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Quality Chevrolet Buick GMC - Service Center
Englewood, NJ
58 Reviews
58 Reviews of Quality Chevrolet Buick GMC - Service Center
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March 26, 2018
Not bad-took a couple of trips and I have to go back Trunk won't open by hand as it did before hence another trip to service. Service people were polite. Not happy I've got to make so many trips. Trunk won't open by hand as it did before hence another trip to service. Service people were polite. Not happy I've got to make so many trips. More
by BOWL1227
Verified CustomerEmployees Worked With
Mike Celentano
March 24, 2018
Friendly, stress free service Mike and the folks at Chevy Englewood are a class act. I have been to several other dealerships in the area for service and nothing comes close to the Mike and the folks at Chevy Englewood are a class act. I have been to several other dealerships in the area for service and nothing comes close to the friendly, personal, drama-free service you get at Chevy. More
by formanQX60
Employees Worked With
Mike from Service
February 23, 2018
Very professional excellent service Love this place, good service, pretty fast very happy with this dealership. They are courteous and professional. It is easy to get an appointment. hig Love this place, good service, pretty fast very happy with this dealership. They are courteous and professional. It is easy to get an appointment. highly recommend. More
by Jughe73
Employees Worked With
Kim Borer
February 21, 2018
Fast Service The manager, Victor and staff were both nice and friendly. Kimberly and Jennifer explaned things quite clearly. The service was fast and I was satisfi The manager, Victor and staff were both nice and friendly. Kimberly and Jennifer explaned things quite clearly. The service was fast and I was satisfied. More
by ANGIE4160
Employees Worked With
Kimberly, Victor Filimonchuk, Jennifer Pineda
February 06, 2018
No difference than any other dealer I didn't experience anything different than any other GMC dealer I've tried average to fair. They didn't even want to honor a 10% coupon off a single I didn't experience anything different than any other GMC dealer I've tried average to fair. They didn't even want to honor a 10% coupon off a single service item, I went in for routine oil change , plus ask them to change a headlight light bulb for a $ 100 which was way to expensive for a bulb that cost $20. More
by SONNET0310
Employees Worked With
Kim Borer
December 05, 2017
Service Kim in service is always very friendly and helpful. Artie who takes your car is always very personable. He greets you to take your car also Englewoo Kim in service is always very friendly and helpful. Artie who takes your car is always very personable. He greets you to take your car also Englewood NJ is under major construction payment facility is in different building so he drives you to the facility. More
by Carol4949
Employees Worked With
Artie, Kim Borer
November 29, 2017
cheating people from sold programs I bought my 2012 Tahoe, now it has only 27K, I hardly use this car, when i bought it they talked me onto buying life time oil change program at around I bought my 2012 Tahoe, now it has only 27K, I hardly use this car, when i bought it they talked me onto buying life time oil change program at around $500, i went there a month ago to change the oil and that is one year interval since i dont drive the car too much, my previous oil change was in sept. 2016 the next one was a year after in Sept 2017, surprisingly they charged me for the oil change claiming that it is now under new ownership and they no longer honor previous owner programs or commitments. I will never buy again from Englewood nor i will recommend this dealer to anyone. I complained with Chevrolet direct but they say it is an independent dealer and there is nothing they can do but offer me a $100 compensation and take the car to any other available Chevrolet dealer in my area, I turned the offer down, it is not a charity. during 2017 I purchased a new Ford F150 and I can say Ford is far better not only in cars but in service and commitments, on my F150 the tonneau cover was damaged and Ford itself directed me to go to any dealer I chose and they will replace it free of charge without any questions asked. I purchased the tonneau from out of state from Ford Authorized dealer, they didnt say sorry they are independent like how Chevrolet legal dept and customer service answered me. over all Im not a satisfied Chevy customer any longer even though I owned Taheo since 1998, and for sure this is my last one. Rami More
by rami
Employees Worked With
i dont remember the name
November 17, 2017
Awesome I thought they did a great job, even offered to drive me to and from home while car was in service. They saw me without appointments and were quick in I thought they did a great job, even offered to drive me to and from home while car was in service. They saw me without appointments and were quick in repairs More
by Jghsh
Employees Worked With
Service assistant was great , he drove me to dealership to pick up car, Kim Borer
August 26, 2017
Maintenance and repair Very courteous staff in service department. Professional and quick service. I was a little skeptical because I have had some problems with the sales d Very courteous staff in service department. Professional and quick service. I was a little skeptical because I have had some problems with the sales department In the past but the service department was great! More
by Sammy8
Employees Worked With
Kim Borer
August 05, 2017
Best service advisor I had a few issues and Mike the service advisor helped me with no problem. He was friendly, listen to me which was very important and he apologized fo I had a few issues and Mike the service advisor helped me with no problem. He was friendly, listen to me which was very important and he apologized for the issues I had. He explained everything to me in details which I loved. More
by Carguy54321
Employees Worked With
Mike
