I had sent this dealership a specification for the truck I wanted to purchase. Dave Homa returned my email. He and I went back and forth, he insisting the whole time that I come in to the show room.
Well it was clear, that these guys can't sell over the internet, so I agreed to come in.
During our emailing, Dave had said that they do not have in stock any of the kind of truck I wanted. (Dodge 3500, auto, 29k lb towing).
Dave was very good about educating me on certain differences between models of trucks. (See friendliness score of GOOD above).
But, when I showed up to meet Dave, miraculously he had a 3500 on the lot. "Just showed up."
Wow, great. Well, not so fast, it wasn't a 4x4. Dave was tied up with another customer so Jim "the truck guy" took me under his wing and went on-line and found a 4x4 3500 locally. It was a little more money than the one on the lot, but I said OK. He called the dealer, made arrangements to pick up the truck Monday (this was a Saturday). I gave him $1,000 down payment, we went over my credit for financing, and I signed an agreement.
I received a call first thing Monday from Dave saying that the truck was a standard. I wanted an automatic. That the towing was on 21k lb. I need 29k lb. So it was the WRONG truck.
How could that happen? Not sure. But Dave said he found the right truck, but again it was more money. I again said OK.
He called me Tuesday and said that the dealer had a buyer and so would not send it down to Quigley. But he had yet another version of the truck, and yes, it would be yet more money.
At this point, I said No. I was done. Thanks for his time.
Dave wrote me then Wednesday to say that the third truck was indeed available and I could buy that one after-all.
I wrote Dave Thursday telling him I no longer trusted him, nor wanted to work with him, and to please refund my deposit.
Talk about an old-fashioned bait-and-switch! Shop elsewhere.
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Dave Homa & Jim (the truck guy)