Putnam Toyota

Reason for Visit: Sales

I recommend this dealer: No

My Review of Putnam Toyota:
They did not cater to my needs, instead they resorted to bullying tactics to convince me i needed the warranties. They simply would not take no for an answer. I also had service done on the back bumper of the car, which was acceptable, but they were unable to fashion a new key for my car...i spent at least an hour waiting while they made futile attempts to copy the key. Their warranties are virtually worthless, because a paint warranty doesnt actually cover damages to the paint. The sales staff's demeanor is vulgar and i spent the first part of the buying experience listening to them degrade their female employees. I would never shop at any putnam dealership again nor would i fail to point out their inadequacies to anyone i meet.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Putnam Toyota:
Last year, I took my toyota corolla in for a 60,000 mile check and it ended up costing me $2200! The service people "convinced" me to change my timing belt, water pump and head gasket because "they were going into the engine anyway". After the service was done, I took my car home. Two days later, my check engine light came on, so I took my car back to Putnam Toyota. They tried to tell me that my gas injector must be faulty, but luckily, I consulted someone else about my check engine light problem-- so I wasn't so guilable this time. It turns out that the mechanic had forgotten to reconnect a hose.
Now just this past weekend, my sister took her car into Putnam for a 30,000 mile check and two days later, the check engine light came on. She hasn't taken the car back to Putnum yet, but 2/2 is really poor quality work!

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