. It needed to be reseal. I said oi I bought my car in for Transmission leak. At 9am. I got out around 4pm. They said it was the Oil pan. It needed to be reseal. I said oil pan? Not the transmission oil? The guy said. Oh yeh. Your transmission oil pan. Even on my paper work. It states OIL. Pan. Not Transmission oil pan. I5 was a bit confusing. Can you see why.? More

Great experience Well worth the trip from Marin. Scot and the team made the entire process a breeze. Thanks again! It’s great to have a place like this to count on. Well worth the trip from Marin. Scot and the team made the entire process a breeze. Thanks again! It’s great to have a place like this to count on. More

excellent service Excellent sevice, quick and efficient service, service washed outside of car and cleaned inside car. Service also let me use loaner car. Miguel was al Excellent sevice, quick and efficient service, service washed outside of car and cleaned inside car. Service also let me use loaner car. Miguel was also knew me by name. More

Easy to get to an agreement. Easy to take car home. Great experience. Willing to negotiate. No surprises when I showed up to complete sale and drive off with new car. Process was quick/efficient. I Great experience. Willing to negotiate. No surprises when I showed up to complete sale and drive off with new car. Process was quick/efficient. I would recommend this dealership for purchases. Hope I have a similar experience when the car needs future service. More

Service Good service in this store.show me all of the functions of a new car and Make a choice according to my needs ,thank you Good service in this store.show me all of the functions of a new car and Make a choice according to my needs ,thank you More