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QUIGLEY DODGE

3.1

6 Lifetime Reviews

565 ROUTE 100 NORTH, Boyertown, Pennsylvania 19512 Directions
Sales: (610) 367-2191

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6 Reviews of QUIGLEY DODGE

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September 23, 2016

"Started off ok but went downhill quick"

- SRT HELLCAT CHARGER

Decided on a car, discussed numbers and we agreed, then they ran credit check to get me financing, then when it came time to start the official paperwork the numbers had changed, and not by a little, by a lot! Asked about it and got the biggest bunch of b.s. I ever heard! Well this is the same we are just showing that over here and yadda yaddda yadda....well then why isn't the bottom line the same?!? So I cancelled the deal and went on my way. Several days or week passes and I start getting credit check notifications in the mail, and they just kept coming and coming!! What is going on here?!? Come to find out that they ran my credit 18 times and my wife's 12 times!! Without approval!! Without letting me know!! I asked them to correct this and get them off of my credit report and they didn't want to here it....I'll stop here on this subject because I'm getting irritated again... Next, the service department - what a joke! Hope you never have to get squeezed in for something urgent because they don't care, "I'm sorry, the next available appointment is..." They don't even put forth any effort to make it possible. That would take work and the lazy service manager they have is allergic to work it seems. Also, I had my last car (traded in at another dealership recently) in there for service, I was getting an intermittent notification that module needed cleaned or adjusted, well after 3 visits they finally managed to break the bracket that it is attached too and now it doesn't work at all! Warranty wouldn't cover it and Quigley wouldn't fix it - you know what they said to me, "you probably hit a snow bank!" Are you serious?! Are you !*@&$#! kidding me?! Ok...getting irritated again... And just as a final note, if you are looking for a vehicle with any options, not just the bare bones base model, you probably want to shop elsewhere. Don't get me wrong, they do have a few here and there with options, but mostly they bring in the bottom half of a model line, most don't even have GPS! Had Quigley been a hard working, customer centered, honest, fair dealership they would have sold me my new Hellcat, but instead I bought it elsewhere. You should go elsewhere too!

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Recommend Dealer
No
March 07, 2016

"Awful"

- Nc5.7

I visited this dealer numerous times and they don't give you the time of day, they are rude and will offer you nothing for your trade, that's why they have new vehicles that have been sitting on their lot for over a year. Their salesman are plain lazy. Take your business else where. I'll never consider buying a vehicle from quigley dodge again.

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Recommend Dealer
No
Employees Worked With
Not sure
December 25, 2015

"Will always go to these guys for ANY car I get in the future"

- PhillyTECH

Extremely pleasant and easy buying process. Even the owner came out and was eager to get detailed service records and offer whatever help he could.

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Recommend Dealer
Yes
Employees Worked With
Roger
August 22, 2015

"OVERALL A PRETTY GOOD EXPERIENCE"

- rockkrawler628

After looking at some new jeeps, I came across this website and figured I'd fill you in on my experience as I already have on yelp. I've noticed this dealership hasn't had the best reviews in the past which I find kind of strange. I bought 2 jeeps from them in the past (2012 Jeep Wrangler and a 2015 Jeep Grand Cherokee) and both times I dealt with Brett Hoffman directly. Both times, I found the vehicle I wanted on their lot and left with it the same day, happily. I'll buy from them again, no doubt.

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Recommend Dealer
Yes
Employees Worked With
Brett Hoffman, Joe Gunther
August 07, 2014

"Will NEVER recommend this Dealership"

- danwalter

Didn't acknowledge internet pricing at lot. Refused to offer anything for our trade-in. Only reduced price w trade to internet price. Condescending, prejudiced salesman. Their used van was dirty and obviously well used but only 1 year old. Interior of my 8-year old trade-in was better condition . They were going to give me an answer on financing costs and would get back to me in 45 minutes or so. After 90 minutes of waiting I found another dealer w the same year, style, color, less mileage, roughly the same price. Almost 4 hours after leaving Quigly, their business manger called w numbers. Bought a car from another dealer who wanted to sell a car and didn't mind dealing with a woman, better price & condition. Called Quigley on the next business day to cancel the deal. Over a month later Quilgley sends a letter for a denial for credit!! No wonder their sales floor had no customers!

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Recommend Dealer
No
Employees Worked With
Dave Homa
July 11, 2013

"I had sent this dealership a specification for the truck..."

- ferdockm

I had sent this dealership a specification for the truck I wanted to purchase. Dave Homa returned my email. He and I went back and forth, he insisting the whole time that I come in to the show room. Well it was clear, that these guys can't sell over the internet, so I agreed to come in. During our emailing, Dave had said that they do not have in stock any of the kind of truck I wanted. (Dodge 3500, auto, 29k lb towing). Dave was very good about educating me on certain differences between models of trucks. (See friendliness score of GOOD above). But, when I showed up to meet Dave, miraculously he had a 3500 on the lot. "Just showed up." Wow, great. Well, not so fast, it wasn't a 4x4. Dave was tied up with another customer so Jim "the truck guy" took me under his wing and went on-line and found a 4x4 3500 locally. It was a little more money than the one on the lot, but I said OK. He called the dealer, made arrangements to pick up the truck Monday (this was a Saturday). I gave him $1,000 down payment, we went over my credit for financing, and I signed an agreement. I received a call first thing Monday from Dave saying that the truck was a standard. I wanted an automatic. That the towing was on 21k lb. I need 29k lb. So it was the WRONG truck. How could that happen? Not sure. But Dave said he found the right truck, but again it was more money. I again said OK. He called me Tuesday and said that the dealer had a buyer and so would not send it down to Quigley. But he had yet another version of the truck, and yes, it would be yet more money. At this point, I said No. I was done. Thanks for his time. Dave wrote me then Wednesday to say that the third truck was indeed available and I could buy that one after-all. I wrote Dave Thursday telling him I no longer trusted him, nor wanted to work with him, and to please refund my deposit. Talk about an old-fashioned bait-and-switch! Shop elsewhere.

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Recommend Dealer
No
Employees Worked With
Dave Homa & Jim (the truck guy)
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