Decided on a car, discussed numbers and we agreed, then they ran credit check to get me financing, then when it came time to start the official paperwork the numbers had changed, and not by a little, by a lot! Asked about it and got the biggest bunch of b.s. I ever heard! Well this is the same we are just showing that over here and yadda yaddda yadda....well then why isn't the bottom line the same?!? So I cancelled the deal and went on my way. Several days or week passes and I start getting credit check notifications in the mail, and they just kept coming and coming!! What is going on here?!? Come to find out that they ran my credit 18 times and my wife's 12 times!! Without approval!! Without letting me know!! I asked them to correct this and get them off of my credit report and they didn't want to here it....I'll stop here on this subject because I'm getting irritated again...
Next, the service department - what a joke! Hope you never have to get squeezed in for something urgent because they don't care, "I'm sorry, the next available appointment is..." They don't even put forth any effort to make it possible. That would take work and the lazy service manager they have is allergic to work it seems.
Also, I had my last car (traded in at another dealership recently) in there for service, I was getting an intermittent notification that module needed cleaned or adjusted, well after 3 visits they finally managed to break the bracket that it is attached too and now it doesn't work at all! Warranty wouldn't cover it and Quigley wouldn't fix it - you know what they said to me, "you probably hit a snow bank!" Are you serious?! Are you !*@&$#! kidding me?! Ok...getting irritated again...
And just as a final note, if you are looking for a vehicle with any options, not just the bare bones base model, you probably want to shop elsewhere. Don't get me wrong, they do have a few here and there with options, but mostly they bring in the bottom half of a model line, most don't even have GPS!
Had Quigley been a hard working, customer centered, honest, fair dealership they would have sold me my new Hellcat, but instead I bought it elsewhere. You should go elsewhere too!
I Recommend This Dealer:
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